Hi
My Mini cooper convertible roof needs repair, the roof in the passenger side is not closing properly. All the hydraulics are in good condition, but this problem came from no where. i have taken the car to BMW dealership in Townsville, they gave me only one option which is the total roof replacement and the quote is at-least $21,000 . I was shocked and asked for an alternative option, unfortunately they have none. I hope these technicians use bit of common-sense and use some innovation that can offer better value for money. I don't know whether i have to feel sorry about myself or if have to feel sorry about there expertise. I want to contact Mini technical expertise to discuss about this issue, but I couldn't find the number. i have searched in the internet, in USA these problems are dealt like a piece of cake, but this is not the case here. Unfortunately I am not even living in Sydney/Melbourne to go for any alternative.
Keeping the story aside, I am looking for an expertise in Townsville that can sort this issue. Also need the contact details of any Technical head, they may not be able to assist me, but at least they may consider providing some better training to their staff that may help someone in future. We are really upset with the BMW dealership advice, we would love to see our car up and running, and my sincere feeling is the problem can be rectified if i can find a expert technician.Thank you very much for your assistance.
My Mini cooper convertible roof needs repair, the roof in the passenger side is not closing properly. All the hydraulics are in good condition, but this problem came from no where. i have taken the car to BMW dealership in Townsville, they gave me only one option which is the total roof replacement and the quote is at-least $21,000 . I was shocked and asked for an alternative option, unfortunately they have none. I hope these technicians use bit of common-sense and use some innovation that can offer better value for money. I don't know whether i have to feel sorry about myself or if have to feel sorry about there expertise. I want to contact Mini technical expertise to discuss about this issue, but I couldn't find the number. i have searched in the internet, in USA these problems are dealt like a piece of cake, but this is not the case here. Unfortunately I am not even living in Sydney/Melbourne to go for any alternative.
Keeping the story aside, I am looking for an expertise in Townsville that can sort this issue. Also need the contact details of any Technical head, they may not be able to assist me, but at least they may consider providing some better training to their staff that may help someone in future. We are really upset with the BMW dealership advice, we would love to see our car up and running, and my sincere feeling is the problem can be rectified if i can find a expert technician.Thank you very much for your assistance.