MINI2

yippie42 · Jul 9th, 2002, 09:19 AM

Just called MiniUSA and get this one! My vin# is showing up on the WW website as received at terminal on 7/06/2002 and I missed the Travita. My vin is now showing up on the Jingo Maru to leave sometime next week I think. Anyway-called miniusa and the guy told me my car was just recieved yesterday in Germany and is shipping from there! He told me "built in England then shipped to Germany" and according to my production # it arrived yesterday. I said "so my car is not in Southampton" and he said no.
What the f%&# is going on?!?!? I'm and really getting annoyed with this run-around bull-c#$%

BruceK · Jul 9th, 2002, 09:32 AM

Deja vu? Again?

Didn't we discuss this bogus trip to Germany (?!) before?

http://www.mini2.com/forum/showthrea...threadid=10212

And MINIUSA is still telling you the same thing?

My recommendation is to call MINIUSA (again) and ask to speak directly to Wayne Kung. I'm sure you will get the truth from him.

My understanding remains that MINIs are built in Oxford, shipped by a special rail connection directly to Southampton, are then placed aboard WW ships bound for one of three VPCs in the US (there are 2 on the east coast, one on the west coast). Germany doesn't enter into it at all.

yippie42 · Jul 9th, 2002, 09:59 AM

OK-called back and talked to John and he gave me the run-down. Yes-we are in Southampton. I told him the dude 10 mins. before said Germany and he said the guy didn't know what he was talking about. He's a BMW rep that forgets the minis are built in Britian blah blah blah. He was very helpful. The other issue is WW says I was received at the terminal 7/6/02 but John said I was there yesterday (the 8th). Ugh-they need to get there stories straight. If BMW is trying to lure new customers they aren't doing a very good job!
All I want is my car...

jlivingood · Jul 9th, 2002, 12:11 PM

Quote:

Originally posted by yippie42
[b]Just called MiniUSA and get this one! My vin# is showing up on the WW website as received at terminal on 7/06/2002 and I missed the Travita. My vin is now showing up on the Jingo Maru to leave sometime next week I think. [b]

You have lots of company - don't worry! I arrived at the port on 5 July at 1:05pm. Didn't get on the Travita either - I assume other cars were in line before me.

Now, I am scheduled to get loaded on the TAKASAGO which is set for departure 13 July with arrival at the port of NYC on 21 July.

Jason

MGB Boy · Jul 9th, 2002, 12:17 PM

Quote:

Originally posted by jlivingood

You have lots of company - don't worry! I arrived at the port on 5 July at 1:05pm. Didn't get on the Travita either - I assume other cars were in line before me.

Welcome to purgatory. Oops, I mean welcome to Southampton. Cars that arrived after yours made it onto the Traviata, including cars that arrived in port on July 6th. Isn't that keen? According to Wallenius, contruction and lot resurfacing has disrupted their normal first in first out policy, so the seemingly logical line of thought "my car will be shipped before cars that arrived after it and after cars that arrived before it" doesn't apply at the moment...

-Ricardo

RickB · Jul 9th, 2002, 12:25 PM

When I called miniusa a couple of weeks ago, they told me the car was built in England, then put on a TRAIN to Germany.

MGB Boy · Jul 9th, 2002, 12:41 PM

Quote:

Originally posted by RickB
When I called miniusa a couple of weeks ago, they told me the car was built in England, then put on a TRAIN to Germany.

They were wrong. They've had some folks from BMW customer service helping answer the phones for MINIUSA, and apparently they don't know any better. Your MINI will be put on a train from Oxford UK to Southampton UK, and in Southampton it will be loaded on a ship headed to the U.S. Your MINI will never go to Germany unless you take it there yourself...

-Ricardo

jlivingood · Jul 9th, 2002, 12:46 PM

Quote:

Originally posted by MGB Boy
Cars that arrived after yours made it onto the Traviata, including cars that arrived in port on July 6th. Isn't that keen?

Yeah, heard about that situation on another thread. Wonderful!

At least my boat is faster than the others - takes just 7 days for the voyage. It takes Traviata 8 days and Jingu Maru 8 days. That's the only good thing... I guess... I am grabbing at straw's here...

Jason

Paul · Jul 9th, 2002, 12:47 PM

Quote:

Originally posted by MGB Boy

Your MINI will never go to Germany unless you take it there yourself...

That's bad news for MINI's German customers!

BruceK · Jul 9th, 2002, 12:49 PM

The entire call center crew at MINIUSA definately needs a geography lesson to learn the difference between the UK and Germany.

BruceK · Jul 9th, 2002, 12:50 PM

Quote:

Originally posted by Paul_Mullett

That's bad news for MINI's German customers!

But more MINIs for the US!

MGB Boy · Jul 9th, 2002, 02:56 PM

Quote:

Originally posted by Paul_Mullett

That's bad news for MINI's German customers!

There's always a smartass lurking behind the next post...

-Ricardo

Jul 9th, 2002, 09:19 AM	#1
yippie42 MINI2 Regular Join Date: Jun 2002 Location: Southwest florida Local Time: 08:29 PM Posts: 140 Offline	Germany? What the #@%& is going on! Just called MiniUSA and get this one! My vin# is showing up on the WW website as received at terminal on 7/06/2002 and I missed the Travita. My vin is now showing up on the Jingo Maru to leave sometime next week I think. Anyway-called miniusa and the guy told me my car was just recieved yesterday in Germany and is shipping from there! He told me "built in England then shipped to Germany" and according to my production # it arrived yesterday. I said "so my car is not in Southampton" and he said no. What the f%&# is going on?!?!? I'm and really getting annoyed with this run-around bull-c#$% Winnie "the Mini" Cooper "nothing to fear-nothing to doubt"-radiohead

Jul 9th, 2002, 09:32 AM	#2 (permalink)
BruceK Moderator & Sponsor Join Date: Mar 2001 Location: San Antonio, Texas Local Time: 07:29 PM Posts: 3,759 Offline	Deja vu? Again? Didn't we discuss this bogus trip to Germany (?!) before? http://www.mini2.com/forum/showthrea...threadid=10212 And MINIUSA is still telling you the same thing? My recommendation is to call MINIUSA (again) and ask to speak directly to Wayne Kung. I'm sure you will get the truth from him. My understanding remains that MINIs are built in Oxford, shipped by a special rail connection directly to Southampton, are then placed aboard WW ships bound for one of three VPCs in the US (there are 2 on the east coast, one on the west coast). Germany doesn't enter into it at all. + 2002 MINI Cooper S - Dark Silver / White roof, Sport, Premium, Lapis blue leather + 1965 Mini Traveller - Tartan Red / White roof, 1275, Cooper S discs, fully restored/renewed

Jul 9th, 2002, 09:59 AM	#3 (permalink)
yippie42 MINI2 Regular Join Date: Jun 2002 Location: Southwest florida Local Time: 08:29 PM Posts: 140 Offline	OK-called back and talked to John and he gave me the run-down. Yes-we are in Southampton. I told him the dude 10 mins. before said Germany and he said the guy didn't know what he was talking about. He's a BMW rep that forgets the minis are built in Britian blah blah blah. He was very helpful. The other issue is WW says I was received at the terminal 7/6/02 but John said I was there yesterday (the 8th). Ugh-they need to get there stories straight. If BMW is trying to lure new customers they aren't doing a very good job! All I want is my car... Winnie "the Mini" Cooper "nothing to fear-nothing to doubt"-radiohead

Jul 9th, 2002, 12:11 PM	#4 (permalink)
jlivingood MINI2 Master Join Date: Jun 2001 Location: Philadelphia, PA, US Local Time: 01:29 AM Posts: 808 Offline	Re: Germany? What the #@%& is going on! Quote: Originally posted by yippie42 [b]Just called MiniUSA and get this one! My vin# is showing up on the WW website as received at terminal on 7/06/2002 and I missed the Travita. My vin is now showing up on the Jingo Maru to leave sometime next week I think. [b] You have lots of company - don't worry! I arrived at the port on 5 July at 1:05pm. Didn't get on the Travita either - I assume other cars were in line before me. Now, I am scheduled to get loaded on the TAKASAGO which is set for departure 13 July with arrival at the port of NYC on 21 July. Jason Jason Livingood \| personal web site 2002 DS/W MINI Cooper S Thank you for signing my rear fog light petition. Now we have rear fogs! :-)

Jul 9th, 2002, 12:17 PM	#5 (permalink)
MGB Boy heterochromic & loving it Join Date: Oct 2001 Location: at the rink Local Time: 09:29 PM Posts: 4,242 Offline	Re: Re: Germany? What the #@%& is going on! Quote: Originally posted by jlivingood You have lots of company - don't worry! I arrived at the port on 5 July at 1:05pm. Didn't get on the Travita either - I assume other cars were in line before me. Welcome to purgatory. Oops, I mean welcome to Southampton. Cars that arrived after yours made it onto the Traviata, including cars that arrived in port on July 6th. Isn't that keen? According to Wallenius, contruction and lot resurfacing has disrupted their normal first in first out policy, so the seemingly logical line of thought "my car will be shipped before cars that arrived after it and after cars that arrived before it" doesn't apply at the moment... -Ricardo 06 MCS-W/77 MGB/69 MGB-GT "2 minutes by yourself and...you feel shame, you know...and then you get free"

MINI2

Fuel for your MINI obsession

Use this forum to discuss MINI topics which are not related to other forums. Posts may be moved from here to alternative forums by the moderators without notice

Today
Sponsors	Sponsored Links Registered members do not see Google Ads posts, they can also post messages, pictures, and classified adverts. Register your free account today and become a member of MINI2 - MINI Forum

Jul 9th, 2002, 12:25 PM	#6 (permalink)
RickB MINI2 Master Join Date: Apr 2001 Location: Seattle, WA Local Time: 01:29 AM Posts: 777 Offline	When I called miniusa a couple of weeks ago, they told me the car was built in England, then put on a TRAIN to Germany.

Jul 9th, 2002, 12:41 PM	#7 (permalink)
MGB Boy heterochromic & loving it Join Date: Oct 2001 Location: at the rink Local Time: 09:29 PM Posts: 4,242 Offline	Quote: Originally posted by RickB When I called miniusa a couple of weeks ago, they told me the car was built in England, then put on a TRAIN to Germany. They were wrong. They've had some folks from BMW customer service helping answer the phones for MINIUSA, and apparently they don't know any better. Your MINI will be put on a train from Oxford UK to Southampton UK, and in Southampton it will be loaded on a ship headed to the U.S. Your MINI will never go to Germany unless you take it there yourself... -Ricardo 06 MCS-W/77 MGB/69 MGB-GT "2 minutes by yourself and...you feel shame, you know...and then you get free"

Jul 9th, 2002, 12:46 PM	#8 (permalink)
jlivingood MINI2 Master Join Date: Jun 2001 Location: Philadelphia, PA, US Local Time: 01:29 AM Posts: 808 Offline	Re: Re: Re: Germany? What the #@%& is going on! Quote: Originally posted by MGB Boy Cars that arrived after yours made it onto the Traviata, including cars that arrived in port on July 6th. Isn't that keen? Yeah, heard about that situation on another thread. Wonderful! At least my boat is faster than the others - takes just 7 days for the voyage. It takes Traviata 8 days and Jingu Maru 8 days. That's the only good thing... I guess... I am grabbing at straw's here... Jason Jason Livingood \| personal web site 2002 DS/W MINI Cooper S Thank you for signing my rear fog light petition. Now we have rear fogs! :-)

Jul 9th, 2002, 12:47 PM	#9 (permalink)
Paul Trained Monkey My Classifieds Join Date: Jan 2001 Location: Bedfordshire Local Time: 02:29 AM Posts: 41,274 Offline	Quote: Originally posted by MGB Boy Your MINI will never go to Germany unless you take it there yourself... That's bad news for MINI's German customers! There aint no party like my nana's tea party

Jul 9th, 2002, 12:49 PM	#10 (permalink)
BruceK Moderator & Sponsor Join Date: Mar 2001 Location: San Antonio, Texas Local Time: 07:29 PM Posts: 3,759 Offline	The entire call center crew at MINIUSA definately needs a geography lesson to learn the difference between the UK and Germany. + 2002 MINI Cooper S - Dark Silver / White roof, Sport, Premium, Lapis blue leather + 1965 Mini Traveller - Tartan Red / White roof, 1275, Cooper S discs, fully restored/renewed

Jul 9th, 2002, 12:50 PM	#11 (permalink)
BruceK Moderator & Sponsor Join Date: Mar 2001 Location: San Antonio, Texas Local Time: 07:29 PM Posts: 3,759 Offline	Quote: Originally posted by Paul_Mullett That's bad news for MINI's German customers! But more MINIs for the US! + 2002 MINI Cooper S - Dark Silver / White roof, Sport, Premium, Lapis blue leather + 1965 Mini Traveller - Tartan Red / White roof, 1275, Cooper S discs, fully restored/renewed

Jul 9th, 2002, 02:56 PM	#12 (permalink)
MGB Boy heterochromic & loving it Join Date: Oct 2001 Location: at the rink Local Time: 09:29 PM Posts: 4,242 Offline	Quote: Originally posted by Paul_Mullett That's bad news for MINI's German customers! There's always a smartass lurking behind the next post... -Ricardo 06 MCS-W/77 MGB/69 MGB-GT "2 minutes by yourself and...you feel shame, you know...and then you get free"

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Red & Black Mini in Germany	Todd!	Europe	2	Dec 10th, 2006 07:33 PM
:: FOR SALE :: ALPINE Goods :: T420 amp 600w & 12" SUB 1000w & Kenwood 400w Amp	:: Jon ::	For Sale	14	Nov 16th, 2006 03:56 PM
I Need Some Help from Germany!	macncheese	Europe	1	Apr 3rd, 2004 02:50 PM
Is it only in Germany...	Blade78	Engine & Drivetrain Tuning	8	Jun 20th, 2003 01:45 AM