Denim hood problem

[VIC]

Can anyone help? Purchased Cooper convertible in Horizon Blue and denim hood in March 09. Car was show room model bought on launch weekend. June 09 noticed hood was wearing thin externally on passenger side. Worn in two places where the roof meets when folded down. Looked white and threadbare as jeans look when worn out! Returned to dealer who replaced the fabric. When car returned roof now slightly bulges over drivers seat. New roof three weeks old and signs of wear occuring again, but this time on drivers side. Dealer explained roof had been adjusted when new roof fitted as advised by mini HQ, I think they have adjusted too far the opposite way. Took car back to dealer as wear is in early stages would rather stop the problem than have new roof again. Of course dealer would not commit to agreeing the roof has a bulge. Dealer now waiting for HQ to reply but suggested may have to have new mechanism I am v.reluctant to go through this. Anyone experienced similar or have any advice how to proceed with dealer?

[PK5]

you can email the head office directly to explain the problems you are going through also send them pictures.

[VIC]

Just returned from my dealer. I insisted my car was inspected by BMW technician. Left the car with him today. They told me the problem is world wide so watch out if you have a denim hood.... The car needs new fabric and will be adjusted correctly using a specfic jig which they should have used before but they actually admitted they only used guess work and eye sight! If the jig is not with my dealer in the next month they will take the car to the factory to fix.

[v21ky]

You mentioned a bulge in your roof over the drivers seat, I have recently had a new roof fitted because my rear heated screen wasn't working properly, and since it's been replaced I now have 2 bulges over the drivers side. The dealer told me that it will even out over time...but I don't think it will! So I'm thinking about taking it back again. Hope you managed to get yours sorted?!
Victoria