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Old Nov 28th, 2010, 11:59 AM
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Cracked wIndscreen can i claim under warranty

My daughters 12 month old r56 cooper has a large crack in windscreen which appeared but there was no sign of stone hitting it . I believe this is a stress crack and am hoping it will be replacedunder warranty. Has anyone had a similar problem ?

Dave
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Old Nov 28th, 2010, 12:09 PM
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Good luck with that one! Windscreen fitters can usually find the tiniest bit of damage and blame it on that.


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Old Nov 28th, 2010, 01:55 PM
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either that or pouring hot water on it to remove frost is a serious no no

Better off taking the hit and having it done under insurance, however my sister-in-law's R53 had a cracked windscreen that the root of which was found at the very corner of the screen

It was discovered that the screen had been put in twisted and when she went over a pot hole the screen cracked.

May be worth a try under warranty but don't be surprised when they laugh at you
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Old Nov 28th, 2010, 02:23 PM
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Not good then ?

Thanks for the suggestions . It certainly wasnt a stone chip and no hot water has been near it so it must ne stress . But as you all say its going to be a difficult conversation with sytners tomorrow . Thanks

Dave
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Old Nov 28th, 2010, 06:09 PM
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Quote: Originally Posted by Scrounger (original)
It was discovered that the screen had been put in twisted and when she went over a pot hole the screen cracked.

I wonder how on earth that could happen? The process of bonding the screen into place at the factory is completely automated, untouched by human hand. It should be completely consistent....


May '04 - Feb '07 R50, Feb '07 - May '10 R53. Enjoyed our time with MINI's, but ran out of space! Now Focus RS & Land Rover powered...

Last edited by Tigger, Eeyore & Roo; Nov 29th, 2010 at 11:30 AM.
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Old Nov 28th, 2010, 10:46 PM
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Quote: Originally Posted by Scrounger (original)
either that or pouring hot water on it to remove frost is a serious no no

Better off taking the hit and having it done under insurance, however my sister-in-law's R53 had a cracked windscreen that the root of which was found at the very corner of the screen

It was discovered that the screen had been put in twisted and when she went over a pot hole the screen cracked.

May be worth a try under warranty but don't be surprised when they laugh at you

Who said the screen had been "put in twisted" ?
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Old Dec 2nd, 2010, 07:12 PM
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Quote: Originally Posted by redditchmini (original)
My daughters 12 month old r56 cooper has a large crack in windscreen which appeared but there was no sign of stone hitting it . I believe this is a stress crack and am hoping it will be replacedunder warranty. Has anyone had a similar problem ?

My 2003 MINI had a cracked windscreen. -10C outside when it happened. No physical damage to screen before it went although ever since I got the car once the heater was on for a short while you could hear a crack from the front of the car. The petrol MINI heater was excellent. Snug as a bug in the cold weather. Didn't surprise me when it went. It's replacement carried on the tradition so I wouldn't be surprised if it went sometime soon too but I've since sold the car.

morrisminiminor
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Old Dec 2nd, 2010, 07:33 PM
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Quote: Originally Posted by Tigger, Eeyore & Roo (original)
I wonder how on earth that could happen? The process of bonding the screen into place at the factory is completely automated, untouched by human hand. It should be completely consistent....

, you of all people should know that nothing MINI is consistent
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