[Geoff in Ann Arbor]

How entirely delightful.

MINI has me completely hooked on their customer care. Heck, I already bought the car; they didn't need to do that. But it's a great gesture, and some of the things in the kit are really useful, some are entirely whimsical, and some are just downright sweet.

Three cheers for MINI!

[dco43054]

And would you be so kind as to tell us what they are? And maybe include a pic?

[Geoff in Ann Arbor]

This is the box:

[Geoff in Ann Arbor]

This is the contents:

- One hard bound notebook with elastic to keep it closed.
- One ballpoint pen with moving MINI
- Roadside Assistance card
- Two Highway bingo cards (keeps the kiddies occupied, so they're not always asking "Are we there yet? Are we there yet? Are we there yet?")
- MINI Messaging Kit, for leaving messages on your dash.
- Top ten idiosyncrasies of your new MINI
- One black MINI rubberband
- One MINIgear brochure

For scale purposes, the MINI Messaging Kit is in a CD jewel case.

[Mini_Joe]

Do you already have your car? And if so, for how long? Did you receive anything before you received your car?

[tip]

Often when I get stuff in the mail it is just an empty box or envelope from Mini. Usually the contents have been remove prior to it getting to me. It seems like someone else likes mini stuff too. I can't and most likely will never figure out who is ripping my mail open. I think it is happening at the post office as seeing that the mail man shoves the mail through my door. I have e-mailed mini every time it has happened and they have never got back to me.


Still love my car, service at the dealer is great


Charles

How come I didn't get anything from mini when I bought my cooper S?

-Andrew

[xplode]

fwiw, i received this package some (3-ish) months after picking up my MINI. it seems they sent them out in batches as people received them around the same time. i'm guessing it was time for another batch to go out .

as the top poster pointed out, i already bought the car - they didn't have to do that. i'd wager new benz/jaguar/etc owners aren't even treated that well, at triple the cost of car. correct me if i'm wrong.

[Geoff in Ann Arbor]

Took delivery of my car January 17, 2003. Bought it off the lot in Cleveland, so they've only had me in their system since that date.

For tip in Toronto having the theft problem, tampering with the mail is a federal crime, and is taken pretty seriously in the U.S. I don't know about Canada, and of course we don't actually know where the tampering is occuring, but if I were you I'd also report it to MINI, and to the US Postal Service if the mail originates in the States.

I hope they catch 'em.

I say we just dissolve the postal system. If you need to send something to someone, just Fed-ex it, otherwise, e-mail it. Don't even get me started on that postal service e-mail tax proposed.

-Andrew

[EBMCS03]

I got my car... I want that cool box of stuff!!! I never get anything in the mial from MINI... Oh wait i got that cheap Unauthorized Manual and thats it.

[tip]

Quote:

Originally posted by Geoff in Ann Arbor

For tip in Toronto having the theft problem, tampering with the mail is a federal crime, and is taken pretty seriously in the U.S. I don't know about Canada, and of course we don't actually know where the tampering is occuring, but if I were you I'd also report it to MINI, and to the US Postal Service if the mail originates in the States.

I hope they catch 'em.

I never thought of contacting the authorities. I am sure the tampering of mail is taken seriously here as well. But as you said we have no idea where the tampering is taken place. The only thing that seem to be affected is the mail I get from mini. All other mail seems to be intact. I will try to contact Mini once more.

Thanks for your concern

Charles

[sib]

I got my trinket box on Friday 3/28. Car was received on Jan 31.

I got an envelope with a "MINI Parking Only" stencil in it about two weeks ago.

[dco43054]

Quote:

Originally posted by L8 Apex
...Don't even get me started on that postal service e-mail tax proposed...

Sorry Andrew - but that email tax thing is one of the longer running internet hoaxes out there. Has it resurfaced again to unnecessarily enrage a whole new group of people?

Dave

[Roscoe76]

Quote:

Originally posted by sib
I got my trinket box on Friday 3/28. Car was received on Jan 31.

I got an envelope with a "MINI Parking Only" stencil in it about two weeks ago.

I'm slightly dissapointed! It seems as if our American cousins are getting a lot of fun free stuff!

Granted, I've gotten a little brochure, CD, and some cute jokes. I've also gotten a few magazines - but nothing that fun!

Has anyone else in Canada gotten something similar? How about in other countries?

I think there might be another thread about all this - if so, sorry...

[vespa]

Jeez. I didn't get anything at all -- ever. No unauthorized manual, no care package, not even the smints. Dealer gave me a key and a kick in the ass.

[LUV2MINI]

Live in Australia and had my mcs for two months and only recieved a key ring wow i wish i got that little goodie kit looks like the market here is not big enough for them to do so

[Yex]

My wife and I picked up our MCS last Friday aand were given a couple of tins of MINI mints... evil, evil, things that set your mouth on fire but clear your nose very well

We also received a MINI ruck sack with several items of cleaning equipment in it: Wax, Wheel cleaner, Interior cleaner, Shampoo, Sponge and polishing mitt

Yex

[LUV2MINI]

no fair i wanna buy the cleaning kit and its not avaliable for $$$$ and you get it for free ;(

[Tonyt3]

Quote:

Originally posted by Geoff in Ann Arbor
This is the contents:

- One hard bound notebook with elastic to keep it closed.
- One ballpoint pen with moving MINI
- Roadside Assistance card
- Two Highway bingo cards (keeps the kiddies occupied, so they're not always asking "Are we there yet? Are we there yet? Are we there yet?")
- MINI Messaging Kit, for leaving messages on your dash.
- Top ten idiosyncrasies of your new MINI
- One black MINI rubberband
- One MINIgear brochure

For scale purposes, the MINI Messaging Kit is in a CD jewel case.

Call me a synical killjoy if you like, but I would imagine that the whole point of this marketing ploy is to get you to read the last item on the list, the MINIgear brochure, so that you then spend your hard earned money on dubious Minigear. Mini Cuckoo clock etc, I ask you......