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Old Apr 23rd, 2008, 05:13 PM   #401
supa-dupa-cooper
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They are doing something Ollie

Ive had a long chat this afternoon with the Workshop Controller who is directly involved with my car. He explained the reason they have had it so long and still need it is because BMW Technical are now involved there is constantly info going between them and that SC have to wait till they reply, so they can carry out what ever necessary (which is why sometimes it will be in the carpark). When I was on the phone to him they had started the next set of test which apparently include the Clutch Sensor and the bit where the key goes in.

Also spoken to the guy at Customer Services who is in contact with the Service Manager. He basically said they are taking it very seriously as it is potentially a safety issue, and they need to do these tests. He said if SC cannot provide a car then they will get involved and sort one for me.

The upshot is that I still might not (its unlikely by what they are saying) get Puzzle back tomorrow, but like I said to him, i'd rather they kept it till either its fixed or they can suggest no more. I think the Clubman is going to have to go back tomorrow (will find out in the morning) but I have been promised by, Sales, Service and Customer Services that I will not be without a car while mine is off road. I may not get another MINI, I might get a BMW, but as long as ive got a car to get about im not fussed.

We shall see what happens tomorrow with the next set of calls I (hopefully) receive....
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Old Apr 23rd, 2008, 05:45 PM   #402 (permalink)
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Good to see they are sorting something out.

(I also loved your S grille - Only saw it in the rear view mirror, but it looks wicked!!)

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Old Apr 23rd, 2008, 06:02 PM   #403 (permalink)
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Quote: Originally Posted by mister.t (original)
Good to see they are sorting something out.

(I also loved your S grille - Only saw it in the rear view mirror, but it looks wicked!!)

Oh yea, the last time you saw it the Chrome grille was on it, the Aero Grille ties in better with the car I think
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Old Apr 23rd, 2008, 06:34 PM   #404 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
Oh yea, the last time you saw it the Chrome grille was on it, the Aero Grille ties in better with the car I think

I can just see MINI offering the JCW Grille conversion as a dealer-fit option.

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Old Apr 23rd, 2008, 06:46 PM   #405 (permalink)
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Quote: Originally Posted by airbusA346 (original)
I can just see MINI offering the JCW Grille conversion as a dealer-fit option.

I doubt it
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Old Apr 23rd, 2008, 06:54 PM   #406 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
They are doing something Ollie

Ive had a long chat this afternoon with the Workshop Controller who is directly involved with my car. He explained the reason they have had it so long and still need it is because BMW Technical are now involved there is constantly info going between them and that SC have to wait till they reply, so they can carry out what ever necessary (which is why sometimes it will be in the carpark). When I was on the phone to him they had started the next set of test which apparently include the Clutch Sensor and the bit where the key goes in.

Also spoken to the guy at Customer Services who is in contact with the Service Manager. He basically said they are taking it very seriously as it is potentially a safety issue, and they need to do these tests. He said if SC cannot provide a car then they will get involved and sort one for me.

The upshot is that I still might not (its unlikely by what they are saying) get Puzzle back tomorrow, but like I said to him, i'd rather they kept it till either its fixed or they can suggest no more. I think the Clubman is going to have to go back tomorrow (will find out in the morning) but I have been promised by, Sales, Service and Customer Services that I will not be without a car while mine is off road. I may not get another MINI, I might get a BMW, but as long as ive got a car to get about im not fussed.

We shall see what happens tomorrow with the next set of calls I (hopefully) receive....


Good to see that they are taking it seriously , Lets hope they get it sorted .

Whats your next move if they dont sort it ?? Or havent you thought about that yet??

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Old Apr 23rd, 2008, 06:56 PM   #407 (permalink)
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Quote: Originally Posted by big-kev (original)
Good to see that they are taking it seriously , Lets hope they get it sorted .

Whats your next move if they dont sort it ?? Or havent you thought about that yet??

Until I know what is happening I cant really think about what will happen next.
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Old Apr 23rd, 2008, 07:09 PM   #408 (permalink)
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I know its taking you off topic Jo (and i apologise for doing it) but have you seen the new Insignia down at your place yet or is it to early...it looks very nice , a welcome change from the Vectra!

I promise i wont talk Vauxhall again on here!!

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Old Apr 23rd, 2008, 07:12 PM   #409 (permalink)
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Quote: Originally Posted by big-kev (original)
I know its taking you off topic Jo (and i apologise for doing it) but have you seen the new Insignia down at your place yet or is it to early...it looks very nice , a welcome change from the Vectra!

I promise i wont talk Vauxhall again on here!!

We were shown one back in Feb Its ok I guess, nicer than the current Vectra, but has 'bmw' written all over it in styling terms

Now thats enough about Vauxhalls
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Old Apr 23rd, 2008, 07:15 PM   #410 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
We were shown one back in Feb Its ok I guess, nicer than the current Vectra, but has 'bmw' written all over it in styling terms

Now thats enough about Vauxhalls

I think it looks more like a Merc to be honest but BMW or Merc classic lines cant be a bad thing ....can it??



Anyway ...i do really hope puzzle is sorted for you this week because its about time you had the car trouble free so you can actually enjoy owning it!!

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Old Apr 23rd, 2008, 07:33 PM   #411 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
Oh yea, the last time you saw it the Chrome grille was on it, the Aero Grille ties in better with the car I think

I saw it totally std bar the roof ans side skirts

I totally agree - Looks much smarter for sure

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Old Apr 24th, 2008, 05:01 PM   #412 (permalink)
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PMSL had to laugh today while on the phone to the guy helping with the work on my car

He said 'we all want to know whats going on with the wildlife on your dashboard, and do they have names'

Theres Shaun Sheep, Quack Quack Jo, and JoJo the monkey He laughed and said he'd let them all know He also asked if i'd named the car and I said its called 'puzzle' for obvious reasons Made me smile
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Old Apr 24th, 2008, 05:16 PM   #413 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
PMSL had to laugh today while on the phone to the guy helping with the work on my car

He said 'we all want to know whats going on with the wildlife on your dashboard, and do they have names'

Theres Shaun Sheep, Quack Quack Jo, and JoJo the monkey He laughed and said he'd let them all know He also asked if i'd named the car and I said its called 'puzzle' for obvious reasons Made me smile

LMAO @ Wildlife.

Puzzle is a zoo

I've only seen a pic of JoJo the monkey (next to your rev counter) where are the others?

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Old Apr 24th, 2008, 05:19 PM   #414 (permalink)
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Old Apr 24th, 2008, 05:22 PM   #415 (permalink)
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Hush it Ian

Tom :- Shaun + QQJo are in the centre console storage tray
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Old Apr 24th, 2008, 05:35 PM   #416 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
Hush it Ian

Tom :- Shaun + QQJo are in the centre console storage tray

*Goes onto Facebook to see if he can find a photo, but can't*

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Old Apr 24th, 2008, 05:36 PM   #417 (permalink)
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Im actually excited that I might be getting Puzz back tomorrow
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Old Apr 24th, 2008, 05:47 PM   #418 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
Im actually excited that I might be getting Puzz back tomorrow

I bet you are Jo!! Hopefully the car will stay with you, problem free for many more miles!!

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Old Apr 24th, 2008, 06:48 PM   #419 (permalink)
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Quote: Originally Posted by supa-dupa-cooper (original)
Hush it Ian

Tom :- Shaun + QQJo are in the centre console storage tray

what

you're bit like a Pepperami ain't ya Jo
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Old Apr 25th, 2008, 11:15 AM   #420 (permalink)
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