My wife bought her 59 plate petrol Mini Cooper from Rybrook Mini in Worcester in November 2012.
In July 2013 the orange engine fault light came on.
Rybrook had the car in and diagnosed a problem with a corroded inlet camshaft and fixed it under Mini's original 3 year warranty.
Recently, in June 2014, the engine fault light came on again. Rybrook had the car back in and diagnosed the exact same problem again.
I thought that as it was less than twelve months since this problem had supposed to have been fixed the first time it would be rectified for no further charge. But I was told by Rybrook that this was not the case and the cost of the repair would be £1400.
Oh well we though, good job we took out Mini's extended warranty in November 2013, when the original 3 year Mini guarantee expired, (at a cost of £36 per month). But we were dismayed to be told by Mini that the fault would not be covered under the warranty and we would have to pay.
Rybrook did say that for goodwill reasons they would reduce the bill to £1000.
When queried, Rybrook/Mini say the fault is due to driving style and the corrosion is due to a build up of mositure because of too many short journeys.
My wife drives the mini to work daily, a trip of about 5 miles each way and at week-ends goes shopping, a run of around 25 miles.
I find this cause hard to believe as this type of use can not be unusual for a Mini and when asked if they see a lot of Minis with this problem, Rybrook replied that they did not.
As I see it, Mini are effectively saying that even a petrol Mini is not a suitable car as a run-about or a short commute and unless you are doing reasonably long trips you are going to encounter the above problem for which you will be responsible.
Am I right to feel aggrieved?