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Old Apr 22nd, 2014, 03:54 PM
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Exclamation ABS Pump - broken?!

Hi there
I wonder if anyone can help. I have a 7 year old Mini Cooper (my pride and joy) and recently an amber warning light came on the dash indicating something was wrong with the ABS. I took up to my local Mini dealer who diagnosed the fault code D3450 which was the ABS pump which needs replacing. He quoted me ... wait for it ...£1,400.

So I phoned Mini UK Customer Service to see if they could tell me why a component part should be faulty - afterall the car is only 7 years old, although has done 91,000+ miles.

I was told that they couldnt offer me a goodwill payment due to the age of my car - however, they did state that they agreed it is very rare for this part to malfunction and that they are surprised. Depsite me protesting that during the seven years, I have always had the car serviced, MOT'd and all consumables replaced at my local dealership I was told that 'although we take loyalty into account, the age of the car is the issue'. I tried to explain that I had always taken car of my car, treat it well, drive it courteously and always have genuine Mini parts - hence it is still going strong at 91,000+ miles.

I feel I have been fobbed off by Mini on this. I was passed from a Customer Service Analyst, to a Senior Analyst and now I am waiting for a Customer Manager to call me back.

I just wondered if anyone had any advice - anything that I might be able to say that you think could help?

Thanks
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Old Apr 22nd, 2014, 04:10 PM
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Have used pump installed at a fraction of the cost. Often it just the module that's faulty and they can usually be repaired for about £100.
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Old Apr 22nd, 2014, 04:14 PM
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Also the age it has happened is quite common for other marques. Just google abs module repairs. I doubt it's the pump and just the module on the front.
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Old Apr 22nd, 2014, 04:46 PM
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Just gone back through my files and this is where I had my Saab 9-5 ABS pump repaired for £100, was just the black box (module) on the front and that was when the car was about 7 years old although it had done over 200k miles.

This price is for a whole pump being refurbed, life time warranty so you can't go wrong.
MINI COOPER 1.4 - 1.6 ABS (PUMP & ECU/MODULE COMBINED) - Part No: 34516760265 / 10020600804

Any competent garage can fit these, there is nothing special about the install, I would expect around £100 to fit.

£250-300 sounds better than just £1400 for the part doesn't it!. I seem to remember the part for the Saab from the manufacturer was something like that too, the car only cost me £1600.
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Old Apr 22nd, 2014, 04:57 PM
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Most garages wont fit secondhand brake components though just in case they become liable if it fails the next day and causes an accident, you normally end up doing that sort of thing yourself.
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Old Apr 22nd, 2014, 05:11 PM
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I doubt a warrantied part would be an issue though. ABS pump and module failures are quite common.
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Old Apr 22nd, 2014, 08:43 PM
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Thank you Nige, that is really helpful. I phoned a local independent garage and they suggested something similar - he is looking into a pre-owned pump and wants to check the diagnostics himself.

Strangely enough though, since returning from the Mini Dealer this afternoon, the amber warning light is no longer on! I have driven about 15 miles since and the light is still off! I'm wondering if I might just have got away with it - maybe now the warning has been acknowledged I might have a little longer to figure out what to do!

But I wont be spending £1,400! Thanks :-)
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