There has been contact from the BBC advising MINI that they are planning to do
an article on their Watchdog programme regarding MINI products on Monday evening. This story is in relation to the failure of power steering pumps on
MINI's produced 2001 and 2007.
Below is the statement that will be issued by MINI UK.
"MINI UK strives to provide the best possible service to its customers and is
concerned when they are not satisfied with their cars. We can appreciate that
individual issues such as these MINI owners experienced can be disturbing, but
we have thoroughly investigated the cases of each customer, and worked hard to
eradicate the issues described. As with all modern cars, power steering systems
are an added support function that makes steering easier, especially at slow
speeds, when parking for example. They are not an essential component of
steering systems and cars can be driven perfectly safely without power steering
assistance. All new MINIs on sale today also feature new power steering
mechanisms completely unaffected by these issues.
However, MINI UK takes such incidents very seriously and has worked closely with
the independent regulatory bodies who have liaised with us on the most
appropriate route to take with this issue. Furthermore, we would advise that if
any owner of a petrol-engine MINI produced between 2001-07 has experienced a
similar situation, they should contact their dealer or a dedicated MINI UK
Customer Service line on 0870 5050 132.
Please do not print this email unless you really need to. Thank you."
Just to make anyone aware. Hope this has been of help to someone out there