Sunroof shattered while in motion !! - MINI Cooper Forum
Go Back   MINI Cooper Forum > Model Specific MINI Forums > MINI Cooper > Second Generation MINI Cooper


Second Generation MINI Cooper MINI Cooper Late 2006 - Present

Mini2.com is the premier Mini Cooper Forum on the internet. Registered Users do not see the above ads.
Reply
Similar Threads
Thread Thread Starter Forum Replies Last Post
R56 sunroof sticking issue (possible repair) alex21.2010 Second Generation Faults & Fixes 0 Feb 4th, 2013 08:53 PM
R56 Sticky sunroof when car is stationary. BMW says replace!? Aboutstu General Discussion 5 Jan 30th, 2013 07:50 PM

 
LinkBack Thread Tools Rate Thread
  #1 (permalink)  
Old Sep 18th, 2009, 08:05 AM
R50 + R56's Avatar
MINI2 Newbie
Offline
 
Join Date: Apr 2008
Location: Hong Kong
Posts: 11
Local Time: 11:44 PM
Hong Kong Male View R50 + R56's Pepper White & Black 2nd Gen MINI Cooper Profile
Sunroof shattered while in motion !!

My 2008 manual Second generation Cooper's (front) sunroof shattered suddenly when I was driving at 80kph !!


I want to share you with the story. Please give me feedback if you hear anything like this from round the world.

I was driving somewhat eagerly at 80kph, had made sudden lane changes around 20 second before, then suddenly, there was a very loud noise near my car. I didn't realise the sunroof had broken above my head, as I have put on the "sun-shield". I looked around trying to locate what had happened. Then I looked up to find that my sunroof had shattered !

Before pulliing over, I thought something had fallen right at the sunroof when I was driving. Unfortunate me. After pulling over, I couldn't find sign of any stone/metal/large object/torn mark of the sunroof surface by that object, nothing. I drove the car immediately to the dealer (it was perfectly ok to drive). We found that (1) the breakage (the large hole) ocurred right at the centre of the sunroof; (2) the glass sunroof had somewhat upward-sloping surface like a volcano; (3) there were 2 diagonal fissures (4) there were found stress marks on four sides of the sunroof. You can see the photos I attach. My theory was that my driving style had upset the torsional rigidity of the car momentarily when I was driving, causing stress to the front glass sunroof.

To cut a long story short in negotiating with the dealer in the weeks after the incidence, the Hong Kong dealer was finally willing to cover the cost of the sunroof glass in this occasion as a gesture of goodwill. The letter said
"...there was no clue of foreign impact found ... the way the moveable sunroof glass installed allows a certain amount of "freedom" against the body shell if somehow a body twist should happen.... while the cause of the incident remains unidentified,we are willing to cover the cost of the sunroof galss in this occasion as a gesture of goodwill."

Not as a warranty but as a good-will gesture. Should I let this settle like this?
Attached Thumbnails
Click image for larger version

Name:	2009-7 sunroof (2).jpg
Views:	299
Size:	46.4 KB
ID:	158260   Click image for larger version

Name:	2009-7 sunroof (3).jpg
Views:	282
Size:	42.2 KB
ID:	158261  
Reply With Quote
Sponsored Links
Advertisement
 
  #2 (permalink)  
Old Sep 18th, 2009, 12:28 PM
MINI2 Regular
Offline
 
Join Date: May 2009
Location: London
Posts: 52
Local Time: 03:44 PM
United Kingdom
Yours is not the first sunroof to shatter. Do a Search on the First Gen mini.
jc
Reply With Quote
  #3 (permalink)  
Old Sep 18th, 2009, 12:39 PM
rec's Avatar
rec
<')))<
Offline
 
Join Date: Oct 2006
Posts: 2,019
Local Time: 03:44 PM
England Male View rec's Classified Ads
they're swapping your sunroof for free when they really shouldn't. what more are you expecting the dealer to do ?

Reply With Quote
  #4 (permalink)  
Old Sep 19th, 2009, 11:38 AM
Has met Quack Quack Jack
MINI One Seven
Offline
 
Join Date: Jun 2008
Posts: 4,106
Local Time: 03:44 PM
United Kingdom Male View M.O.S's Pepper White & Body Color 1st Gen MINI One Profile
They're giving you a free sun roof! What more do you want a free car?


The Original MINI One Seven
Yorkshire MINI Register - PM for details
Reply With Quote
  #5 (permalink)  
Old Sep 19th, 2009, 12:55 PM
MINI2 Newbie
Offline
 
Join Date: Aug 2009
Posts: 43
Local Time: 04:44 PM
United Kingdom
If it's a design fault then I'd want an apology for starters! It sounds dangerous and if it's a problem Mini know about (?) then they should be held accountable for not rectifying it.

But as already said, unless you were hurt somehow (cut from shards of glass for example), then there's not a lot more you can expect the dealer to do.
Reply With Quote
  #6 (permalink)  
Old Sep 19th, 2009, 06:04 PM
MINI2 Regular
Offline
 
Join Date: Sep 2009
Location: Surbiton
Posts: 54
Local Time: 03:44 PM
United Kingdom Male
Quote: Originally Posted by R50 + R56 (original)
Not as a warranty but as a good-will gesture. Should I let this settle like this?

All comments above are valid, you are getting a free sunroof - they dealer could have refused you.

I can see your reasoning for acceptance, I would, using the "comments from the seniors above" do a search on this site and note the incidents inc. dates and locations (may want to source the website but not the users - check you can source this website). Then write a Thank You Letter, stating in Para 1, that you are very happy to accept the good will gesture offered by Mr XYZ, but in para 2 state that you were in some shock when the glass broke (which is not a lie) and as the fault is unidentified you feel a bit insecure (which you would if there is no reason why the glass broke) and through your research you note this issues have also occurred in regions xyz, sourcing www.xyz..website.com Para 3... write something to the effect; You will seek to request another replacement glass and a full investigation into any STRESS issues in your car if this were to happen again. Thank them once again as they HAVE helped you.

Get this letter delivered and a copy signed by some one at the dealership... as I doubt they will acknowledge your letter.

Good luck and hope this does not happen again. Sorry for the few negative emotions you have to put in the letter but better to have this insurance if this were to happen again.
Reply With Quote
  #7 (permalink)  
Old Sep 19th, 2009, 08:08 PM
MINI2 Newbie
Offline
 
Join Date: Sep 2009
Posts: 25
Local Time: 06:44 PM
did u have any Tint or film on your sunroof?

tint has been known to cause the glass to retain alot of heat and could have been the cause

1993 Mazda RX-7 Series 6 Twin Turbo (340whp)
2007 Laser Blue MCS (dropped on H&R's, rolling on 18" ultraleggera's)
Reply With Quote
  #8 (permalink)  
Old Dec 6th, 2012, 07:43 AM
R50 + R56's Avatar
MINI2 Newbie
Offline
 
Join Date: Apr 2008
Location: Hong Kong
Posts: 11
Local Time: 11:44 PM
Hong Kong Male View R50 + R56's Pepper White & Black 2nd Gen MINI Cooper Profile
No tint or film, factory item.
Reply With Quote
  #9 (permalink)  
Old Dec 6th, 2012, 11:30 AM
Big Ry
Offline
 
Join Date: Oct 2005
Location: Milton Keynes
Posts: 48
Local Time: 03:44 PM
United Kingdom Male
I have to agree with other posters, they're replacing the sunroof for free on what is a 4 year old car.....what more can you ask for.

Things do break on cars, no matter what car they may be. It's not like it was life threatening, the glass only shattered, this happens to windscreens everyday which is obviously far more dangerous.

I don't wish to sound negative, but seeing as they are replacing it for free on a 4 year old car, when they are entirely within their rights to refuse to (and most dealers would refuse), I think you're quite lucky. You could be facing a hefty repair bill right now.

I can't understand why so many people seem to want to get something extra out of these situations. You didn't crash, nobody was hurt, you don't live in fear...........

If it were me i'd thank the dealer, get it fixed and forget about it.

I hope it all works out for you.
Reply With Quote
  #10 (permalink)  
Old Dec 6th, 2012, 02:24 PM
MINI2 Premium Member
MINI2 Master
Online
 
Join Date: Mar 2012
Posts: 3,078
Local Time: 03:44 PM
United Kingdom Male
Its toughened glass, there could have been a small stone chip from ages ago, a scratch even can cause a stress raiser on the surface of the glass that can eventually, depending on its position break the glass.
Ive know people cleaning windows that are misted with the back of their hand and the diamond in their ring scratching the glass, if its toughened glass, youve then put a stress raiser into the surface and risk it breaking later.
If theyve replaced it for free you should be happy, I doubt it will go again.
Reply With Quote
  #11 (permalink)  
Old Dec 8th, 2012, 10:47 PM
My MINI me and me's Avatar
MINI2 Regular
Offline
 
Join Date: Nov 2001
Posts: 163
Local Time: 03:44 PM
View My MINI me and me's Chili Red & Black 1st Gen MINI Cooper Diesel Clubman Profile View My MINI me and me's Classified Ads
Hey it's a MINI lots of things break, probably quite shocking but be thankful you don't have a car with the known steering pump fault thats really quite unnerving when it fails as you get the dead weight of the car and steering system to try and control, and a few with that fault caught fire!

I shall call him..."MINI-Me"! Silver/Black MC 2002-2006 - "MINI Me Too" Chilli Red MCS auto 2006-2008 - MINI Me III Mini Dooper Clubman auto 2008-2012 RIP .......2012 The abominable Skoda Yeti!
Reply With Quote
Sponsored Links
Advertisement
 
Reply
Tags: , , , ,



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
R56 sunroof sticking issue (possible repair) alex21.2010 Second Generation Faults & Fixes 0 Feb 4th, 2013 08:53 PM
R56 Sticky sunroof when car is stationary. BMW says replace!? Aboutstu General Discussion 5 Jan 30th, 2013 07:50 PM

» Recent Threads
2015 Countryman
Yesterday 09:15 PM
Last post by Canadianboy95
Today 02:32 PM
2 Replies, 180 Views
How can I remove the bonnet lining?
Today 12:26 PM
by gnjames
Last post by The Nun
Today 01:45 PM
1 Replies, 59 Views
The Importance of Winter Wiper Blades and Glass Treatment
Today 12:32 PM
by CARiD
Last post by CARiD
Today 12:32 PM
0 Replies, 51 Views
mini one 2008 cigarette lighter fuse?!
Today 12:12 PM
Last post by lucyebbs
Today 12:12 PM
0 Replies, 57 Views
Thinking about another Mini
Today 11:56 AM
by ZR 900
Last post by ZR 900
Today 11:56 AM
0 Replies, 73 Views
bolt on bhp
Yesterday 04:08 PM
Last post by james essex
Today 11:49 AM
3 Replies, 256 Views
Advice on labour charge for fast fix....
Today 10:48 AM
Last post by peteski2014
Today 11:42 AM
2 Replies, 100 Views
Thinking about buying a 09 Mini Cooper S
Today 05:16 AM
by JNH2358
Last post by JNH2358
Today 05:16 AM
0 Replies, 136 Views
Issue with mini 2005 convertible roof
Oct 29th, 2014 03:16 PM
by boppu
Last post by burnstar
Today 05:12 AM
5 Replies, 434 Views
F56 how to get constant power from passenger side fuse box
Today 12:18 AM
Last post by skylight555
Today 12:18 AM
0 Replies, 145 Views
IMPORTANT. Have you had a power steering pump failure? Please vote YES or NO!!!
Jan 22nd, 2004 11:45 AM
by waynef
Last post by jowev
Yesterday 10:28 PM
1,112 Replies, 337,819 Views
What type of person drives a MCS
Oct 27th, 2006 02:14 PM
by popey
Last post by drmdtsap
Yesterday 08:38 PM
81 Replies, 4,249 Views
Fitting a Bugaboo in a Mini Cooper 2011
Yesterday 02:37 PM
Last post by nidawaseem
Yesterday 02:37 PM
0 Replies, 198 Views
New comer with some questions..
Oct 29th, 2014 01:31 AM
by mcoop
Last post by davidscott
Yesterday 11:47 AM
3 Replies, 416 Views
H7r vs factory xenon
Yesterday 10:59 AM
by Nickgo
Last post by Nickgo
Yesterday 10:59 AM
0 Replies, 161 Views
Central locking problem Locks then unlocks straight away
Oct 29th, 2014 02:45 PM
by Skitos
Last post by heathwebbo
Yesterday 07:12 AM
2 Replies, 278 Views
No power under 4000 rpm and hard start
Oct 29th, 2014 10:39 PM
Last post by burnstar
Yesterday 06:59 AM
1 Replies, 276 Views
Winter Tire Recommendation
Oct 29th, 2014 12:21 AM
by Jason04
Last post by cristo
Oct 29th, 2014 07:58 PM
1 Replies, 414 Views
loss of radio reception
Oct 28th, 2014 07:00 PM
by k3fus
Last post by k3fus
Oct 29th, 2014 07:43 PM
2 Replies, 402 Views
How do you actually know if you have heated wing mirrors?
Oct 14th, 2014 12:32 PM
Last post by mj2k
Oct 29th, 2014 07:39 PM
6 Replies, 790 Views
» Premium
» Auto Insurance
Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.1

All times are GMT. The time now is 03:44 PM.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2