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Old Aug 13th, 2007, 09:01 AM
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TLC Servicing on Cherished 50k MINI

Am I right in thinking that the TLC servicing expires at 50k miles, my Cherished MINI will soon be up to the 50kmark, should I book in for a service, although it were only done in February I think last (when I purchased it)

Si
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Old Aug 13th, 2007, 09:09 AM
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depends on whats left on the service indicator..

mines on 42k now but need my last service in 1.5k and i only had my last service in march
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Old Aug 13th, 2007, 09:11 AM
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Hi Si. TLC can expire before 50k/5yrs as it only includes a set number of services, and the car decides when it needs these. So assuming your car hasn't had all it's TLC services then you need to speak to your dealer. If the car isn't showing it's service indicator light they may refuse to service it. The way TLC is sold as 5yrs/50k really is misleading.
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Old Aug 13th, 2007, 09:13 AM
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The TLC pack last as long as the 3 vouchers last... I used all my vouchers at 33,000 miles and 3 and a bit years old... I did not realise this until the service guy tried to sell me an extra 3 years and 30,000 pack!
He explained the vouchers system covers what it covers and NOT 5 years and 50,000 in my case...
Also, you can't book the car in early as they are instructed to only service the car when the service indicator tells you it needs a service, if it still shows you have 5,000 miles left they will not touch it!!!
Great value pack but it still falls short of what its meant to provide which is a full 5 years and 50,000 miles!
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Old Aug 13th, 2007, 09:18 AM
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Quote: Originally Posted by B1ANK (original)
The TLC pack last as long as the 3 vouchers last... I used all my vouchers at 33,000 miles and 3 and a bit years old... I did not realise this until the service guy tried to sell me an extra 3 years and 30,000 pack!
He explained the vouchers system covers what it covers and NOT 5 years and 50,000 in my case...
Also, you can't book the car in early as they are instructed to only service the car when the service indicator tells you it needs a service, if it still shows you have 5,000 miles left they will not touch it!!!
Great value pack but it still falls short of what its meant to provide which is a full 5 years and 50,000 miles!

Agreed. Really should be sold as including X number of services and not 50k/5yrs. Some would argue that MINI mis-sell the TLC, and are in breach of some sort of trades descriptions act. But I'm sure they would never have got away with it for so long if they were.
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Old Aug 13th, 2007, 09:20 AM
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Quote: Originally Posted by Humph (original)
Agreed. Really should be sold as including X number of services and not 50k/5yrs. Some would argue that MINI mis-sell the TLC, and are in breach of some sort of trades descriptions act. But I'm sure they would never have got away with it for so long if they were.

its in the small print but like you say...


they do highlight the fact that its 5yrs or 50k
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Old Aug 13th, 2007, 10:17 AM
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Thanks for the replies, it's showing as 7k to go until me needing my service, guess i'm not driving the car hard enough for it to tick down quicker!
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Old Aug 13th, 2007, 10:45 AM
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Quote: Originally Posted by ALD0 (original)
Thanks for the replies, it's showing as 7k to go until me needing my service, guess i'm not driving the car hard enough for it to tick down quicker!

the cotswolds this weekend will soon get rid of a few
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Old Aug 13th, 2007, 10:48 AM
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Quote: Originally Posted by Jonmorgan (original)
the cotswolds this weekend will soon get rid of a few

Ayeee

Looking forward to that
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Old Aug 14th, 2007, 09:17 AM
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Also, bear in mind that the 50k service (Inspection II) is NOT covered by TLC.

As part of TLC you get:

10k 1st oil service
25k Inspection 1
35k 2nd oil service
Brake fluid change at 2 years old.
(bear in mind the above mileages will vary car-to-car)

If you're nearing 50k miles, it's likely that the TLC vouchers will have all been used up, and you'll need to plump for TLC XL.
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Old Aug 14th, 2007, 12:08 PM
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Okies, will do some research on TLC XL then as I know it's had its brake fluid change and obviously 35k miles

Si
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Old Aug 14th, 2007, 05:40 PM
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It's the 40k Oil Change that is needed, 7k to go on the indicator, I don't reckon they will cover it but I will give it a good shot!
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Old Aug 14th, 2007, 05:46 PM
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You can book your car in early for a service with TLC.

You have to have a valid reason such as "I am driving to Italy and expect to do a large amount of milage"

Your dealer will e-mail Mini who will then authorise the service, this is exactly what I did as my indicator had a few thousand to go but I wanted my service done earlier.

Just lie.
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Old Aug 16th, 2007, 07:59 AM
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Quote: Originally Posted by Wurzel (original)
You can book your car in early for a service with TLC.

You have to have a valid reason such as "I am driving to Italy and expect to do a large amount of milage"

Your dealer will e-mail Mini who will then authorise the service, this is exactly what I did as my indicator had a few thousand to go but I wanted my service done earlier.

Just lie.

This could happen though. Last year a mate and I did a road trip to Portugal in my mates VW Bora TDi, and his 'service now' light came on when we were about 1,500 miles from his local VW dealer!
7k though, now that would be an epic road trip!
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Old Aug 16th, 2007, 08:15 AM
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oh well.. 1k to go and my car is only 3.5yrs old looks like i'll be servicing it myself...
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