MINI2

GMINI · Apr 8th, 2003, 06:17 AM

Last time I was at the BMW dealer, picking up my car from an airbag system repair, they had made an appointment already for another repair. I requested a date change. I marked the change on my receipt as my advisor instructed. After a pleasant chat while i waited for the car, i asked her to mark it on her paperwork as well, as she had not made a note of it.

Well today was the day and I drove 1 1/2 hours (also the time for the repair) in a snowstorm to find that everyone was to lunch and the appointment was not in the computer. The parts and procedure were, but I was due 5 days ago on the original date! I was reassured that even if I were in the computer, their shortage by one man would have precluded my car's repair. But hey, that's a bit beside the point, isn't it? They might have called and canceled the appointment if I were on the schedule.

So I drove back home. Nothing better to do in a snow storm on my day off. Maybe next time I'll insist they enter the change in the computer. Doesn't seem to come naturally.

I'll be that guy who always calls ahead.

blake · Apr 8th, 2003, 09:48 AM

Calling ahead is a piece of advice everyone should take!

MiniMan7 · Apr 8th, 2003, 10:08 AM

My service dept knows my name too...lol

I'm glad to say I've never had an appointment disaster like this, but I hope I never do. I never call ahead, but I guess I'll start from now on. BTW, a trip for me to the Mini dealership is a trip all itself... I wouldn't have been that disappointed, I would've made use of myself traveling so far and bought something!

cooper4us · Apr 8th, 2003, 01:18 PM

Yep, always call ahead. Common sense advice.

Tone · Apr 8th, 2003, 05:15 PM

Phew, GMINI, an hour & a half! And a day off work! That just about takes the biscuit.
Thanks for your input. Have taken it on board.

Apr 8th, 2003, 06:17 AM	#1
GMINI MINI2 Global Moderator Join Date: Jun 2002 Location: Western Connecticut Local Time: 08:58 PM Posts: 7,162 Offline	About A Dealer - A Warning for Long Distance Owners Last time I was at the BMW dealer, picking up my car from an airbag system repair, they had made an appointment already for another repair. I requested a date change. I marked the change on my receipt as my advisor instructed. After a pleasant chat while i waited for the car, i asked her to mark it on her paperwork as well, as she had not made a note of it. Well today was the day and I drove 1 1/2 hours (also the time for the repair) in a snowstorm to find that everyone was to lunch and the appointment was not in the computer. The parts and procedure were, but I was due 5 days ago on the original date! I was reassured that even if I were in the computer, their shortage by one man would have precluded my car's repair. But hey, that's a bit beside the point, isn't it? They might have called and canceled the appointment if I were on the schedule. So I drove back home. Nothing better to do in a snow storm on my day off. Maybe next time I'll insist they enter the change in the computer. Doesn't seem to come naturally. I'll be that guy who always calls ahead. NY/NE Mod Last edited by GMINI : Apr 8th, 2003 at 06:46 AM.

Apr 8th, 2003, 10:08 AM	#3 (permalink)
MiniMan7 Let's Motor. Join Date: Jan 2003 Location: Hamilton, Ontario Local Time: 10:58 PM Posts: 2,891 Offline	My service dept knows my name too...lol I'm glad to say I've never had an appointment disaster like this, but I hope I never do. I never call ahead, but I guess I'll start from now on. BTW, a trip for me to the Mini dealership is a trip all itself... I wouldn't have been that disappointed, I would've made use of myself traveling so far and bought something! http://www.mini2.com/gallery/personal/16791/32165.jpg

Apr 8th, 2003, 01:18 PM	#4 (permalink)
cooper4us MINI2 Master Join Date: Jul 2002 Location: Florida Local Time: 08:58 PM Posts: 1,423 Offline	Yep, always call ahead. Common sense advice. '02 MINI Cooper CVT On Order: 2004 MCS (Est production date: 9/5/03)

Apr 8th, 2003, 05:15 PM	#5 (permalink)
Tone MINI2 Master Join Date: Dec 2002 Location: Dorset, U.K. Local Time: 02:58 AM Posts: 5,780 Offline	Phew, GMINI, an hour & a half! And a day off work! That just about takes the biscuit. Thanks for your input. Have taken it on board. "I get by with a little help from my friends"

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

MINI2

Fuel for your MINI obsession

Use this forum to discuss MINI topics which are not related to other forums. Posts may be moved from here to alternative forums by the moderators without notice

Today
Sponsors	Sponsored Links Registered members do not see Google Ads posts, they can also post messages, pictures, and classified adverts. Register your free account today and become a member of MINI2 - MINI Forum

Apr 8th, 2003, 09:48 AM	#2 (permalink)
blake MINI2 Newbie Join Date: Apr 2003 Location: Columbus, Georgia Local Time: 10:28 PM Posts: 39 Offline	Calling ahead is a piece of advice everyone should take!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
park distance warning	philip rodney	Exterior	3	Jun 6th, 2006 07:43 PM
Long distance	Northern_Monkey	MINI Cooper S	19	Oct 8th, 2005 11:35 PM
Long Distance Driving	9000RPMan	General Discussion	19	Oct 25th, 2004 04:15 AM
Long Distance Charge	Vanwall	General Discussion	5	Jul 4th, 2002 11:21 AM