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Old Sep 17th, 2005, 11:24 PM   #1
Captain Randy
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Angry Help - Shipping & Handling plus Dealer Prep Plus Market Adjustment!!!

Ahoy group

Have an 06 pepper white convertible S in production - suppose to be finish on the 20th.


What started out as a good experience has me wondering. The salesman insisted that they (Ferman of Tampa Bay) would not sell the car unless they put the invisishield option (plastic stick on for the front & mirror) on for $900. We have since seen this installed & dont like the way it shows dirt around the edges, finally had to go to the manager & he agreeded to selling the car with a $500 MARKET ADJUSTMENT instead. Yesterday when the salesman faxed the new paperwork I noticed he had added in a ["Dealer Prep[" charge of $499.95 in addition to the Mini Handling and Destination charge of $500. He said it was to cover cleaning & preping the car plus cover administrative fees for paperwork.

Am I wrong in beliving that the Handling & Destination charge should take care of this, at least getting the car ready??????

So far I have been asked to buy a dealer installed option I did not want for $900, when that failed they stuck a $500 Market Adjustment fee at me , now they want a $500 prep fee in addition to the Market Adjustment fee. I called two other dealers in Flordia & neither one of them charge a "Prep Fee". My belief is that except for the MINI H&D charge the rest is just plain old "Dealer Markup"

Is this kind of stuff common for MINI dealers or did I just find a gem????????

What would you do???? I put a $1,000 deposit down because the salesman said we could not get a car unless we ordered the plastic shield option.

Our excitement is dashed to say the least.






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Old Sep 17th, 2005, 11:36 PM   #2 (permalink)
AprilWhine
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Cancel your order and go to another dealer.

There are many good dealers that sell for MSRP. My local dealer, Checkered Flag in VA Beach, would sell for that. You may want to check some of the other FL dealers before going farther though. Good luck and keep me updated.

And, welcome to MINI2!

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Old Sep 17th, 2005, 11:47 PM   #3 (permalink)
ururk
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Quote: Originally Posted by Captain Randy
What would you do???? I put a $1,000 deposit down because the salesman said we could not get a car unless we ordered the plastic shield option.

Our excitement is dashed to say the least.

Hmmm, have you called MINIUSA?

1-866-ASK-MINI

Not too sure if they frown upon this.

The other option is to buy the MINI from them, and give them 1's on ALL surveys (the one at the dealership, and online). Only do this if you can go to another dealership for service, and if your MA is a jerk.
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Old Sep 17th, 2005, 11:48 PM   #4 (permalink)
BartMack
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I second that! Tell them no way and go somewhere else.

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Old Sep 17th, 2005, 11:55 PM   #5 (permalink)
AprilWhine
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I've heard good things about the Jax dealer, why not give them a call? Failing that, you are an easy freeway ride from Atlanta.

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Old Sep 22nd, 2005, 02:42 AM   #6 (permalink)
Captain Randy
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Fired my dealership

Ahoy,

Fired my dealership, Ferman of Tampa, they were just too greedy!!!!!!!!! Canceled my order.

Jackie & I will re-order our MCSc from another customer friendly dealership.

Randy & Jackie in St Petersburg, FL

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