Chewbacca clutch being charged 2000 - MINI Cooper Forum
Go Back   MINI Cooper Forum > MINI Technical Forums > MINI Faults & Fixes > Second Generation Faults & Fixes


Second Generation Faults & Fixes MINI faults and fixes Late 2006 - Present

Mini2.com is the premier Mini Cooper Forum on the internet. Registered Users do not see the above ads.
Reply
Similar Threads
Thread Thread Starter Forum Replies Last Post
Chewbacca has left me! dan_cooper_s First Generation Works 1 May 24th, 2010 10:05 PM
Charged freight Eirhead Canada 1 Aug 30th, 2007 10:53 PM
Am I getting over charged?? AdirondacksRob General Discussion 12 May 17th, 2006 08:14 PM
charged by dealers this right !!!!!!!!!!!! minin me First Generation MINI Convertible 5 Nov 3rd, 2005 06:32 PM
Who's been charged 20 for the glovebox Martin L First Generation MINI Cooper S 28 Aug 28th, 2002 03:43 PM

 
LinkBack Thread Tools Rate Thread
  #1 (permalink)  
Old Mar 13th, 2012, 01:55 PM
MINI2 Newbie
Offline
 
Join Date: Mar 2012
Posts: 2
Local Time: 01:54 AM
United Kingdom
Unhappy Chewbacca clutch being charged 2000

Hi,
I have a '59 cooper s Hatch. I took it to my dealer Hexagon as it was suffering from the 'Chewbacca' sounds whereby it screeches when pulling off in 1st gear.

They are saying that the clutch is worn out and not covered under warranty and that they are going to charge 2000 to fix it! The rep siad it was due to my 'driving profile'.

The car has only done 20,000 miles and was purchased by me used from Hexagon about 16 months ago.
This does not seem at all fair to me as it has been driven sensibly and I don't think the clutch should wear out after such a short time. I also think that the 'Chewbacca' issue may have caused the clutch to wear out prematurely, not the other way round.
I have spoken to BMW and they have just said that Hexagon's point of view has been confirmed by a customer service rep and that I would have to pay.

I think that 2000 seems an extortionate amount as I believe it should definitely be covered under warranty at such a low mileage.
Any help or ideas appreciated.
Tim
Reply With Quote
Sponsored Links
Advertisement
 
  #2 (permalink)  
Old Mar 13th, 2012, 02:22 PM
MINI2 Senior
Offline
 
Join Date: Sep 2011
Posts: 439
Local Time: 02:54 AM
Luxembourg Male
Sorry to hear your troubles. Maybe my story can be useful to you, since its very similar.

I had a 2009 Clubman (diesel engine) with premature clutch failure (clutch went at 56,000km). The story is here (with photos):

http://www.mini2.com/forum/mini-club...seal-deal.html

Clutch was toast. I, too, was told it was due to my driving style. In the end, I wrote to Mini corporate (a long, polite and microscopically detailed letter) and they refunded solely the dual mass flywheel (just over €500), although initially they refused to pay anything. Total cost of the repair for me was €2300. I had to cover full labour costs.


Ah, right. Almost forgot - does that 2000 quote include a new flywheel? The reason is that, as you can see from my photos - a ruined clutch will also ruin the flywheel. Since your "S" model also has a dual mass flywheel, it cannot be resurfaced and therefore has to be replaced.
I wrote the letter in mid-December 2011 and, although they called me and said they would reimburse me, I'm still waiting for the bank transfer.

Sounds to me like your 2000 pounds quote is pretty consistent for work done at the dealership.

Count on them having the car for two full days (reason being is that they have to disassemble the front of the car and bring the engine out to access the transmission). If possible, try to negotiate a 10% discount on labour and parts (I did and was successful) and/or a free loaner for the two days. I'm afraid that's probably about the best outcome you can expect. I spoke a long time with the rep from Mini corporate Munich when he called me and he said that clutches are strictly considered a "wear item" (and therefore not reimbursed).

Good luck.
Reply With Quote
  #3 (permalink)  
Old Mar 13th, 2012, 04:33 PM
MINI2 Newbie
Offline
 
Join Date: Mar 2012
Posts: 2
Local Time: 01:54 AM
United Kingdom
Thanks

Thanks very much for the helpful reply. Much appreciated.
Reply With Quote
  #4 (permalink)  
Old Mar 13th, 2012, 08:06 PM
MINI2 Senior
Offline
 
Join Date: Sep 2011
Posts: 439
Local Time: 02:54 AM
Luxembourg Male
No problem. Good luck.

Clutch replacement on the Mini really hits the wallet. If you get it replaced, make sure you break it in gently for the first 500km. Treat it like glass.

Hopefully the new one will last you 120,000+ miles like a real clutch should!


Quote: Originally Posted by timajackson (original)
Thanks very much for the helpful reply. Much appreciated.

Reply With Quote
  #5 (permalink)  
Old Mar 13th, 2012, 09:09 PM
Eirik's Avatar
MINI2 Premium Member
MINI2 Regular
Offline
 
Join Date: Aug 2008
Location: Stavanger
Posts: 81
Local Time: 02:54 AM
Norway Male
Remember that you don't have to use oem parts when you are paying for it!
You have allready seen what quality the oem part are made of...

lohen.co.uk - Track & Fast Road Performance for your New Mini - Online Shop
Reply With Quote
Sponsored Links
Advertisement
 
Reply
Tags: , , ,



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Chewbacca has left me! dan_cooper_s First Generation Works 1 May 24th, 2010 10:05 PM
Charged freight Eirhead Canada 1 Aug 30th, 2007 10:53 PM
Am I getting over charged?? AdirondacksRob General Discussion 12 May 17th, 2006 08:14 PM
charged by dealers this right !!!!!!!!!!!! minin me First Generation MINI Convertible 5 Nov 3rd, 2005 06:32 PM
Who's been charged 20 for the glovebox Martin L First Generation MINI Cooper S 28 Aug 28th, 2002 03:43 PM

» Hot Topics This Week
Naming your MINI? - (77 replies)
Power Steering Pump DIY - (53 replies)
Ok so who has ordered an F56 MCS? - (46 replies)
Stereo? - (42 replies)
Battery care - (32 replies)
» Recent Threads
TOTALLY BIZARRE! Help needed
Yesterday 09:17 PM
by Whale
Last post by Whale
Yesterday 10:41 PM
2 Replies, 79 Views
Calibre Vintage 17 x 8
Sep 11th, 2014 06:40 PM
Last post by marque
Yesterday 10:18 PM
7 Replies, 438 Views
What sort of engine do i have ??
Sep 14th, 2014 09:58 PM
Last post by Minimissionone
Yesterday 09:15 PM
2 Replies, 243 Views
No power in 1st?
Yesterday 10:14 AM
Last post by marque
Yesterday 07:29 PM
2 Replies, 178 Views
Front bumper paint blistering
Dec 30th, 2012 09:46 PM
Last post by anushka
Yesterday 05:15 PM
5 Replies, 1,045 Views
Violent shakes when accelerating - goes away when I let go of pedal
Sep 1st, 2014 04:49 PM
Last post by Blusox
Yesterday 12:22 PM
7 Replies, 1,136 Views
Calling Siri or Google now...
Yesterday 11:35 AM
Last post by homeyjay
Yesterday 11:35 AM
0 Replies, 155 Views
Union Jack Badges
Yesterday 05:38 AM
Last post by The Nun
Yesterday 11:08 AM
1 Replies, 181 Views
N14/ N18 question
Aug 21st, 2014 01:04 PM
by oz1986
Last post by The Nun
Yesterday 08:07 AM
7 Replies, 685 Views
Standard radio plays MP3?
Nov 25th, 2004 12:39 PM
Last post by k3fus
Yesterday 06:05 AM
21 Replies, 10,330 Views
What issues?
Aug 24th, 2014 05:39 AM
by ben2012
Last post by MKuRNDY
Yesterday 03:39 AM
3 Replies, 605 Views
Lumbar Support & Seat Comfort
Nov 1st, 2011 03:18 PM
Last post by bwillett
Sep 14th, 2014 08:14 PM
6 Replies, 6,118 Views
How best to upgrade Audio on R53 Cooper S
Sep 14th, 2014 03:06 PM
Last post by k3fus
Sep 14th, 2014 04:43 PM
1 Replies, 220 Views
R53 Electrical issues, BCM fault or other?
Sep 14th, 2014 03:04 PM
Last post by Restyle
Sep 14th, 2014 04:42 PM
1 Replies, 185 Views
Forge induction kit
Sep 14th, 2014 03:35 PM
Last post by kinglooy007
Sep 14th, 2014 03:35 PM
0 Replies, 158 Views
need help...no instrument panel lights
Sep 13th, 2014 02:20 PM
Last post by marque
Sep 14th, 2014 01:57 PM
1 Replies, 270 Views
What is this sound? R53
Sep 1st, 2014 12:04 AM
by gmb
Last post by gmb
Sep 14th, 2014 12:38 PM
10 Replies, 1,015 Views
For Sale - Alta Cold Air intake for R56
Sep 14th, 2014 10:16 AM
by Minigo
Last post by Minigo
Sep 14th, 2014 10:16 AM
0 Replies, 190 Views
"06 Mini Cooper S Upgrade Advice??
Jul 9th, 2014 01:57 AM
Last post by Roadrescue11
Sep 14th, 2014 04:59 AM
5 Replies, 765 Views
Space Saver Wheel and Mounting Kit Looking for a new home
Sep 13th, 2014 09:55 PM
by FATT
Last post by FATT
Sep 13th, 2014 09:55 PM
0 Replies, 245 Views
» Premium
» Auto Insurance
Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.1

All times are GMT. The time now is 12:54 AM.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2