Bluetooth won't activate on Media Pack
I just collected my Cooper S Coupe recently that has the fancy media pack installed with sat nav, bluetooth etc in the central dash, but I'm having real problems with bluetooth.
This is before you get even to the discovery stage of any device- if I go to telephone -> bluetooth it just sits there with "Please wait" which I believe is the screen prior to selecting an already paired device or adding a new device. I've left it for well over 5 minutes and it doesn't get any further. Also if I go to options, I see that bluetooth is unticked, but it won't allow me to tick it with the joystick. The bluetooth info selection below will also not give me any information.
I've booked this into the garage already and they're being very good about the whole thing but just thought I would ask on here to see if anyone has had a similar experience or if I'm doing something profoundly stupid.