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  #1 (permalink)  
Old Nov 11th, 2002, 03:29 PM
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Exclamation Your opinion please!!

MINI have offered to fit front spots and bonnet stripes to my MINI for the inconvinience of having more faults.

What do you think?

I have untill tomorrow morning to decide!!

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  #2 (permalink)  
Old Nov 11th, 2002, 04:09 PM
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Re: Your opinion please!!

Quote:
Originally posted by R1
MINI have offered to fit front spots and bonnet stripes to my MINI for the inconvinience of having more faults.

What do you think?

I have untill tomorrow morning to decide!!

That is'nt a bad offer R1,but why not ask for S sills as well.

PS,The worst thing they can say is NO but they might say YESSSSSSSSSSS.
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Old Nov 11th, 2002, 04:15 PM
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Re: Re: Your opinion please!!

Quote:
Originally posted by dinger


That is'nt a bad offer R1,but why not ask for S sills as well.

PS,The worst thing they can say is NO but they might say YESSSSSSSSSSS.

Good idea. I might chance my arm!! I was thinking of fitting the body coloured Aero kit sills as I am not sure about the "S" sills!

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Old Nov 11th, 2002, 04:21 PM
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I'd bite their hand off (if you want the spots/stripes). At least they're offering something, more than a lot of dealers would do.

Andy

DS Cooper S w/white bits, DSC, 1/2 Leather all black trim, CHILI Pack, TLC - ARRIVED 01/07/02
Sold 29th May 2004 to make way for house
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Old Nov 11th, 2002, 04:36 PM
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Quote:
Originally posted by An_S_4_Me
At least they're offering something, more than a lot of dealers would do.

Andy

Thats the good thing about this. The offer was from BMW/MINI via Email.

They have been talking to my dealer (who is excellent) and the BMW regional manager. 10 out of 10 for customer service.

I wouldn't get this from another manufacturer.

But I suppose I may get a fault free car though!

Mind you. They all have their faults!!

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Old Nov 11th, 2002, 05:55 PM
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Customer Service is a wonderful thing

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Old Nov 11th, 2002, 06:47 PM
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Quote:
Originally posted by R1
Thats the good thing about this. The offer was from BMW/MINI via Email.

They have been talking to my dealer (who is excellent) and the BMW regional manager. 10 out of 10 for customer service.

I wouldn't get this from another manufacturer.

But I suppose I may get a fault free car though!

Mind you. They all have their faults!!

R1 your dealership is superb. I think that's a more than fair offer. As long as your now happy with the car I'd take it mate.

Who is your dealership by the way? They deserve some praise.
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Old Nov 12th, 2002, 03:00 AM
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Quote:
Originally posted by LMB

R1 your dealership is superb. I think that's a more than fair offer. As long as your now happy with the car I'd take it mate.

Who is your dealership by the way? They deserve some praise.

I haven't got the car back yet, but I've been told it will be ready today.

The stripes and spots are items I have never really thought about before. I was a bit undecided last night as to whether or not I would like them, but this morning I think I'll go for it! At least it will make my MINI slightly different to all the others by me!!

LMB, my dealer is Cotswold BMW / MINI of Cheltenham. I recommend them highly!

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Old Nov 12th, 2002, 06:38 AM
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Excellent dealer service
Happy customer
Great PR
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Old Nov 12th, 2002, 07:27 AM
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Can I have a Works kit please sir?

Cooper S, Jet Black w/ white roof, silver 16" X-Lite wheels, DSC, MFSW, dark tinted windows

...It's here & I love it!
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Old Nov 12th, 2002, 07:52 AM
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Seems like a fair offer to me! How much complaining did you do, or did this offer come 'out of the blue'?

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Old Nov 12th, 2002, 07:56 AM
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That's a good offer that I would accept immediatly... but my local dealer will never offer something like this... I am happy if they fix the faults in the first place. Thankfully, touch wood, none so far in my 1 mth old Cooper.

R1, who is your dealer? I think the name should be mentioned in here...

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  #13 (permalink)  
Old Nov 12th, 2002, 08:09 AM
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Quote:
Originally posted by AntH
Seems like a fair offer to me! How much complaining did you do, or did this offer come 'out of the blue'?

I sent one Email to MINI customer services!
Don't forget that I have already had one MINI rejected!!

As I said before, the offer of the stripes and spots came from the BMW regional manager, not my dealer.

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Old Nov 12th, 2002, 08:21 AM
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Just the one e-mail? Must have been carefully worded to get a response like that! Nice one. Will come looking for a copy if I have any major troubles....

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Old Nov 12th, 2002, 02:21 PM
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Quote:
Originally posted by Red Cooper
R1, who is your dealer? I think the name should be mentioned in here...

I asked him the same thing.

Quote:
Originally posted by R1
LMB, my dealer is Cotswold BMW / MINI of Cheltenham. I recommend them highly!

I think I might order my next S from them.

Saying that they seem to sell dodgy cars....only joking
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