MINI2

Tracie · Jun 2nd, 2004, 06:50 AM

Stepdad ordered a mega spec 05 build S at beg of May.....he was assured the prices he was quoted at the time would be the prices he paid......surprise, everything has gone up and the car with the spec will be nearly £1000 more.......he's none to pleased and the dealership won't honour the prices orginally quoted, so he's cancelled as a matter of princable, letter of complaint went off last night to dealership.....watch this space for any further developments..

SoggyCornFlakes · Jun 2nd, 2004, 07:22 AM

hmmm, not sure how this one will pan out, I think, only think though, that htey have the right to charge current prices ............ but if he was told the price quoted was what he will pay then that's a verbal contract and also binding ........

Keep us up to date Tracie

Washy · Jun 2nd, 2004, 07:32 AM

Not had this issue with a MINI, but did on a BMW.
The dealer does reserve the right to re invoice/change the order price if ther is a price change before delivery. Sometimes they waive the difference, but we all know what it is like getting discounts from MINI dealers....

joebickley · Jun 2nd, 2004, 07:34 AM

Probably in the small print somewhere that "we have the right to do whatever we like" etc etc

They probably would have honoured it if dealers were allowed to offer any kind of discount on the cars but they are so inflexible. But then i guess at the end of the day if you dont buy the car someone else in the queue will. I think you would call it a sellers market.

nuance · Jun 2nd, 2004, 07:42 AM

Quote: Originally Posted by joebickley

But then i guess at the end of the day if you dont buy the car someone else in the queue will. I think you would call it a sellers market.

Sure, but it's still one MCS less sold and one more grumpy customer to deal with. I'm like the luckiest man on earth to be dealing with a very nice MINI dealership.

Tracie · Jun 2nd, 2004, 04:59 PM

Letter was sent yesterday...not heard anything yet..but his spec was

MCS 05 build Solid Black
Chilli Pk
Leather Seats
17" R90
Sunroof
Vis Pk
Heated washers
Park Distance
Driving lights
Areo Kit
Chrome Line Interior
HK Stereo CD

Plus he would have had a set of wheels for sale that come with the chilli pk

stillthewhizz · Jun 2nd, 2004, 05:55 PM

Quote: Originally Posted by Tracie

Letter was sent yesterday...not heard anything yet..but his spec was

MCS 05 build Solid Black
Chilli Pk
Leather Seats
17" R90
Sunroof
Vis Pk
Heated washers
Park Distance
Driving lights
Areo Kit
Chrome Line Interior
HK Stereo CD

Plus he would have had a set of wheels for sale that come with the chilli pk

The dealer has made a mistake into making you father believe that the prices were unchangable. Basically he should have never promised anything he couldn't keep up.

But looking at it from the dealers point of view, there is nothing they can do about it. It's an unfortunate situation.

That's a beautiful spec car and it's a shame that your father has cancelled it for the sake of £1000.

Wobert · Jun 2nd, 2004, 07:25 PM

I had a minor price hike between ordering and delivery.........the dealer waived the extra 100 quid......whilst I know this isn't the grand hike here, the principle is the same.......pity the dealer has since shot themselves in the foot by trying to rip me off for some minor work........

Robert

dietcokeplease · Jun 2nd, 2004, 07:34 PM

I thought BMW/MINI had a policy of honouring prices on orders? Most manufacturers do have this price promise. You would expect a premium outfit to behave better - under the thin veneer of professionalism they're just as skanky as the rest of them.

Martin L · Jun 2nd, 2004, 09:09 PM

Read the small print on the order form

Some dealers may stick to the original price out of good customer service, but they're not obliged to.
When I got my first MCS there was a small price hike when I took delivery but the dealer did waive it

You must also understand their position. There's hardly any profit at all in selling a new car so if they absorb what is quite a large price hike this time it'll eat away all their gross profit... it's just not worth their while.

Spottydog · Jun 2nd, 2004, 10:32 PM

Quote: Originally Posted by Tracie

Stepdad ordered a mega spec 05 build S at beg of May.....he was assured the prices he was quoted at the time would be the prices he paid......surprise, everything has gone up and the car with the spec will be nearly £1000 more.......he's none to pleased and the dealership won't honour the prices orginally quoted, so he's cancelled as a matter of princable, letter of complaint went off last night to dealership.....watch this space for any further developments..

My BMW/MINI dealer in Australia had some fine print on my contract that said basically they could change the price to whatever they wanted, but if they did, I had the right to get out of the contract.

scooperman_uk · Jun 3rd, 2004, 06:01 AM

when i got my MCS i was just before the registration increase cost that the dealer would have to charge extra for. i picked her up in dec 03 and the price increase came in jan 04. i queried what might happen if the delivery was delayed or what would happen to customers who ordered in 03 and collected in 04. Would they have to pay the extra registration cost? I was told "no dealer would have to swallow the price increase". However any customer that bought from 04 would be told of the price increase.

so i suppose in Tracie's Stepdad's case he going to lose out by not getting his MCS. But i suppose the dealer has to make a stance on the price increase.

Tracie · Jun 3rd, 2004, 04:15 PM

Dealer rang today and offered 50/50 on extra cost on car...so its all back on now...delivery around 10th August

scooperman_uk · Jun 3rd, 2004, 04:44 PM

better than no MINI. even better would be 50% off cost...

jasonfields007 · Jun 3rd, 2004, 06:12 PM

cool! better than nothin!

dietcokeplease · Jun 3rd, 2004, 08:38 PM

Quote: Originally Posted by Martin L

You must also understand their position. There's hardly any profit at all in selling a new car so if they absorb what is quite a large price hike this time it'll eat away all their gross profit... it's just not worth their while.

Have you ever seen a poor BMW dealer? When was the last time you saw a BMW showroom closed down like mainstream dealers? In Maidstone, the county town of Kent, the Renault franchise has been closed for 2-3 years.

I'd argue that BMW/MINI dealers have larger margins than mass market dealers. OK, the extra glossy tiles and fancy showroom seats cost more.

I know of a dealer principal whose dealership receives almost £2m pa in registration bonuses..........

Jun 2nd, 2004, 06:50 AM	#1
Tracie MINI less. My Classifieds Join Date: Jan 2004 Location: Poole, Dorset.UK Local Time: 03:01 AM Posts: 2,486 Offline	Cancelled Order..Back On Order :D Stepdad ordered a mega spec 05 build S at beg of May.....he was assured the prices he was quoted at the time would be the prices he paid......surprise, everything has gone up and the car with the spec will be nearly £1000 more.......he's none to pleased and the dealership won't honour the prices orginally quoted, so he's cancelled as a matter of princable, letter of complaint went off last night to dealership.....watch this space for any further developments.. I'm being tempted back to a MINI.... Last edited by Tracie : Jun 3rd, 2004 at 04:14 PM.

Jun 2nd, 2004, 07:22 AM	#2 (permalink)
SoggyCornFlakes Awwww %%%% it! My Classifieds Join Date: Jul 2002 Location: Northampton Local Time: 03:01 AM Posts: 33,118 Offline	hmmm, not sure how this one will pan out, I think, only think though, that htey have the right to charge current prices ............ but if he was told the price quoted was what he will pay then that's a verbal contract and also binding ........ Keep us up to date Tracie Cotswolds 6, you sixy thing you, come join the fun MINI2 Charity Ball 2009 ....... Global Moderator

Jun 2nd, 2004, 07:32 AM	#3 (permalink)
Washy 1151bhp/tonne Join Date: Jul 2001 Location: Northampton Local Time: 03:01 AM Posts: 18,342 Offline	Not had this issue with a MINI, but did on a BMW. The dealer does reserve the right to re invoice/change the order price if ther is a price change before delivery. Sometimes they waive the difference, but we all know what it is like getting discounts from MINI dealers.... Black to the future....

Jun 2nd, 2004, 07:34 AM	#4 (permalink)
joebickley Its not small its Mini Join Date: Apr 2004 Location: Warwick Local Time: 03:01 AM Posts: 164 Offline	Probably in the small print somewhere that "we have the right to do whatever we like" etc etc They probably would have honoured it if dealers were allowed to offer any kind of discount on the cars but they are so inflexible. But then i guess at the end of the day if you dont buy the car someone else in the queue will. I think you would call it a sellers market. http://www.mini2.com/gallery/personal/18235/41991.jpg http://www.mini2.com/gallery/personal/18235/50072.jpg

Jun 2nd, 2004, 04:59 PM	#6 (permalink)
Tracie MINI less. My Classifieds Join Date: Jan 2004 Location: Poole, Dorset.UK Local Time: 03:01 AM Posts: 2,486 Offline	Letter was sent yesterday...not heard anything yet..but his spec was MCS 05 build Solid Black Chilli Pk Leather Seats 17" R90 Sunroof Vis Pk Heated washers Park Distance Driving lights Areo Kit Chrome Line Interior HK Stereo CD Plus he would have had a set of wheels for sale that come with the chilli pk I'm being tempted back to a MINI....

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Jun 2nd, 2004, 07:42 AM	#5 (permalink)
nuance Obligatory stoopid Finn Join Date: May 2004 Location: Vantaa, FI Local Time: 05:01 AM Posts: 97 Offline	Quote: Originally Posted by joebickley But then i guess at the end of the day if you dont buy the car someone else in the queue will. I think you would call it a sellers market. Sure, but it's still one MCS less sold and one more grumpy customer to deal with. I'm like the luckiest man on earth to be dealing with a very nice MINI dealership.

Jun 2nd, 2004, 05:55 PM	#7 (permalink)
stillthewhizz The King of Bling Join Date: May 2004 Local Time: 03:01 AM Posts: 160 Offline	Quote: Originally Posted by Tracie Letter was sent yesterday...not heard anything yet..but his spec was MCS 05 build Solid Black Chilli Pk Leather Seats 17" R90 Sunroof Vis Pk Heated washers Park Distance Driving lights Areo Kit Chrome Line Interior HK Stereo CD Plus he would have had a set of wheels for sale that come with the chilli pk The dealer has made a mistake into making you father believe that the prices were unchangable. Basically he should have never promised anything he couldn't keep up. But looking at it from the dealers point of view, there is nothing they can do about it. It's an unfortunate situation. That's a beautiful spec car and it's a shame that your father has cancelled it for the sake of £1000.

Jun 2nd, 2004, 07:25 PM	#8 (permalink)
Wobert Mr 120d Sport Join Date: Nov 2002 Location: Chester, UK Local Time: 03:01 AM Posts: 4,680 Offline	I had a minor price hike between ordering and delivery.........the dealer waived the extra 100 quid......whilst I know this isn't the grand hike here, the principle is the same.......pity the dealer has since shot themselves in the foot by trying to rip me off for some minor work........ Robert

Jun 2nd, 2004, 07:34 PM	#9 (permalink)
dietcokeplease Official MINI2 Fluffer Join Date: Jul 2001 Location: Spearmint Rhino Local Time: 02:01 AM Posts: 5,315 Offline	I thought BMW/MINI had a policy of honouring prices on orders? Most manufacturers do have this price promise. You would expect a premium outfit to behave better - under the thin veneer of professionalism they're just as skanky as the rest of them. There is just one moon and one golden sun; And a smile mean friendship to ev'ryone; Through the mountains divide, and the oceans are wide; It's a small world after all.

Jun 2nd, 2004, 09:09 PM	#10 (permalink)
Martin L MINI defector Join Date: Mar 2002 Location: Harefield Local Time: 03:01 AM Posts: 13,602 Offline	Read the small print on the order form Some dealers may stick to the original price out of good customer service, but they're not obliged to. When I got my first MCS there was a small price hike when I took delivery but the dealer did waive it You must also understand their position. There's hardly any profit at all in selling a new car so if they absorb what is quite a large price hike this time it'll eat away all their gross profit... it's just not worth their while. MINI, RX8 and MX5 - Done those............. It's now TTime Unofficial MINI2.com bean counter

Jun 2nd, 2004, 10:32 PM	#11 (permalink)
Spottydog MINI2 Regular Join Date: Apr 2004 Location: Cairns FNQ Local Time: 12:01 PM Posts: 111 Offline	Quote: Originally Posted by Tracie Stepdad ordered a mega spec 05 build S at beg of May.....he was assured the prices he was quoted at the time would be the prices he paid......surprise, everything has gone up and the car with the spec will be nearly £1000 more.......he's none to pleased and the dealership won't honour the prices orginally quoted, so he's cancelled as a matter of princable, letter of complaint went off last night to dealership.....watch this space for any further developments.. My BMW/MINI dealer in Australia had some fine print on my contract that said basically they could change the price to whatever they wanted, but if they did, I had the right to get out of the contract.

Jun 3rd, 2004, 06:01 AM	#12 (permalink)
scooperman_uk almost 59k Join Date: Sep 2003 Location: Reading / Berks / Uk Local Time: 03:01 AM Posts: 5,242 Offline	when i got my MCS i was just before the registration increase cost that the dealer would have to charge extra for. i picked her up in dec 03 and the price increase came in jan 04. i queried what might happen if the delivery was delayed or what would happen to customers who ordered in 03 and collected in 04. Would they have to pay the extra registration cost? I was told "no dealer would have to swallow the price increase". However any customer that bought from 04 would be told of the price increase. so i suppose in Tracie's Stepdad's case he going to lose out by not getting his MCS. But i suppose the dealer has to make a stance on the price increase.

Jun 3rd, 2004, 04:15 PM	#13 (permalink)
Tracie MINI less. My Classifieds Join Date: Jan 2004 Location: Poole, Dorset.UK Local Time: 03:01 AM Posts: 2,486 Offline	Dealer rang today and offered 50/50 on extra cost on car...so its all back on now...delivery around 10th August I'm being tempted back to a MINI....

Jun 3rd, 2004, 04:44 PM	#14 (permalink)
scooperman_uk almost 59k Join Date: Sep 2003 Location: Reading / Berks / Uk Local Time: 03:01 AM Posts: 5,242 Offline	better than no MINI. even better would be 50% off cost...

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Jun 3rd, 2004, 06:12 PM	#15 (permalink)
jasonfields007 MINI2 Master My Classifieds Join Date: May 2003 Location: Radlett. Herts Local Time: 03:01 AM Posts: 1,976 Offline	cool! better than nothin! '06' Cooper S Convertible - Astro Black, '04' Mazda RX8 231 - Black

Jun 3rd, 2004, 08:38 PM	#16 (permalink)
dietcokeplease Official MINI2 Fluffer Join Date: Jul 2001 Location: Spearmint Rhino Local Time: 02:01 AM Posts: 5,315 Offline	Quote: Originally Posted by Martin L You must also understand their position. There's hardly any profit at all in selling a new car so if they absorb what is quite a large price hike this time it'll eat away all their gross profit... it's just not worth their while. Have you ever seen a poor BMW dealer? When was the last time you saw a BMW showroom closed down like mainstream dealers? In Maidstone, the county town of Kent, the Renault franchise has been closed for 2-3 years. I'd argue that BMW/MINI dealers have larger margins than mass market dealers. OK, the extra glossy tiles and fancy showroom seats cost more. I know of a dealer principal whose dealership receives almost £2m pa in registration bonuses.......... There is just one moon and one golden sun; And a smile mean friendship to ev'ryone; Through the mountains divide, and the oceans are wide; It's a small world after all.

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