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Stepdad ordered a mega spec 05 build S at beg of May.....he was assured the prices he was quoted at the time would be the prices he paid......surprise, everything has gone up and the car with the spec will be nearly £1000 more.......he's none to pleased and the dealership won't honour the prices orginally quoted, so he's cancelled as a matter of princable, letter of complaint went off last night to dealership.....watch this space for any further developments..
hmmm, not sure how this one will pan out, I think, only think though, that htey have the right to charge current prices ............ but if he was told the price quoted was what he will pay then that's a verbal contract and also binding ........
Not had this issue with a MINI, but did on a BMW.
The dealer does reserve the right to re invoice/change the order price if ther is a price change before delivery. Sometimes they waive the difference, but we all know what it is like getting discounts from MINI dealers....
Probably in the small print somewhere that "we have the right to do whatever we like" etc etc
They probably would have honoured it if dealers were allowed to offer any kind of discount on the cars but they are so inflexible. But then i guess at the end of the day if you dont buy the car someone else in the queue will. I think you would call it a sellers market.
Sure, but it's still one MCS less sold and one more grumpy customer to deal with. I'm like the luckiest man on earth to be dealing with a very nice MINI dealership.
Letter was sent yesterday...not heard anything yet..but his spec was
MCS 05 build Solid Black
Chilli Pk
Leather Seats
17" R90
Sunroof
Vis Pk
Heated washers
Park Distance
Driving lights
Areo Kit
Chrome Line Interior
HK Stereo CD
Plus he would have had a set of wheels for sale that come with the chilli pk
The dealer has made a mistake into making you father believe that the prices were unchangable. Basically he should have never promised anything he couldn't keep up.
But looking at it from the dealers point of view, there is nothing they can do about it. It's an unfortunate situation.
That's a beautiful spec car and it's a shame that your father has cancelled it for the sake of £1000.
I had a minor price hike between ordering and delivery.........the dealer waived the extra 100 quid......whilst I know this isn't the grand hike here, the principle is the same.......pity the dealer has since shot themselves in the foot by trying to rip me off for some minor work........
I thought BMW/MINI had a policy of honouring prices on orders? Most manufacturers do have this price promise. You would expect a premium outfit to behave better - under the thin veneer of professionalism they're just as skanky as the rest of them.
There is just one moon and one golden sun; And a smile mean friendship to ev'ryone; Through the mountains divide, and the oceans are wide; It's a small world after all.
Some dealers may stick to the original price out of good customer service, but they're not obliged to.
When I got my first MCS there was a small price hike when I took delivery but the dealer did waive it
You must also understand their position. There's hardly any profit at all in selling a new car so if they absorb what is quite a large price hike this time it'll eat away all their gross profit... it's just not worth their while.
MINI, RX8 and MX5 - Done those............. It's now TTime Unofficial MINI2.com bean counter
My BMW/MINI dealer in Australia had some fine print on my contract that said basically they could change the price to whatever they wanted, but if they did, I had the right to get out of the contract.
when i got my MCS i was just before the registration increase cost that the dealer would have to charge extra for. i picked her up in dec 03 and the price increase came in jan 04. i queried what might happen if the delivery was delayed or what would happen to customers who ordered in 03 and collected in 04. Would they have to pay the extra registration cost? I was told "no dealer would have to swallow the price increase". However any customer that bought from 04 would be told of the price increase.
so i suppose in Tracie's Stepdad's case he going to lose out by not getting his MCS. But i suppose the dealer has to make a stance on the price increase.
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