New Mini delivered with Primer Showing

[muppet01]

I hope to get a better picture soon although this car did not go via the dealership but came straight from the Oxford Plant, the estimator thinks that it occured when film (grease) got onto the inner door or they were fitting the door seal when car had not dried (unlikely), they are going to look at the depth as well to confirm it is localised to that strip.

[wiggis]

Quote: Originally Posted by muppet01 (original)

I hope to get a better picture soon although this car did not go via the dealership but came straight from the Oxford Plant, the estimator thinks that it occured when film (grease) got onto the inner door or they were fitting the door seal when car had not dried (unlikely), they are going to look at the depth as well to confirm it is localised to that strip.

Best case - limited damage caused by clumsy fitting of the seal (or door) while the paint was not fully hard. Worse case - partial respray at the factory during quality assurance procedure (i.e. car was snagged for some reason and partially repainted).

In the best case, a little 1000 grit wet and dry paper and some paint, and it'll be as good as new - any decent bodyshop could sort that out in a couple hours - it's almost DIY (if it weren't a new car). In the worse case, if the paintwork is more extensively damaged, it'll never be quite 100% right (even though red is an easy colour to match), and as I wrote, I would seriously go through the steps of rejecting the car, or at the very least getting some cash back on the basis of it being imperfect on delivery.

You really must find out exactly what has happened ... and then take it from there.

[muppet01]

Thanks for the advice, as you say I need to establish what I am dealing with, on the upside the rest of the car appears to be spot on, intresting reading thread on the rejection after failure to fix faults, I will hedge my bets. Upside my dealer Park Lane are supportive and Barrons are indpendent so I should get a objective view on the cause. I expect downstream some gesture of goodwill. As you say this is faulty merchandise, but firm and polite is the way ahead, and two reports which I have copies of have been sent to Oxford so I have the paperwork to support any issues down stream. Lets hope it is the former becuase the car is a dream to drive.