[TREBALZ]

Hello, i put my car in to get side skirts and to check my passenger headlamp..they sed to me it would be fix yesterfday lunch time and i sed okay, i get a fone call saying it wouldnt be ready till today lunch time and still havent got car back there now tellin me they need to hold the car to see if the lights are working (check them in da morning) and i can have my car back 2morrow 11-12ish

should they have given me a car for inconvineance

i paid alot of money for my car and feel ive been treated like a in ..ready yesterday, then today and still nto done

how have u got on with ur dealer and get courtesy car

[Bonjour]

Yes, as long as you gave them enough notice they should have given you a courtesy car from the word go.

[AidenL]

I always get one, a MINI or a Beemer.............

[TREBALZ]

does it amtter im onyl 17 and whats da situation with insurance and do u have to asked for one lol i fort they just give u one

[dcfkan]

Quote: Originally Posted by Bonjour

Yes, as long as you gave them enough notice they should have given you a courtesy car from the word go.

Concur

Therefore, book your service well in advance and ask for a courtesy car at the time of booking. They should then offer you a slot when a courtesy car is available

Do not expect to be offered a MCS though - One is the norm I believe

DK :apple:

[dcfkan]

Quote: Originally Posted by TREBALZ

does it amtter im onyl 17 and whats da situation with insurance and do u have to asked for one lol i fort they just give u one

You are covered for 3rd Party insurance only - that is what I have been informed by my dealership.

Not sure if there is a minimum age for a courtesy car, sorry. Hopefully, one of the younger MINI2ers would appear soon and offer you advice.

DK :apple:

[Bonjour]

Quote: Originally Posted by TREBALZ

does it amtter im onyl 17 and whats da situation with insurance and do u have to asked for one lol i fort they just give u one

Was this an insurance claim or a warranty issue?

[TREBALZ]

warranty issue plus addin on side aero side skirts

[TREBALZ]

plus addin on aero skirts*******

[TREBALZ]

plus addin on aero skirts*******

[RedUn]

Quote: Originally Posted by TREBALZ

does it amtter im onyl 17 and whats da situation with insurance and do u have to asked for one lol i fort they just give u one

hmmmm same sitiuations I was in........I got told I was too young for a courtesy car when I asked how I was gettin home from the dealers!

but.....they will lend u one if ure insurance covers u, basically that means u really need yer own insurance in your name......if u do have a read of yer info and it shud say covered for a courtesy cars.

I knew that I was covered so soon as I let them know I got the keys!

if yer not covered it's tuff basically! sad I know!


oh and dont let them treat u like a kid I know wot u mean!

[Bonjour]

Soz, I getcha. Yeah your age could well be a factor with the insurance. Worth checking out.

[TREBALZ]

plus i dont wanna use a courtesy car and find out that my premium goes up becasue of takein a courtesy car out i dont want my insurance thinkin i crashed the car or soemthing

so confusing


lol

[bubblegoose]

You are required by any BMW/MINI dealership to have fully comprehensive insurance for a loan car. The dealer cannot put you on their insurance if you are under 21. If you are under this age then you will have to arrange insurance through your own insurance - But it HAS to be fully comp. for the loan car.
All loan cars are always pre-booked for customers who request them at the point of booking over the phone. You will never get a loan car if you don't pre-book it!!! There are NEVER any spare!
Sounds like the dealer had a few probs with your aero skirts - Speaking from experience...It sounds like they forgot to order them, had to get them sprayed & fitted - Rather than problems fitting!
Take it from me.....I'm in the know
Dave

[TREBALZ]

nah nah..the aero skirts were there because i brought them to them lol i got them sprayed up and everything..aero skirts wernt the problem it was the xeon passenger headlight which is causein the problem

just checkin it every so often (so they tell me) to see if its working

they have put in a whoel new headlamp on the passenger side to see if the (turnin on of light) works now or wot


ihave fully comp policy but i am 2nd driver is dat still okay to use

[RedUn]

Quote: Originally Posted by bubblegoose_4rh

You are required by any BMW/MINI dealership to have fully comprehensive insurance for a loan car. The dealer cannot put you on their insurance if you are under 21. If you are under this age then you will have to arrange insurance through your own insurance - But it HAS to be fully comp. for the loan car.
All loan cars are always pre-booked for customers who request them at the point of booking over the phone. You will never get a loan car if you don't pre-book it!!! There are NEVER any spare!
Sounds like the dealer had a few probs with your aero skirts - Speaking from experience...It sounds like they forgot to order them, had to get them sprayed & fitted - Rather than problems fitting!
Take it from me.....I'm in the know
Dave

thats wot I meant!

hmmm ure 2nd driver but who's policy is it?

if it aint yers then I don't think that counts

[TREBALZ]

its under my mums..shes first driver im second

only way i could get cheap insurance with tesco

[bubblegoose]

doesnt count. Many fully comp insurance policies state in the small print - That it does not cover you if the vehicle you are driving is under a loan/hire agreement ie. loan car!! & if its in connection with the motor trade!
PLUS....youre only a named driver, it has to be your own insurance policy!

[RedUn]

Quote: Originally Posted by TREBALZ

its under my mums..shes first driver im second

only way i could get cheap insurance with tesco

I hope u don't use yer car for work cus theoretically ure not covered!!!

[TREBALZ]

i know i aint covered fro work driving there and back but i dont use it for work