|Topic Review (Newest First)|
|Nov 22nd, 2015 08:47 AM|
|Green Turtle||I had my electric power steering unit on my 2003 mini cooper get so hot the cabling coming from it caught fire. Luckily it was replaced under insurance and I put it out before anything else caught fire too.|
|Nov 19th, 2015 02:13 PM|
Hi There |
Hopefully I am after some desperate advice, after driving the other night to a small village 3 miles away The power steering failed on my Wifes 2005 Cooper s Cab, then after contacting Mini North Oxford, ( who are the most un-helpful garage I have ever been to) Having worked in the Motor Trade for many years, i was told under a gesture of good will the pump can be claimed for, we after calling the Garage, and arranging to Drive the car over as the Breakdown service would not take as Officially the car was drivable!!!!!! ( be very careful when doing this!!! as the answer below is from North Oxford Mini) on the way over not only was the pump working off and on, but I then lost the Speedo, the ABS, the airbags, came on, the Fuel gauge went the rev counter so forth and So on, then having waited for nearly and hour to be seen, not a major prob!!!
notes where exchanged and re-iterated that the pump failed first????? having now had the call, firstly they had agreed that the pump and the alternator would be changed under Good will, Ye Hah, the next day I git a phone call saying mini are now revoking the claim as they felt after further diagnosis they felt the Alternator is the problem, as its only giving out 11amps Now when I asked the question ? to their technical guys they have confirmed that both parts have failed, and both require to be changed, now hears the bit THEY ARE NOT GOING TO COVER AS THET FEL IT WAS THE FAULT OF THE ALTERNATOR AS I HAD DRIVEN THE MINI TO THE GARAGE< AND THAT THE FAULT WAS MINE FOR DRIVING IT !!!!!!!!!!!!!, I have asked during the diagnostic, surely if the faults was found ? how could it determined that which failed first ???? is it the Chicken or the Egg so to speak, To me being a Qualified Motorcycle Technician, and knowing my way around engine's when questioned they have now stated it can't be determined which was first but they are still not going to cover??? so £1500.00 to change an Alternator and a steering pump on a car which is worth £6000.00 but if I pay, the garage and get an engineers report and find the parts are at fault, then I can go to small claims and fight for my Money back.
|Oct 30th, 2015 11:35 PM|
I have issues with pump. Sometimes i loose powersteering and sometimes it wont turn on at first time and now it got worse. It wont turn off. I was late to work so i took my grandmother car to go to work and it didnt stop until battery gone. Ive seen tutorial to change pump and i have friends who are good in mechanic so wont be difficult to change it. My question is: if i buy the pump and replace it will all this problems gone? Is there anything else besides charge battery and change the CHF oil that need to be done? |
Thanks in advance
|Oct 14th, 2015 04:31 PM|
Has anyone managed to get a pump from them but fit it themselves? |
If mine ever goes I don't want their monkeys working on my car.
|Oct 14th, 2015 01:21 PM|
Just wanted to thank this forum and particulary this thread. My Power steering pump started working intermittantly last thursday and so after reading this thread I thought I'd chance my arm and speak to Mini UK, bearing in mind my Cooper S is an 04 with 106k. They said take it to a Mini Centre and let them diagnose it. |
To my surprise, they agreed to pay for the pump, but not the fitting and diagnosis. So I picked the car up last night and its back to normal and still a treat to drive :-)
|Oct 13th, 2015 05:24 PM|
Bought my 2003 MCS with 68k miles this weekend, power steering went on the way to work yesterday. Took it to Benham Woverhampton this morning after having emailed an Aftersales rep.
Had a phone call today saying they'll pay 100% parts but no labour stating the low mileage was the reason for the "goodwill gesture"
I think it's a case of being lucky with this.
Ended up paying £170 for labour and diagnostics.
Quite happy really and they did a full health check while it was in the shop.
|Aug 27th, 2015 12:24 AM|
Originally Posted by SeanC View Post
1. I'll save £2.50
2. My dealership can't even wash cars without damaging them
|Aug 26th, 2015 11:57 PM|
Originally Posted by SeanC View Post
|Aug 25th, 2015 07:13 PM|
|SeanC||I'm not defending MINI or any main dealers but £202.50 is a good price. I'd happily pay that to have mine done. The cheapest I can do mine for is £200 and me having to do the labour.|
|Aug 25th, 2015 04:19 PM|
I understand you're disillusioned but MINI UK are only doing what they can get away with under our (UK) consumer laws, much the same as any other manufacturer. USA/Canada have much stricter regs (not always for the better) and you'll see many recalls there that over here are not even acknowledged as a problem. |
It's not just MINI. Many years ago I had a Volvo V70 with a well documented throttle body failure. Product recall and replacement FOC for the septics, nothing here. First quote I had was in excess of £700. I know of similar stories for other manufacturers.
Look on the bright side, £200 for a new PAS pump, fitted by a main dealer with a diagnostic thrown in, is not all that bad. If nothing else you'll have peace of mind for a little while.
Alternatively, lobby your MP to get consumer laws in line with the colonies and see where that leads. Personally, I know which I'd prefer.
|Aug 25th, 2015 02:42 PM|
|sammy21||Disillusioned from Devon! My power steering pump failed without any warning on 19th August 2015. Having read the threads on this site, I managed to "limp" the car (a 55 plate Cooper with 57, 000 miles & hence 9 yrs old) to my local BMW/Mini dealership with the expectation (as received by other members)of free "goodwill" replacement of the pump and possibly having to make the payment of the "diagnostic fee".Not so...Was presented with a bill for £202.50 for diagnostic and "fitting" the pump.It does seem rather ludicrous that Mini UK acknowledge the fault, give you a replacement.. but you are expected to pay for its fitting! Dealership wouldn,t budge ..seems that not ALL dealerships follow the same criteria. Had Mini UK conducted a recall of all potentially affected Mini,s as they have throughout all of USA(May 2013) and Canada(Jan 2012) then I would,t be having my say here!|
|May 21st, 2015 02:08 PM|
|May 12th, 2015 12:03 AM|
I've just bought a 2006 Mini Cooper with 23000 miles on the clock and to my horror have now learnt about this possible steering box failure. |
I saw this elsewhere Of effected cars
175,000 Mini One, Mini Cooper and Cooper S cars sold between 2001 and 2005
9,000 convertibles and
32,000 Mini Hatch cars sold in 2006 and,
800 Mini Convertibles sold in 2007.
My question is, will my Cooper be effected??
|May 11th, 2015 10:29 PM|
|JCWMini05||How did you get on.. please let me know...|
|May 11th, 2015 10:26 PM|
Miss Miniii, |
Please right back with any update as so much useful detail has been included in this thread it would be great to have another good news story.
I have copied and pasted part of a thread here that should be considered by others with similar issue it appears to have helped this subscriber...
"I suffered the same thing for a week or two, steering would suddenly feel heavier than normal, and yes parking was like driving a 1930's truck. Shortly after that I had a complete failure on a roundabout and shook up the other drivers as well as myself. Car was taken to Mini UK, they told me £650 to repair...........and I politely told them they were picking up the bill due to the 'KNOWN' failure and good will package, put in place, because of the design fault issues that have been going around for ever!!!"
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