MINI2

Kim Prior · May 2nd, 2007, 12:03 PM

Hey

I'm trying to find out if wheel alignment is covered under warranty?

I had an accident just under two months ago where my car was hit on the side panel, just by the wheel. I'm sure the car is pulling to that side. My car was repaired by Mini.

My car has gone into the Mini garage today and I've just had a call to say that it isn't covered, and that if I have any concerns with the work that was done whilst reparing my car two months ago, to raise it with my insurance company.

Any advise would be great

Cheers

ScottyBoy · May 2nd, 2007, 12:12 PM

If the wheel alignment was out from the accident and repaired by MINI from your insurance then the car should have been returned to you in a fully repaired condition and that means the wheel alignment if this was out from the accident!

If this alignment is from something that has happend after the repair then unfortunately you will have to cough up the money!

Scott

minicabrio · May 2nd, 2007, 12:13 PM

In that case, I'd phone your insurance company and say you're not happy with the quality of the repair as the car pulls to the left during normal driving.

The repair itself will have a warranty, and they should arrange to have it booked in and corrected.

As YMS said above though, if its happened since, then this is a 'wear and tear' repair.

MINI-Morgan · May 2nd, 2007, 12:19 PM

What he said ^^. Its a matter for the insurance company and the repairer to sort out if it came back from them wrong.

Root Ginger · May 2nd, 2007, 01:17 PM

Surely if the car was pulling after the repair you would of returned it sooner than two months? If it's only recently become apparent then it's a wear and tear item. It could of been caused by a pot hole, dropping off a kerb, hard cornering, or even everyday driving.

minicabrio · May 2nd, 2007, 01:31 PM

Quote: Originally Posted by Root Ginger (original)

Surely if the car was pulling after the repair you would of returned it sooner than two months? If it's only recently become apparent then it's a wear and tear item. It could of been caused by a pot hole, dropping off a kerb, hard cornering, or even everyday driving.

Some people aren't instant complainers though, something I've learned over the last couple of years.

I've had people phone three months after we repaired their unit saying something isn't quite right, at the end of the day, if they take the customer is right attitude then they'll have to have it fixed.

Although, if something had gone wrong with my nearside suspension within two months of an accident damaging that side, I'd be on to the insurance company anyway.

ScaryLady · May 3rd, 2007, 09:06 PM

isn't all work carried out by mini dealers for insurance guaranteed for a year? i'm sure if you stand your ground they'll sort it

May 2nd, 2007, 12:03 PM	#1
Kim Prior MINI2 Newbie Join Date: Sep 2006 Location: Berkshire Local Time: 12:08 AM Posts: 14 Offline	Wheel Alignment Hey I'm trying to find out if wheel alignment is covered under warranty? I had an accident just under two months ago where my car was hit on the side panel, just by the wheel. I'm sure the car is pulling to that side. My car was repaired by Mini. My car has gone into the Mini garage today and I've just had a call to say that it isn't covered, and that if I have any concerns with the work that was done whilst reparing my car two months ago, to raise it with my insurance company. Any advise would be great Cheers

May 2nd, 2007, 12:19 PM	#4 (permalink)
MINI-Morgan MINI Obsessed... My Classifieds Join Date: Nov 2003 Location: Southampton, Hants Local Time: 12:08 AM Posts: 4,651 Offline	What he said ^^. Its a matter for the insurance company and the repairer to sort out if it came back from them wrong. One Man, One Project......find out what happens next at MINIProject.co.uk For MINIs in the south it can only be South Coast New MINI Club

May 2nd, 2007, 01:17 PM	#5 (permalink)
Root Ginger Amiga 500 to PS3 20 Years Join Date: Jul 2001 Location: Slough, Berkshire Local Time: 12:08 AM Posts: 4,673 Offline	Surely if the car was pulling after the repair you would of returned it sooner than two months? If it's only recently become apparent then it's a wear and tear item. It could of been caused by a pot hole, dropping off a kerb, hard cornering, or even everyday driving. It was acceptable in the 80's

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May 2nd, 2007, 12:12 PM	#2 (permalink)
ScottyBoy Obsessive Car Cleaner OCC My Classifieds Join Date: Jul 2006 Location: Thornaby NE Local Time: 12:08 AM Posts: 2,874 Offline	If the wheel alignment was out from the accident and repaired by MINI from your insurance then the car should have been returned to you in a fully repaired condition and that means the wheel alignment if this was out from the accident! If this alignment is from something that has happend after the repair then unfortunately you will have to cough up the money! Scott

May 2nd, 2007, 12:13 PM	#3 (permalink)
minicabrio Clubman Convert Join Date: Jan 2004 Location: Hampshire Local Time: 12:08 AM Posts: 15,281 Offline	In that case, I'd phone your insurance company and say you're not happy with the quality of the repair as the car pulls to the left during normal driving. The repair itself will have a warranty, and they should arrange to have it booked in and corrected. As YMS said above though, if its happened since, then this is a 'wear and tear' repair.

May 2nd, 2007, 01:31 PM	#6 (permalink)
minicabrio Clubman Convert Join Date: Jan 2004 Location: Hampshire Local Time: 12:08 AM Posts: 15,281 Offline	Quote: Originally Posted by Root Ginger (original) Surely if the car was pulling after the repair you would of returned it sooner than two months? If it's only recently become apparent then it's a wear and tear item. It could of been caused by a pot hole, dropping off a kerb, hard cornering, or even everyday driving. Some people aren't instant complainers though, something I've learned over the last couple of years. I've had people phone three months after we repaired their unit saying something isn't quite right, at the end of the day, if they take the customer is right attitude then they'll have to have it fixed. Although, if something had gone wrong with my nearside suspension within two months of an accident damaging that side, I'd be on to the insurance company anyway.

May 3rd, 2007, 09:06 PM	#7 (permalink)
ScaryLady Not really so scary...... Join Date: Jul 2005 Location: North East England Local Time: 12:08 AM Posts: 130 Offline	isn't all work carried out by mini dealers for insurance guaranteed for a year? i'm sure if you stand your ground they'll sort it

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