[den123]

yes after all the things wrong with the one i have after 14 months they are changing it for free THATS WHAT I CALL CUSTOMER SERVICE WELL DONE BMW

[Frissen]

you can only imagine my surprise to find out MINI had a 10% discount on all models only 3 working days after I paid cash for mine at full price. So far no answer from BMW Mexico or my dealer on a refund. My dealer claims they did not know about such policy beforehand, nonetheless my car arrived with others where the discount was applied. Giving the benefit of a doubt to my dealer I would like to get an answer from the omnipotent person who with a click of a mouse can discount all MINIs in stock and incoming 10%. I don't understand how BMW Mexico expects any loyalty from their customers, with such policy the second hand market was completely destroyed, not even they (BMW) take their own cars for trade in. Imagie that besides regular depreciation now you have to eat that extra 10%. My car went from 23,480 to 21,500 in a matter of days new, I ate 2 grand instantly plus regular depreciation. What a great deal don't you think. My next car is a Mercedes Benz for sure.

[R1]

Quote:

Originally posted by den123
yes after all the things wrong with the one i have after 14 months they are changing it for free THATS WHAT I CALL CUSTOMER SERVICE WELL DONE BMW

Well done!! I got a free one as well last year!