Steering wheel + horn + logo + oldies + fist = dent

[MsAmy]

Just an update - I love my Mini dealer.

They're replacing the badge/assembly under warranty for me.

MsAmy.
xox

[St00ge]

who's your dealer Amy?

[MsAmy]

Quote: Originally Posted by etalj

who's your dealer Amy?

Doncaster etalj. Saleswise I can highly recommend Chris or Marko, have yet to meet the mythical Peter in service, however all other contact there has been great.

Cheers!
MsAmy.
xox

[St00ge]

Quote: Originally Posted by MsAmy

Doncaster etalj. Saleswise I can highly recommend Chris or Marko, have yet to meet the mythical Peter in service, however all other contact there has been great.

Cheers!
MsAmy.
xox

oh ok, me too

I got my car from kings way, but i have dealt exclusively with donny. Mostly service though. I know Peter, and also deal with dominique a lot, he's very helpful.

[Douglas Bailey]

Had my badge start peeling and not as a result of using the horn really hard. Happened about 7 months in. Air bag cover replaced under warranty. Part was apparently about $86 Aus dollars. New one already has the right side sticking out a bit higher than the left. Well have to see how it goes.

[CoolJamJar]

Just to drag an old thread up.....
This has happened to my wife car as well!
Obviously she is of similar heritage to you MsAmy (Popeye for a father + Amazonian mother)....
The rep from BMW has looked at the car and determined that she must have punched it to cause the damage and has said "NO WARRANTY REPLACEMENT FOR YOU!!".
So, armed with the information in this thread, I have told my dealer to get back to the Rep and tell him - not acceptable - others have had replaced under warranty!
Gee, you would think someone who had bought 2 new minis (the second one being close to $60K) in under 2 years would be thought of as being a good customer wouldn't you!!!

[MsAmy]

Quote: Originally Posted by CoolJamJar (original)

Just to drag an old thread up.....
This has happened to my wife car as well!
Obviously she is of similar heritage to you MsAmy (Popeye for a father + Amazonian mother)....
The rep from BMW has looked at the car and determined that she must have punched it to cause the damage and has said "NO WARRANTY REPLACEMENT FOR YOU!!".
So, armed with the information in this thread, I have told my dealer to get back to the Rep and tell him - not acceptable - others have had replaced under warranty!
Gee, you would think someone who had bought 2 new minis (the second one being close to $60K) in under 2 years would be thought of as being a good customer wouldn't you!!!

Good luck with it CJJ - I've found MINI Australia an intriguing beastie to deal with. One minute they'll bend over backwards for you, the next they'll completely ignore a personal letter (yes Mr Hocevar, your face should be red...)

Hopefully you have a good dealer who will go into bat for you - I've been very lucky there.

Cheers!
MsAmy.
xox

[CoolJamJar]

Well, BMW Australia says NO!
As well as not fixing wheels that have engine mount fluid all over them, squealing and grinding brakes etc.

[CoolJamJar]

I am glad to report that BMW have had a change of heart and a new airbag module has been fitted!!!
Thanks to those who helped me out with contact details/dealer info, I think this really swing the deal in my favour!!!
Thanks
Lee