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Old Oct 16th, 2003, 12:00 PM   #1
Jon
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Thumbs down Mini Spares

Hello all!
I just wanted to share my latest experience with Mini Spares. I ordered some parts from them (for my classic mini) via the ‘net on a Wednesday. The following Tuesday, I still hadn’t received the parts, so I called Mini Spares. I was told the parts were packaged on Friday, so probably hadn’t gone out until Monday! So much for the ‘net being the faster way… I checked my credit card, and sure enough, they billed me on Friday. So, I waited, and waited….. and waited. Still no parts. So, I called them again on the following Wednesday, now TWO WEEKS since I ordered my parts! I was then told there had been a mistake, and my parts were STILL SITTING IN THE SHOP! They were never shipped! I cancelled my order, and phoned Mini Sport. The NEXT DAY, my parts are on my door step!
My biggest disappointment is that I was hoping to get the parts in time to finish installing the engine my friend and I built, before he emigrated. Now theres no chance, as he’s left the country. Never mind that the warm mini-tinkering weekends are drawing to a close, slowly getting replaced by the lots-of-layers-and-coffee tinkering weekends.
Ok, rant over.
Jon

1967 Mini Pickup 1969 Mini Van
1971 Mini Saloon
2001 MINI Cooper- deceased
2003 MINI Cooper S- IB/W, Chilli
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Old Oct 16th, 2003, 12:13 PM   #2 (permalink)
Speedd
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Sorry to read about you experience Jon. I've used MINISpares in the past and they've been pretty reliable . I am not much of a Net Order person so called them Direct and spoke to Simon who usually posts on here.

Try calling him or let him know of the problems you encountered.

I hope you complete your project soon


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Old Oct 16th, 2003, 02:15 PM   #3 (permalink)
Paul
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I've dealt with them via the net for my classic in the past and they were great, I would hope Simon will see this and take note of your problems for future at the very least.

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Old Oct 16th, 2003, 10:38 PM   #4 (permalink)
Morty
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I too have bought regularly from minispares without no problem.

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Old Oct 17th, 2003, 03:39 AM   #5 (permalink)
Jon
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I used to order from minispares quite a lot, but started ordering from minisport, because they had the particular parts I was after. I decided to give minispares some business again, and this happens... Very bummed out....

1967 Mini Pickup 1969 Mini Van
1971 Mini Saloon
2001 MINI Cooper- deceased
2003 MINI Cooper S- IB/W, Chilli
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