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Old Jul 24th, 2002, 12:37 AM   #1
JCIP
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Question Warranty/Service interval?

Aloha all, I am hoping to get an 'S' in the next few months, but I live on an outer island of Hawaii. The only dealer is in Honolulu, which means that for all warranty & service I will have to ship the Mini back to them, at a cost of @ $250 RT. I haven't gotten any more info from the local dealer other than I have to sign a release upon purchase to this effect. My question is: what are the warranty service intervals? I would hate to void my warranty over an 'oil change'! I have also tried to contact Mini USA, but I haven't gotten a response as yet either, and I am also curious what this means for the roadside assistance program. Any info would be welcome!
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Old Jul 24th, 2002, 03:07 AM   #2 (permalink)
KenL
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Aloha & welcome. Is that the Big Island you are on? I stayed for a while in Hilo. Was over there last month and didn't see any MINIs, you must be the first.

Anyway onto your query.

The service intervals are determined by the cars computer. My car is very new but at the moment the service indicator says it will need it's first service at ~9500miles. I've believe the next service after that is ~25000.

Sorry I can't comment on the warranty stuff as I live in the UK.
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Old Jul 24th, 2002, 01:56 PM   #3 (permalink)
BruceK
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Welcome to MINI2!

Doing your own oil changes will not void the warranty according to the comments of MINIUSA posted on this site. This has been discussed extensively. Please do a Search for 'oil and change' or 'oil and filter' or similar.

Obviously you must use a recommended synthetic oil of the proper weight and an official MINI oil filter or equivalent.

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Old Jul 24th, 2002, 02:12 PM   #4 (permalink)
JCIP
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Talking

Many Thanks! Since I still haven't heard back from my local dealer, or Mini USA. I don't have a Mini yet, but the salesman told me I could probably have one by Oct/Nov. I already know of two Coopers and one 'S' here on the island, but haven't talked to them about this. I guess I can live with the thought that I will have to go the extra expense and time to trans-ship the car for anything major, I just won't be able to pop down to the dealer if anything goes wonky. I have been studying the Faults and Fixes board, so I am hoping that most items will be ironed out before I get my Mini.
Thanks again!
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Old Jul 24th, 2002, 02:19 PM   #5 (permalink)
BruceK
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You know, MINIs in the US are sold with the Roadside Assistance Program which provides a free tow to the nearest dealer if the car is inoperable.

Sounds to me that that would mean your MINI would be towed/transported from your island to the dealers at MINIUSA's expense if it was not driveable.

You may want to call MINIUSA at toll-free at 1-866-275-6464 to confirm.

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Old Jul 24th, 2002, 05:36 PM   #6 (permalink)
JCIP
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Unhappy

Many Thanks Bruce, but the dealer says no, its up to me to get it to the dealership. I have requested a response from MINI, and so far they have been vaugue. I have emailed more pointedly, and I am awaiting their reply, and hoping for the best!
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