[mister.t]

Good to hear Jo

Enjoy

[S33BBY]

Glad to hear it's sorted (touch wood).

[supa-dupa-cooper]

Spoken with Anthony @ Customer Services today, they are going to be giving me £200 as compensation for all the hassle and issues ive had over the last 8 weeks. Its going to be set up as a credit at the dealership and ive to go through the Service Manager when I want to spend it on accessories of merchandise or whatever Not a bad result I felt, especially after the 2 conversations I had this morning, one with customer services and one with the dealership, and the end result was that I could send a letter stating that im not happy and everything thats happened but that I probably wouldnt get anywhere as the issues have been rectified!

Alls well that ends well - well hopefully!! *crosses fingers quickly*

[MiniOneSam]

Quote: Originally Posted by supa-dupa-cooper (original)

*crosses fingers quickly*

Touch wood too Jo, quick!! Hope you and Puzzle have a trouble free life now

[mister.t]

Quote: Originally Posted by supa-dupa-cooper (original)

Spoken with Anthony @ Customer Services today, they are going to be giving me £200 as compensation for all the hassle and issues ive had over the last 8 weeks. Its going to be set up as a credit at the dealership and ive to go through the Service Manager when I want to spend it on accessories of merchandise or whatever Not a bad result I felt, especially after the 2 conversations I had this morning, one with customer services and one with the dealership, and the end result was that I could send a letter stating that im not happy and everything thats happened but that I probably wouldnt get anywhere as the issues have been rectified!

Alls well that ends well - well hopefully!! *crosses fingers quickly*

Congratulations Jo

Any ideas what your gonna buy with the money? Or is it too early to tell

Best of luck to Puzzle and yourself on many happy, trouble free MINI miles together

[airbusA346]

Quote: Originally Posted by supa-dupa-cooper (original)

Spoken with Anthony @ Customer Services today, they are going to be giving me £200 as compensation for all the hassle and issues ive had over the last 8 weeks. Its going to be set up as a credit at the dealership and ive to go through the Service Manager when I want to spend it on accessories of merchandise or whatever Not a bad result I felt, especially after the 2 conversations I had this morning, one with customer services and one with the dealership, and the end result was that I could send a letter stating that im not happy and everything thats happened but that I probably wouldnt get anywhere as the issues have been rectified!

Alls well that ends well - well hopefully!! *crosses fingers quickly*

That £200 wouldn't go very far.

[wiggis]

Quote: Originally Posted by supa-dupa-cooper (original)

Spoken with Anthony @ Customer Services today, they are going to be giving me £200 as compensation for all the hassle and issues ive had over the last 8 weeks. Its going to be set up as a credit at the dealership and ive to go through the Service Manager when I want to spend it on accessories of merchandise or whatever Not a bad result I felt, especially after the 2 conversations I had this morning, one with customer services and one with the dealership, and the end result was that I could send a letter stating that im not happy and everything thats happened but that I probably wouldnt get anywhere as the issues have been rectified!

Alls well that ends well - well hopefully!! *crosses fingers quickly*

It's a cracking looking car. And so much the better for running on Diesel - very good choice Sorry you had problems with it , but it looks like all is OK now

[sav112]

Glad the cars better….about time!
I’d still send the letter that’s a given. You may not expect anything but if it points out any failure they can rectify for the future, plus it always make you feel better firing off a letter when to be frank it has ****ed you right off….just be nice about it but to the point you were not happy..

[supa-dupa-cooper]

I think i'll leave it now to be honest. I dont want to go upsetting anybody in the process of a letter, not when Ive already been offered and accepted the compensation. It looks like the wording of my original email and conversations with them was enough, and i'd rather not push anybody any further, as I may need help in the future, from both customer services and the dealership.

I have to say though, throughout the whole thing (all bar a couple of confusing calls) the guys at the dealership have been great, as were customer services.

Now ive just got to learn to trust the car again and not panic everytime the stop/start kicks in!!

[Hyper Active]

Quote: Originally Posted by supa-dupa-cooper (original)

Spoken with Anthony @ Customer Services today, they are going to be giving me £200 as compensation for all the hassle and issues ive had over the last 8 weeks. Its going to be set up as a credit at the dealership and ive to go through the Service Manager when I want to spend it on accessories of merchandise or whatever Not a bad result I felt, especially after the 2 conversations I had this morning, one with customer services and one with the dealership, and the end result was that I could send a letter stating that im not happy and everything thats happened but that I probably wouldnt get anywhere as the issues have been rectified!

Alls well that ends well - well hopefully!! *crosses fingers quickly*

Fingers crossed your woes are at an end Jo .

So what have you spent the compensation on then .

[supa-dupa-cooper]

Puzzle is a murderer

[The Red Baron]

Quote: Originally Posted by supa-dupa-cooper (original)

Puzzle is a murderer

Easter is cancelled next year!

[KillerByte]

Quote: Originally Posted by supa-dupa-cooper (original)

Puzzle is a murderer

You were only joking about calling it Damien weren't you?

Damien - The AntiMINI.

[supa-dupa-cooper]

Quote: Originally Posted by chrisandjax (original)

Easter is cancelled next year!

I didnt mean it the stupid thing ran infront of me then stopped and looked at me was only a baby as well

[airbusA346]

So you have ran over a rabbit.

Must have been that thread in Banter.

[David King]

Quote: Originally Posted by chrisandjax (original)

Easter is cancelled next year!

I think he might need some Nurofen after that...

[supa-dupa-cooper]

Quote: Originally Posted by David King (original)

I think he might need some Nurofen after that...

Did you happen to see the one I killed

Did you see the poxy black cat as well, who very nearly lost all but 1 of his 9 lives as we went past

[David King]

Thats nothing, you didnt see the horse going crazy near Jons car!

[supa-dupa-cooper]

Quote: Originally Posted by David King (original)

Thats nothing, you didnt see the horse going crazy near Jons car!

OMG really?!

[neilobe]

Think someone was looking for you..

Only joking, Just think you did it a favour as it problary had mixomytosis... prob not right spelling, i saw its head come off...