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Old Sep 6th, 2004, 04:21 PM
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TLC booklet no more?

I have TLC on my new car. On my old cooper I got a booklet of vouchers to use. I have now been told this booklet isn't used anymore and it works from your number plate. Has anyone whose recently picked up a new mini been given the voucher booklet.
I don't have 100% confidence in my dealer

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Old Sep 6th, 2004, 04:28 PM
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Not sure mate!


I know when we bought the Diesel just over a year ago, they gave us a voucher book with 5 vouchers in it, but when it came back from the first service the book had been changed to on with only 3!
maybe the diesel TLC is different!
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Old Sep 6th, 2004, 04:32 PM
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Quote: Originally Posted by Rob.
I have TLC on my new car. On my old cooper I got a booklet of vouchers to use. I have now been told this booklet isn't used anymore and it works from your number plate. Has anyone whose recently picked up a new mini been given the voucher booklet.
I don't have 100% confidence in my dealer


We picked up our 05 spec Cooper S 10 days ago and that came with a TLC booklet, so I would get back onto your dealer and ask for one.!
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Old Sep 6th, 2004, 04:56 PM
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Got mine 5 days ago.
The format of the book has slightly changed, but its still got spaces for the Dealers stamp etc
MINI TLC Service Voucher Book Part Number 92 15 1 000 094

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Old Sep 6th, 2004, 07:02 PM
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Got mine on 1st Sept and I have the TLC vouchers in my hand now !
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Old Sep 6th, 2004, 07:38 PM
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Yep - I also took delivery four days ago and got a booklet - seems like something you should double check with the dealership
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Old Sep 6th, 2004, 08:17 PM
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Thanks for the replys guys.
My dealers are not the best. I've give them the benefit of the doubt in the past but more than a few times they have not told to the truth just to avoid work
I will get onto them again
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Old Sep 6th, 2004, 09:01 PM
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Quote: Originally Posted by Rob.
Thanks for the replys guys.
My dealers are not the best. I've give them the benefit of the doubt in the past but more than a few times they have not told to the truth just to avoid work
I will get onto them again

My advice is to get on to them sharpish - my car (March 04) didn't have the book. It mysteriously appeared after I checked the wallet before taking the car away.
G
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Old Sep 6th, 2004, 09:39 PM
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Mine Came with TLC booklet...
mine is 03/Demeber thou..



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Old Sep 6th, 2004, 10:27 PM
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Yeah and what if you change the Plate-Will just confuse matters.
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Old Sep 6th, 2004, 10:27 PM
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I got one for the wrong car! (Whoops!)

Sorted out by the dealer though, really weird mix up too, the car I got the TLC for was a showroom car, not even one that was on the road!

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Old Sep 7th, 2004, 06:58 AM
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i've never had a TLC booklet, although my servicing has been covered by TLC - they just check the computer record. i queried this at the time & was told i didn't need one
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Old Sep 7th, 2004, 07:04 AM
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got my 05 cooper 23rd July - with TLC booklet.
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Old Sep 7th, 2004, 07:29 AM
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Quote: Originally Posted by Rob.
Thanks for the replys guys.
My dealers are not the best. I've give them the benefit of the doubt in the past but more than a few times they have not told to the truth just to avoid work
I will get onto them again

What is it with them Rob ?.... i know i'm buying my next one from another dealer, probably Newcastle.... I know when I had my last service they insisted I took the TLC vouchers in with me.... its going in for its second service in the next two months ....
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Old Sep 7th, 2004, 08:42 AM
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It's now a different shape, but to be frank I haven't looked in it yet, so not sure if there are any vouchers or not.

I know that my first TLC booklet wasn't returned to the folder after my first service, thankfully I checked it was there before I left the dealership - then it 're-appeared' very quickly
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