MINI2

ChrisGJ · Nov 28th, 2003, 04:13 PM

We have just find out that our March 03 Cooper doesn't have the heated washers and mirrors which we paid for!

We only found this out because my girlfriend now works for BMW and can check our order!

The dealer has offered us a cheque for the £40 that we paid for them, but I would much prefer to have the heated mirror and washers.

Can they be fitted by the dealer? I suspect that they can but it would be much cheaper for them to give us the £40 back!

I'm a little p*ssed off that we had to find out but not suprised really

Thanks for your help.
Chris.

johnlondonw3 · Nov 28th, 2003, 04:22 PM

I wouldnt accept the £40,they misled you at the least you have agood case to take them to the small claims court,screw them for all you can get ...........they did it to you .Put it all in writing and copy to customer services BMW

ChrisGJ · Nov 28th, 2003, 04:30 PM

yeah, it's not the £40 that's really the issue, more the fact that they never disclosed the fact that they hadn't added them to our order.

Picking our Cooper up just as the weather started getting warmer, they probably knew that it would be at least 7-8 months before we even realised that we hadn't got them.

I thought we had had our last dealings with this dealership after they messed up our order originally - they kindly put a union flag roof on which we hadn't asked for and then scratched the roof when they took it off!! - all got sorted after lots of haggling and aggro but not exactly the start we wanted to our 1st new car that we had waited 4 months for!!

evernew · Nov 28th, 2003, 05:46 PM

double check does your order or invoice clearly state heated washers and mirrors, remember this is what you signed for and it is also your resposibility to check the order that is given.

ChrisGJ · Dec 1st, 2003, 11:19 AM

I checked the invoice over the weekend and, as we thought, it was definitely ordered and on the final invoice = paid for.

could someone confirm if it is possible to dealer fit these items? the dealer has said that the heated washers can be done but he's finding out about the mirrors (which are the more important of the 2 in my opinion)

If is physically not possible to do then should we just accept the refund of £40? or ask for more??

another salesman I know said, technically it's not the car we paid for and so could pursue more serious routes - seems a bit drastic though!

cheers.

Paul · Dec 1st, 2003, 12:02 PM

Yes they can be retrofitted.

myspeed · Dec 21st, 2003, 06:47 AM

I'm wondering if they haven't fitted them to my car either.How can you tell?The washer water seems cold when it comes out of the squirty things!!Please help.

Wobert · Dec 21st, 2003, 10:28 AM

Quote: Originally Posted by myspeed

I'm wondering if they haven't fitted them to my car either.How can you tell?The washer water seems cold when it comes out of the squirty things!!Please help.

Switch your heated rear window on for a few minutes........then touch the glass in the wing mirrors......they should be "warm" to the touch!

Robert

enzothemaddog · Dec 21st, 2003, 11:02 AM

Screw them for what you can get, because they will if you dont.... Guaranteed.
Never trust a salesman working on commision unless they are the sales manager!!

MINIALEX · Dec 21st, 2003, 08:31 PM

how much are they retrofit?

Pamlico · Dec 22nd, 2003, 12:27 AM

Quote: Originally Posted by wobert123

Switch your heated rear window on for a few minutes........then touch the glass in the wing mirrors......they should be "warm" to the touch!

Robert

I believe the heating elements are independent of the the rear window element and are always active. Also, the heater for the windshield washer serves to keep the nozzles free of ice and not to warm the fluid.

stryder · Dec 22nd, 2003, 04:22 AM

The wing mirrors don't get very warm, but as Pamlico has said, they should always be on. If its near freezing, they should be noticibly warm to the touch after being on for a while, but they don't get to 40C.

northandy · Dec 22nd, 2003, 09:11 AM

Has anyone else noticed that because the mirrors are always heated it means that on long runs in bad weather that all the crap that was in the water that gets onto the mirrors gets dried on ?.....

I'm sure they could retro fit really easily.... make them fit them and compensate you for not supplying what you paid for !!!

ABG · Dec 22nd, 2003, 10:45 AM

Having had the sunroof missed off of mine (easy to spot!) I was a bit paranoid & wanted to check everything. After the engine had been running for a few minutes the mirrors were wrm to the touch.

In case I needed confirmation in icy mornings they steam as they defrost!

If they have been missed off you could try and get some freebies - for the missing sunroof I got the original £500 knocked off, and an additional £500 as compensation, and roof chequers supplied & fitted FOC.

SoggyCornFlakes · Dec 22nd, 2003, 11:25 AM

I'd like these retro-fitted, anyone know how much it would cost?

scooperman_uk · Jan 27th, 2004, 06:09 PM

i got a quote today for about £140 for heated washers including fitting. thats worst case, as they werent sure how long it would take to fit. they guesses an hour and half worst or half an hour best. it doesnt seem that hard to fit either.

Mega Mini · Jan 27th, 2004, 10:20 PM

I dont think i have the heated jets or wing mirrors but i did order the visability pack. I cant remember but i didnt think these items were included in the package. Should they have been? If so i will go and feel my wing mirrors now. I certainly got the heated front screen and dipping mirror.

ALD0 · Jan 28th, 2004, 11:44 AM

I have the Visibility package-they are not inluded in the pack-you would think they would be as it is visibility package afterall-even if they bunged a little bit on top of the price?

Nov 28th, 2003, 04:13 PM	#1
ChrisGJ MINI2 Newbie Join Date: Dec 2002 Local Time: 12:46 AM Posts: 52 Offline	Dealer fit heated mirrors and washers We have just find out that our March 03 Cooper doesn't have the heated washers and mirrors which we paid for! We only found this out because my girlfriend now works for BMW and can check our order! The dealer has offered us a cheque for the £40 that we paid for them, but I would much prefer to have the heated mirror and washers. Can they be fitted by the dealer? I suspect that they can but it would be much cheaper for them to give us the £40 back! I'm a little p*ssed off that we had to find out but not suprised really Thanks for your help. Chris.

Dec 1st, 2003, 12:02 PM	#6 (permalink)
Paul Trained Monkey My Classifieds Join Date: Jan 2001 Location: Bedfordshire Local Time: 12:46 AM Posts: 40,356 Offline	Yes they can be retrofitted. Our trials and tribulations living in a "bleeding edge" eco house... Oxley Woods Living

Dec 21st, 2003, 08:31 PM	#10 (permalink)
MINIALEX MINI2 Master Join Date: Feb 2002 Location: LEICESTERSHIRE Local Time: 01:46 AM Posts: 997 Offline	how much are they retrofit? Cometh the Hour, Cometh the MINI

Dec 22nd, 2003, 04:22 AM	#12 (permalink)
stryder Sponsor/Moderator/Other Join Date: Jul 2002 Location: Cleveland Local Time: 07:46 PM Posts: 3,267 Offline	The wing mirrors don't get very warm, but as Pamlico has said, they should always be on. If its near freezing, they should be noticibly warm to the touch after being on for a while, but they don't get to 40C. Magic 8-ball was correct. All be in awe of Magic 8 ball.

Dec 22nd, 2003, 11:25 AM	#15 (permalink)
SoggyCornFlakes Awwww %%%% it! My Classifieds Join Date: Jul 2002 Location: Northampton Local Time: 12:46 AM Posts: 33,225 Offline	I'd like these retro-fitted, anyone know how much it would cost? Click here to Welease Woss and Bwand MINI2 Charity Ball 2009 ....... Global Moderator

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Nov 28th, 2003, 04:22 PM	#2 (permalink)
johnlondonw3 MINI2 Senior Join Date: Sep 2003 Local Time: 12:46 AM Posts: 675 Offline	I wouldnt accept the £40,they misled you at the least you have agood case to take them to the small claims court,screw them for all you can get ...........they did it to you .Put it all in writing and copy to customer services BMW

Nov 28th, 2003, 04:30 PM	#3 (permalink)
ChrisGJ MINI2 Newbie Join Date: Dec 2002 Local Time: 12:46 AM Posts: 52 Offline	yeah, it's not the £40 that's really the issue, more the fact that they never disclosed the fact that they hadn't added them to our order. Picking our Cooper up just as the weather started getting warmer, they probably knew that it would be at least 7-8 months before we even realised that we hadn't got them. I thought we had had our last dealings with this dealership after they messed up our order originally - they kindly put a union flag roof on which we hadn't asked for and then scratched the roof when they took it off!! - all got sorted after lots of haggling and aggro but not exactly the start we wanted to our 1st new car that we had waited 4 months for!!

Nov 28th, 2003, 05:46 PM	#4 (permalink)
evernew MINI2 Regular Join Date: Dec 2002 Local Time: 01:46 AM Posts: 67 Offline	double check does your order or invoice clearly state heated washers and mirrors, remember this is what you signed for and it is also your resposibility to check the order that is given.

Dec 1st, 2003, 11:19 AM	#5 (permalink)
ChrisGJ MINI2 Newbie Join Date: Dec 2002 Local Time: 12:46 AM Posts: 52 Offline	I checked the invoice over the weekend and, as we thought, it was definitely ordered and on the final invoice = paid for. could someone confirm if it is possible to dealer fit these items? the dealer has said that the heated washers can be done but he's finding out about the mirrors (which are the more important of the 2 in my opinion) If is physically not possible to do then should we just accept the refund of £40? or ask for more?? another salesman I know said, technically it's not the car we paid for and so could pursue more serious routes - seems a bit drastic though! cheers.

Dec 21st, 2003, 06:47 AM	#7 (permalink)
myspeed MINI2 Regular Join Date: Mar 2003 Location: North Yorkshire, England Local Time: 01:46 AM Posts: 57 Offline	I'm wondering if they haven't fitted them to my car either.How can you tell?The washer water seems cold when it comes out of the squirty things!!Please help.

Dec 21st, 2003, 10:28 AM	#8 (permalink)
Wobert Mr 120d Sport Join Date: Nov 2002 Location: Chester, UK Local Time: 12:46 AM Posts: 4,539 Offline	Quote: Originally Posted by myspeed I'm wondering if they haven't fitted them to my car either.How can you tell?The washer water seems cold when it comes out of the squirty things!!Please help. Switch your heated rear window on for a few minutes........then touch the glass in the wing mirrors......they should be "warm" to the touch! Robert

Dec 21st, 2003, 11:02 AM	#9 (permalink)
enzothemaddog Un-Banned Join Date: Jun 2003 Location: Train Station Toilet Local Time: 10:46 AM Posts: 2,067 Offline	Screw them for what you can get, because they will if you dont.... Guaranteed. Never trust a salesman working on commision unless they are the sales manager!!

Dec 22nd, 2003, 12:27 AM	#11 (permalink)
Pamlico Dead Man's Curve? Feh. Join Date: Jun 2002 Location: Rochester, NY Local Time: 08:46 PM Posts: 1,176 Offline	Quote: Originally Posted by wobert123 Switch your heated rear window on for a few minutes........then touch the glass in the wing mirrors......they should be "warm" to the touch! Robert I believe the heating elements are independent of the the rear window element and are always active. Also, the heater for the windshield washer serves to keep the nozzles free of ice and not to warm the fluid.

Dec 22nd, 2003, 09:11 AM	#13 (permalink)
northandy AWOL My Classifieds Join Date: Jan 2003 Local Time: 12:46 AM Posts: 14,328 Offline	Has anyone else noticed that because the mirrors are always heated it means that on long runs in bad weather that all the crap that was in the water that gets onto the mirrors gets dried on ?..... I'm sure they could retro fit really easily.... make them fit them and compensate you for not supplying what you paid for !!!

Dec 22nd, 2003, 10:45 AM	#14 (permalink)
ABG Yatta!! Join Date: Jun 2003 Local Time: 12:46 AM Posts: 8,387 Offline	Having had the sunroof missed off of mine (easy to spot!) I was a bit paranoid & wanted to check everything. After the engine had been running for a few minutes the mirrors were wrm to the touch. In case I needed confirmation in icy mornings they steam as they defrost! If they have been missed off you could try and get some freebies - for the missing sunroof I got the original £500 knocked off, and an additional £500 as compensation, and roof chequers supplied & fitted FOC.

Jan 27th, 2004, 06:09 PM	#16 (permalink)
scooperman_uk almost 59k Join Date: Sep 2003 Location: Reading / Berks / Uk Local Time: 01:46 AM Posts: 5,127 Offline	i got a quote today for about £140 for heated washers including fitting. thats worst case, as they werent sure how long it would take to fit. they guesses an hour and half worst or half an hour best. it doesnt seem that hard to fit either.

Jan 27th, 2004, 10:20 PM	#17 (permalink)
Mega Mini Proud New Mini Owner Join Date: Sep 2003 Location: Bath Local Time: 01:46 AM Posts: 191 Offline	I dont think i have the heated jets or wing mirrors but i did order the visability pack. I cant remember but i didnt think these items were included in the package. Should they have been? If so i will go and feel my wing mirrors now. I certainly got the heated front screen and dipping mirror.

Jan 28th, 2004, 11:44 AM	#18 (permalink)
ALD0 Hacked the IBUS Join Date: Jun 2003 Location: Cheshire Local Time: 12:46 AM Posts: 9,202 Offline	I have the Visibility package-they are not inluded in the pack-you would think they would be as it is visibility package afterall-even if they bunged a little bit on top of the price? http://www.becardsmart.org.uk/

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