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  #1 (permalink)  
Old Jul 17th, 2004, 08:36 PM
Goldog
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Thumbs up Whalen Shift Knob

I just had a great experience with Doug Whalen-he of the Whalen Shift Knob, that I needed to pass on to Mini2 members.

I ordered my chrome shifter back in May anticipating a mid June arrival of my new Mini. Delivery delays put the Mini in my hands July 6. When I tried the shifter it would not lock in place. Figuring I was a total moron and missed something simple I emailed Doug. He emailed back and asked questions about the slider and knob and whether it was flush or slightly recessed. I tried to send some digital pictures, and Doug determined I had the wrong shifter for my model year. He sent the correct shifter, with payment for returning the bad one and I got my shifter in 2 days.

Fits perfectly!!! I highly recommend Doug's product, but even more so now because of his attention to customer service, which is in short supply these days. I intend to tell anyone I meet with new Mini's,(which there are a lot of in DC), about the Whalen shift machine and Doug's excellent customer relations.

Blondie: "You see, in this world there's two kinds of people my friend: Those with loaded guns and those who dig. You dig."
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Old Jul 17th, 2004, 08:44 PM
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Doug's kind of famous here

Just check out the number of threads with Whalen in the title
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Old Jul 17th, 2004, 08:45 PM
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Whats a Whalen Shift knob?Any pics?
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Old Jul 17th, 2004, 08:49 PM
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Quote: Originally Posted by RobHardyUK
Whats a Whalen Shift knob?Any pics?

This should do
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Old Jul 17th, 2004, 09:07 PM
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I think its about time you got a Whalen Rob!!
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Old Jul 17th, 2004, 09:16 PM
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They are defoo reckomended
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Old Jul 18th, 2004, 06:26 AM
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Here you go.

Brushed alloy.




Polished alloy.




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Old Jul 18th, 2004, 06:29 AM
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And heres some of Dougs designs.










Or you can design your own if you prefer.

dinger.
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Old Jul 18th, 2004, 08:16 AM
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r they available in UK i take it? look v.good
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Old Jul 18th, 2004, 08:20 AM
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By mail yes to go out to the shops and buy no.

Once doug has your order its only a few days to wait as his shipping is very prompt.


dinger.
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Old Jul 18th, 2004, 09:39 AM
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I ordered mine on the monday and it had arrived with me a few days later!!
Here is a few pics of my Whalen.
Remember it is actually a slight performance enhancer as it is pretty much double the weight of teh standard knob and makes for much smoother shifts....
BTW when people are sitting in your passenger seat it is definitely an eyecatcher, a very classy touch!
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Old Jul 18th, 2004, 11:43 AM
LMB
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Doug deserves all the credit he gets. Brilliant service.
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