I just had a great experience with Doug Whalen-he of the Whalen Shift Knob, that I needed to pass on to Mini2 members.
I ordered my chrome shifter back in May anticipating a mid June arrival of my new Mini. Delivery delays put the Mini in my hands July 6. When I tried the shifter it would not lock in place. Figuring I was a total moron and missed something simple I emailed Doug. He emailed back and asked questions about the slider and knob and whether it was flush or slightly recessed. I tried to send some digital pictures, and Doug determined I had the wrong shifter for my model year. He sent the correct shifter, with payment for returning the bad one and I got my shifter in 2 days.
Fits perfectly!!! I highly recommend Doug's product, but even more so now because of his attention to customer service, which is in short supply these days. I intend to tell anyone I meet with new Mini's,(which there are a lot of in DC), about the Whalen shift machine and Doug's excellent customer relations.