2014 Mini -- ERROR MSGS, SHUTDOWNS, NO ANSWERS AFTER 9 WEEKS IN SHOP - MINI Cooper Forum
Go Back   MINI Cooper Forum > All Models & Variants > General Discussion


General Discussion Use this forum to discuss MINI topics which are not related to other forums. Posts may be moved from here to alternative forums by the moderators without notice

Mini2.com is the premier Mini Cooper Forum on the internet. Registered Users do not see the above ads.
Reply
Similar Threads
Thread Thread Starter Forum Replies Last Post
New MINI - 'Car of the Year 2014' mab01uk MINI in the Media 0 Jul 16th, 2014 07:25 PM
2014 MINI Cooper Hardtop Revealed AutoGuide.com MINI News 12 Feb 12th, 2014 03:12 PM
Frequently Asked Questions & Answers on the 2014 F56 MINI mab01uk MINI in the Media 0 Jul 17th, 2013 11:58 PM
Brooklands Mini Day Sunday, March 24, 2013 mab01uk Mini Events 11 Apr 5th, 2013 07:11 PM
Mini Australia service chilld Dealership Feedback 4 Sep 4th, 2012 06:29 AM

 
LinkBack Thread Tools Rate Thread
  #1 (permalink)  
Old Aug 1st, 2014, 02:13 PM
MINI2 Newbie
Offline
 
Join Date: Aug 2014
Posts: 4
Local Time: 01:28 AM
Canada
Exclamation 2014 Mini -- ERROR MSGS, SHUTDOWNS, NO ANSWERS AFTER 9 WEEKS IN SHOP

We purchased our new 2014 mini off the showroom floor and brought it home May 2, 2014. Within 2 weeks it started given off multiple, simultaneous error messages and shutting itself off while being driven in traffic.

It has been in the dealer service department since June 2, THAT IS CLOSE TO 9 WEEKS NOW!

As far as we know (they will not give us a written print-out of the repairs until they release the car to us), they have so far replaced 4 components in an attempt to fix the problem.

- replaced a tire that was sending an error message
- re-wrote or replaced computer software
- replaced a compressor
- replaced the car's "brain" (that's what they called it, assume it is the computer thats runs the car?)

None of these things have worked. They want us to continue waiting while another, newer "brain" arrives ( it is on factory back order) and they make their 5th attempt. All of these "fixes" have been made in consultation with the experts in Germany.

Anyone else out there having similar problems?

We live in Canada and there are no lemon laws here. There is an arbitration process for motor vehicles in Canada but participation and membership is voluntary on the part of the manufacturer. BMW/MINI is 1 of only 2 car manufacturers that does not participate.

Any advice?
Reply With Quote
Sponsored Links
Advertisement
 
  #2 (permalink)  
Old Aug 1st, 2014, 02:46 PM
MINI2 Premium Member
MINI2 Master
Offline
 
Join Date: Mar 2012
Posts: 3,185
Local Time: 01:28 AM
United Kingdom Male
Quote: Originally Posted by Majormini (original)
- replaced the car's "brain" (that's what they called it, assume it is the computer thats runs the car?)

None of these things have worked. They want us to continue waiting while another, newer "brain" arrives ( it is on factory back order)

Any advice?

Makes you laugh really doesnt it when they say parts for brand new cars are on back order? In that case they arent able to make any of that model on the production line then, which of course they are, so youd have thought someone could just nip down and pick you one out of their parts bin wouldnt you?
Reply With Quote
  #3 (permalink)  
Old Aug 2nd, 2014, 01:08 PM
MINI2 Newbie
Offline
 
Join Date: Aug 2014
Posts: 4
Local Time: 01:28 AM
Canada
They say the parts are VIN-specific to the car, although the dealer told me yesterday they too are aggravated by the delays they have encountered getting parts for the new model Mini's.
Reply With Quote
  #4 (permalink)  
Old Aug 2nd, 2014, 03:56 PM
MINI2 Premium Member
MINI2 Master
Offline
 
Join Date: Mar 2012
Posts: 3,185
Local Time: 01:28 AM
United Kingdom Male
I suppose thats their excuse, but they arent VIN specific in 10 years time when you go and get one from the scrappy, oh yes mate that will fit all MINIs is the answer you get there.
Reply With Quote
  #5 (permalink)  
Old Aug 23rd, 2014, 04:36 AM
sjp3003's Avatar
MINI2 Newbie
Offline
 
Join Date: Feb 2014
Posts: 5
Local Time: 09:28 PM
Dominican Republic
Given the time that has transpired and the fact that the car apparently has several issues, I'd respectfully reach out beyond the dealer to BMW and request a replacement car. Even if there are no lemon laws and BMW does not participate in arbitration proceedings, in my experience BMW tends to be responsive.

'11 JCW Convertible
'11 S Hatch
'13 GPII[/color][/font]
Reply With Quote
Sponsored Links
Advertisement
 
Reply
Tags: , , ,



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
New MINI - 'Car of the Year 2014' mab01uk MINI in the Media 0 Jul 16th, 2014 07:25 PM
2014 MINI Cooper Hardtop Revealed AutoGuide.com MINI News 12 Feb 12th, 2014 03:12 PM
Frequently Asked Questions & Answers on the 2014 F56 MINI mab01uk MINI in the Media 0 Jul 17th, 2013 11:58 PM
Brooklands Mini Day Sunday, March 24, 2013 mab01uk Mini Events 11 Apr 5th, 2013 07:11 PM
Mini Australia service chilld Dealership Feedback 4 Sep 4th, 2012 06:29 AM

» Hot Topics This Week
What type of person drives a MCS - (91 replies)
More Ship Tracking - (29 replies)
front bushes..... - (16 replies)
Cooper S Pulley Advice - (16 replies)
exhaust manifold glowing red on cooper s - (16 replies)
» Recent Threads
2005 mcs throttle monitoring fault
Today 12:37 AM
Last post by crazyyardie
Today 12:37 AM
0 Replies, 14 Views
03 Mini One Oil Pressure
Yesterday 10:40 PM
Last post by Russel1311
Yesterday 10:40 PM
0 Replies, 58 Views
mini one d
Yesterday 09:59 PM
Last post by martinb955
Yesterday 09:59 PM
0 Replies, 64 Views
Supercharger Oil
Nov 25th, 2014 08:34 PM
Last post by markwazere
Yesterday 09:14 PM
2 Replies, 242 Views
Bonnet Catch not Latching
Nov 25th, 2014 08:28 PM
Last post by markwazere
Yesterday 09:12 PM
7 Replies, 325 Views
RC Italian Job 2014
Yesterday 12:13 AM
by mab01uk
Last post by markwazere
Yesterday 09:08 PM
1 Replies, 204 Views
High Centered My R56
Yesterday 02:57 AM
Last post by qwiksilver
Yesterday 09:02 PM
2 Replies, 207 Views
New mini
Yesterday 07:40 PM
Last post by Stefan1127
Yesterday 07:40 PM
0 Replies, 105 Views
Finding Final Stage (Hedgehog) Resistor
Jul 29th, 2014 09:48 PM
Last post by crackernibbles
Yesterday 06:07 PM
8 Replies, 1,013 Views
Gtt260 mcs seen
Jul 13th, 2014 12:58 PM
by Pops123
Last post by justinhi
Yesterday 04:31 PM
2 Replies, 483 Views
Review - AEM Cold Air Intake
Yesterday 10:13 AM
Last post by mikewake
Yesterday 10:13 AM
0 Replies, 129 Views
exhaust manifold glowing red on cooper s
Sep 16th, 2008 12:24 AM
by craig87
Last post by CCroker
Nov 26th, 2014 10:35 PM
16 Replies, 4,931 Views
2011 Mini S Oil Change Light Reset
Nov 13th, 2014 03:44 PM
by wward7
Last post by Wildspark
Nov 26th, 2014 09:44 PM
1 Replies, 384 Views
Expansion Tank - Alternatives?
Nov 25th, 2014 08:51 PM
Last post by Wildspark
Nov 26th, 2014 09:39 PM
2 Replies, 236 Views
04 S won't start, battery reads fine, so does alternator
Nov 25th, 2014 10:02 PM
Last post by Restyle
Nov 26th, 2014 09:06 PM
1 Replies, 232 Views
Burned exhaust valves on R56 Cooper S
Apr 20th, 2011 05:18 PM
Last post by Musx
Nov 26th, 2014 08:44 PM
15 Replies, 13,238 Views
Blower motor not working
Nov 14th, 2014 03:40 PM
Last post by Restyle
Nov 26th, 2014 07:34 PM
4 Replies, 438 Views
Live feed when key in ignition
Nov 26th, 2014 07:20 PM
by SteveM3
Last post by SteveM3
Nov 26th, 2014 07:20 PM
0 Replies, 118 Views
heated windscreen
Nov 24th, 2014 11:19 AM
Last post by marque
Nov 26th, 2014 05:41 PM
7 Replies, 449 Views
Dash light query
Nov 25th, 2014 02:03 PM
by Rab2766
Last post by Creepy coupe
Nov 26th, 2014 03:36 PM
2 Replies, 225 Views
» Premium
» Auto Insurance
Ľ Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.1

All times are GMT. The time now is 01:28 AM.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2