Join Date: Feb 2003
Location: Wokingham, Berkshire
Local Time: 03:06 PM
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I feel your outrage at the £800 difference. I had a clutch done in my Ford Mondeo recently, and the price difference between independants and main dealers was nothing like as great as this but I decided to go with an independant I trust.
However, I do suspect that you have a slightly better chance of making a successfull warranty or guarantee claim against a main dealer than you might have with an independant.......they should also be using BMW OEM parts.
A few years ago I had a new clutch and dual-mass flywheel installed by an independant which completely disintegrated after a relatively low mileage and a couple of years use. Needless to say when I returned to them with a view to them investigating the problem (and yet another replacement) they told me it was just my bad luck. I took the car elsewhere (to another independant) who found upon disassembly that there was at least one bolt missing from the previous clutch replacement!
I guess you pays your money and takes your chance!