MINI2

burtie · Jul 16th, 2004, 06:07 PM

About a month ago I got a call from my dealer saying that my service was due in February as I was not in he left a message saying would I give them a call to book her in.

So I did. Its due in on the 20th(Tuesday) but ive only done 5800 miles and my service indictor says I have 2250ish miles left to my 1st service.

Is this normal?

scooperman_uk · Jul 16th, 2004, 06:50 PM

probably a courtesy call!

RedMini · Jul 17th, 2004, 04:04 PM

According to your profile your car is only 10 months old, so I can't imagine why they think a service is due.

I did see somewhere that you should get the oil changed after 2 years, even if the indicator says you still have some miles to do.

I've done 8725 miles, and it shows 2625 to the first oil change. It also shows 32 days to brake fluid change.

burtie · Jul 17th, 2004, 11:46 PM

Thats what confussed me Red. He defo said that my service was due in February but ive also read on here (i think) that someone turned up for their service and got sent home as their service indictor said it was not due for another 2000 miles. I do not want that to happen to me as i work nights and i dont finish work till 6am and its booked in for 8am so i dont want to be going to my dealers for 8 only to get sent home which means i will be really annoyed as i will be half alseep before i set off!

SoggyCornFlakes · Jul 18th, 2004, 06:21 AM

1st service should be 10,000 miles ( or less/more if the service indicator says so) OR 12 months.

seany · Jul 18th, 2004, 06:49 AM

Quote: Originally Posted by SoggyCornFlakes

1st service should be 10,000 miles ( or less/more if the service indicator says so) OR 12 months.

when i went to get a service, i was told i would get the free service as long as my miles was about 10,000miles. i would give them a phone back and tell them your miles and the first service is not to 10,000.

RedMini · Jul 18th, 2004, 03:57 PM

My Owners Handbook says the oil must be changed every 2 years, even if the mileage indicator says it isn't time yet.

Rob. · Jul 18th, 2004, 04:07 PM

TLC covers services that the service indicator says you need. So from about 9000 to 11000 for your first service.
It also covers your first service at 2 years if you do limited mileage. The oil and brake fluid need to be changed once they are 2 years old no matter what mileage your car stands at.

I think TLC should cover your annual service no matter what mileage you do, it doesn't

. After all we have all paid the same for it and not doing enough miles seems a pretty poor excuse to prevent someone getting their car serviced.

burtie · Jul 19th, 2004, 01:34 AM

Thanks for the replys.

I'll phone them up in the morning and see what there have to say.

jasonfields007 · Jul 19th, 2004, 09:52 AM

my dealer tells me that the TLC package will only pay out if you have a service 1000 miles either way of the car's indicator.

jason

burtie · Jul 19th, 2004, 02:40 PM

Ive just phoned them up and cancled it.

She said it some times pops up on the computer that its due so there phoned up to tell me but if its not due on the car then its not needed. well der!

Jul 16th, 2004, 06:07 PM	#1
burtie MINI_miller Join Date: Jul 2003 Local Time: 03:29 AM Posts: 19 Offline	Phone call from dealer about 1st service About a month ago I got a call from my dealer saying that my service was due in February as I was not in he left a message saying would I give them a call to book her in. So I did. Its due in on the 20th(Tuesday) but ive only done 5800 miles and my service indictor says I have 2250ish miles left to my 1st service. Is this normal?

Jul 17th, 2004, 04:04 PM	#3 (permalink)
RedMini MINI2 Senior Join Date: Nov 2001 Location: Surrey, England Local Time: 03:29 AM Posts: 679 Offline	According to your profile your car is only 10 months old, so I can't imagine why they think a service is due. I did see somewhere that you should get the oil changed after 2 years, even if the indicator says you still have some miles to do. I've done 8725 miles, and it shows 2625 to the first oil change. It also shows 32 days to brake fluid change. MCS JCW CR/CR ; MOD LY/B

Jul 18th, 2004, 06:21 AM	#5 (permalink)
SoggyCornFlakes Awwww %%%% it! My Classifieds Join Date: Jul 2002 Location: Northampton Local Time: 03:29 AM Posts: 33,019 Offline	1st service should be 10,000 miles ( or less/more if the service indicator says so) OR 12 months. Cotswolds 6, you sixy thing you, come join the fun MINI2 Charity Ball 2009 ....... Global Moderator

Jul 18th, 2004, 06:49 AM	#6 (permalink)
seany MINI2 Regular Join Date: May 2003 Location: inverness,scotland Local Time: 03:29 AM Posts: 73 Offline	Quote: Originally Posted by SoggyCornFlakes 1st service should be 10,000 miles ( or less/more if the service indicator says so) OR 12 months. when i went to get a service, i was told i would get the free service as long as my miles was about 10,000miles. i would give them a phone back and tell them your miles and the first service is not to 10,000. WWW.NEWMINISCOTLAND.CO.UK (number one in scotland)

Jul 18th, 2004, 03:57 PM	#7 (permalink)
RedMini MINI2 Senior Join Date: Nov 2001 Location: Surrey, England Local Time: 03:29 AM Posts: 679 Offline	My Owners Handbook says the oil must be changed every 2 years, even if the mileage indicator says it isn't time yet. MCS JCW CR/CR ; MOD LY/B

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Jul 16th, 2004, 06:50 PM	#2 (permalink)
scooperman_uk almost 59k Join Date: Sep 2003 Location: Reading / Berks / Uk Local Time: 03:29 AM Posts: 5,242 Offline	probably a courtesy call!

Jul 17th, 2004, 11:46 PM	#4 (permalink)
burtie MINI_miller Join Date: Jul 2003 Local Time: 03:29 AM Posts: 19 Offline	Thats what confussed me Red. He defo said that my service was due in February but ive also read on here (i think) that someone turned up for their service and got sent home as their service indictor said it was not due for another 2000 miles. I do not want that to happen to me as i work nights and i dont finish work till 6am and its booked in for 8am so i dont want to be going to my dealers for 8 only to get sent home which means i will be really annoyed as i will be half alseep before i set off!

Jul 18th, 2004, 04:07 PM	#8 (permalink)
Rob. MINI2 Master Join Date: Jun 2001 Location: Middlesbrough UK Local Time: 02:29 AM Posts: 1,774 Offline	TLC covers services that the service indicator says you need. So from about 9000 to 11000 for your first service. It also covers your first service at 2 years if you do limited mileage. The oil and brake fluid need to be changed once they are 2 years old no matter what mileage your car stands at. I think TLC should cover your annual service no matter what mileage you do, it doesn't . After all we have all paid the same for it and not doing enough miles seems a pretty poor excuse to prevent someone getting their car serviced.

Jul 19th, 2004, 01:34 AM	#9 (permalink)
burtie MINI_miller Join Date: Jul 2003 Local Time: 03:29 AM Posts: 19 Offline	Thanks for the replys. I'll phone them up in the morning and see what there have to say.

Jul 19th, 2004, 09:52 AM	#10 (permalink)
jasonfields007 MINI2 Master My Classifieds Join Date: May 2003 Location: Radlett. Herts Local Time: 03:29 AM Posts: 1,976 Offline	my dealer tells me that the TLC package will only pay out if you have a service 1000 miles either way of the car's indicator. jason '06' Cooper S Convertible - Astro Black, '04' Mazda RX8 231 - Black

Jul 19th, 2004, 02:40 PM	#11 (permalink)
burtie MINI_miller Join Date: Jul 2003 Local Time: 03:29 AM Posts: 19 Offline	Ive just phoned them up and cancled it. She said it some times pops up on the computer that its due so there phoned up to tell me but if its not due on the car then its not needed. well der!

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