MCS Engine noise when cold

[sheri3466]

Hi Again, everyone, I took a video of my car for evidence. It's going in Tuesday for the tensioner thing. The lass who phoned me to book the car in said the engineer was horrified by the noise of my car. Wish me luck. By the way, Steven Knowles has already seen my car for 'uneven hinges' which had to be replaced and the tailgate re-aligned - he was in Scotland in May. craigd, I'm in Scotland too - could you keep us posted and tell us all what happens? I've had about 16 cars, I love driving - and this is the worst experience I have had buying a car.

[specky 1]

Just aquick update on mine. It went into Almondbury BMW on Tuesday night to be there Wednesday morning (cold) for BMW technobod to listen to. He diagnosed straight away that the car needs tensioner, chain and other stuff !!!. They have so far fitted new tensioner and have tried it from cold this morning and reported back to me that all is ok. They still have the car as they are awaiting a NEW alternator and belt tomorrow. So should get it back sometime in the afternoon.
Again, i'll keep you posted on results over the weekend.
SPECKSTER.

[sheri3466]

Just an aside for all us on this forum. I e-mailed the Mini Garage I use to look at this forum, since I regard it as evidence relating to my fault.
Would you all take a look at the (borderline nasty) reply I got? I have since sent an equally curt reply, stating that I have taken a video of my own car, I've attached it to a USB pen drive and it will be put on my keyring when they take the car in next Tuesday for them to look at. How bad is it that this forum is not recognised by BMW? This forum has given me support to know I'm not complaining about something irrelevant. They are disregarding us, let's all make sure they don't get away with it!!!

[]Fairbairn (Giffnock) - Service Manager
[Gail Sheridan
Thursday, September 06, 2007 8:22 AM
RE: May I ask a wee favour of you?



Good Morning Gail
In my position as service manager and Tom Church workshop manager, we will and cannot become involved
in reading non BMW website information as this information is non technical ,correct information
Thank you BR Kind Regards

[craigd]

Quote: Originally Posted by sheri3466 (original)

Hi Again, everyone, I took a video of my car for evidence. It's going in Tuesday for the tensioner thing. The lass who phoned me to book the car in said the engineer was horrified by the noise of my car. Wish me luck. By the way, Steven Knowles has already seen my car for 'uneven hinges' which had to be replaced and the tailgate re-aligned - he was in Scotland in May. craigd, I'm in Scotland too - could you keep us posted and tell us all what happens? I've had about 16 cars, I love driving - and this is the worst experience I have had buying a car.

Hi Sheri, will keep you updated.

My car is going in on the 17th to get the blinds and armrest replaced, the car will be in for 2 days, so hope Mr Knowles can make it up then to see the car, or that will be another trip to the garage..

I am not surprised by the response from your dealer, they think we are all thick and no nothing about cars..

[sheri3466]

Craig, when you say blinds, do you mean that annoying thing where the sunroof blind opens while you are driving? I was told there was nothing you could do about that. I moaned about a horrible squeak from the armrest, and they 'fixed' that - I don't know if it was replaced or not. Can I be cheeky and ask which dealership you are using? I had a good relationship with my dealership with my previous Cooper S, so I'm really disappointed. Are you expected to deal with that horrid noise until the 17th?

[craigd]

Yeah Sheri, my blinds move on their own. That is the fault. They are replacing my blinds. The armrest is a problem with the lid not fitting right and that is being replaced. I am using Menzies in Stirling (purely for convenience, certainly not for their service )

Hope to have the problems sorted after the 17th, then just waiting on the illusive Mr Knowles...

[AndyP]

Quote: Originally Posted by sheri3466 (original)

Craig, when you say blinds, do you mean that annoying thing where the sunroof blind opens while you are driving? I was told there was nothing you could do about that. I moaned about a horrible squeak from the armrest, and they 'fixed' that - I don't know if it was replaced or not. Can I be cheeky and ask which dealership you are using? I had a good relationship with my dealership with my previous Cooper S, so I'm really disappointed. Are you expected to deal with that horrid noise until the 17th?

Sheri, we had the exact same problem with our sunroof blinds; when you accelerate the front one drops back and when you brake the back one slides forward. We had the front blind replaced by Eastern MINI in Edinburgh. They were supposed to do the rear one too, but for whatever reason they only did the front one. And that took THREE trips to get it done, so lost confidence in them to fix the rear one.

I'd suggest you get back to your dealer about replacing these blinds, because a replacement does seem to work. Knowing Craig's luck with his car though, he'll get it back and they will be as bad as ever.

A.

[sheri3466]

Thanks, guys. Craig, as you can see, I'm using Fairbairns in Giffnock. The staff have been supportive up to now, as they did not sell me the car, but even the dealerships must be getting cheesed off with all these faults. I'm only going to keep the car as long as necessary until I can afford a replacement vehicle - so now I'm going to pick your brains. What car would us Mini lovers get if it wasn't a Mini (without breaking the proverbial bank)? I loved my previous Mini & swore this was the car for me - sporty, quirky but with a quality (?) build. Is there anything out there that can compete but without all the problems???? I have to exclude VW, as they messed me around previously with a VW Polo GTI - they replaced 2 wheels then 3 more due to a fault (the top-of-the-range split rim BBS alloys were corroding!) and refused to give me a different wheel type. I loved the old Rav 4 (never kerbed and it was like driving a huge toy truck!), but hate the boring look of the new one. Suggestions on a postcard!!!!:-)

[specky 1]

Off to pick car up this morning, but have been in touch wi stealer and they said that on Thursday morning the car made the noise again from cold !!!!! NOT WHAT THEY TOLD ME FIRST TIME. These people are really doing my swede in now. Told them that if car makes noise over the weekend, they will have back on Monday morning and i want my money back. Had car 40 days and they've had it in workshop for 10 of those 40 !!!!! . RUBBISH.


BMW.... GET A GRIP OF YOURELVES AND YOUR PRODUCT!!!!!!!!!!!!!!


PS..... this could be the shortest time i've ever owned a car for, and if it goes back it will be the first tim in 25 years i wont have owned a car !!!!!!

[JG.26]

Quote: Originally Posted by specky 1 (original)

Off to pick car up this morning, but have been in touch wi stealer and they said that on Thursday morning the car made the noise again from cold !!!!! NOT WHAT THEY TOLD ME FIRST TIME. These people are really doing my swede in now. Told them that if car makes noise over the weekend, they will have back on Monday morning and i want my money back. Had car 40 days and they've had it in workshop for 10 of those 40 !!!!! . RUBBISH.


BMW.... GET A GRIP OF YOURELVES AND YOUR PRODUCT!!!!!!!!!!!!!!


PS..... this could be the shortest time i've ever owned a car for, and if it goes back it will be the first tim in 25 years i wont have owned a car !!!!!!

To be honest I would be inclined to reject the car out of hand and ask for a replacement. The more you allow BMW to mess around with it I feel the less your likely to get a replacement car.

I've just rejected my 207 CC due to engine and paintwork issues and refused any rectification work. Wrote a letter to both Peugeot and the dealer with photo's and rejected the car. Thankfully they are replacing it and have upspecced to the THP engine. I'm just hoping the problems peeps are experiencing with their MCS's don't apply the 207's Engine, I think they are basically the same powerplant.

[CC07ERS]

the more people who kick up a stink about the diesel noise ,the more chance they will get the finger out& find out what the problem is .

[specky 1]

Car gone BACK in this morning!!!! Stinking of petrol and still soundin like a Massey Fergy! Apparently it failed to go back in for a petrol pump recall ! Off away on business so left it wi em ! for a few weeks. If they dont fix TOTALLY this time i get mi money back. If they fix it , we have come to an agreement that they will fit me the new WORKS engine kit for cost only for all my troubles. Watch this space....... AGAIN

[sheri3466]

It's funny you should mention the petrol smell, my husband has been telling me for ages he can smell petrol in the cab. Anyone else had this?
Mine in tomorrow, I don't honestly think crossing my fingers will work.
When should we all officially put our names, cars and problems together and contact BMW en masse? If anyone else wants to pool complaints, I think it's about time we did.

[Den W]

I think that would give BMW the kick up the backside they obviously need! The petrol smell could be that you need a new fuel pump another common failure

[specky 1]

I'm up for it. Should we start a new thread / post doofer? I'm in Malaysia but can still add mi name.