New (to me) MINI - Like buying a Puppy - MINI Cooper Forum
Go Back   MINI Cooper Forum > All Models & Variants > Welcome New Members


Welcome New Members New members, please introduce yourself here. Tell us a bit about you and your Mini.

Mini2.com is the premier Mini Cooper Forum on the internet. Registered Users do not see the above ads.
Reply
Similar Threads
Thread Thread Starter Forum Replies Last Post
Mini HQ - Terrible ethics for the customer. jobforacowgirl Dealership Feedback 11 May 22nd, 2014 05:36 AM
New 14 plate Mini Cooper SD Coupe Nightmare Kickboxkel Welcome New Members 6 May 21st, 2014 10:06 AM
Brands Hatch Mini Festival 22/23 June 2013 mab01uk Mini Events 20 Jun 23rd, 2013 10:03 PM
Brooklands Mini Day Sunday, March 24, 2013 mab01uk Mini Events 11 Apr 5th, 2013 06:11 PM
Mini Australia service chilld Dealership Feedback 4 Sep 4th, 2012 05:29 AM

 
LinkBack Thread Tools Rate Thread
  #1 (permalink)  
Old Jul 26th, 2014, 12:07 AM
kimmie9090's Avatar
Kimmie9090
Offline
 
Join Date: Jul 2014
Posts: 1
Local Time: 08:10 AM
United States Female
New (to me) MINI - Like buying a Puppy

Hello All,

In April I bought a pre-owned 2010 MCS from a MINI dealer. Not a CPO car, but one that appeared in fantastic shape with 49,230 miles.

I now equate my MINI experience thusfar with buying a puppy. So darn cute when you get it, lots of fun, but then it pees and poops in your house and doesn't let you sleep at night.

The MINI was awesome for a little less than 10 days. Driving home from work, a warning light came on - the thermometer symbol that indicates it's overheating. I stopped immediately and let it cool down. Drove home with no recurring light and looked underneath it. What looked like oil, bluish clear, was leaking - a spot maybe the size of a baseball after a couple hours.

Called the dealer and they said they would take care of it but I had to get the car back to them. I bought the car 100 miles away - they were the only ones with a nice MCS Convertible in inventory. They weren't willing to send someone to my house for it. So I bought the MINI Roadside contract for 1 year. A completely horrible experience - got passed around 3 times before I got to the right person. I was even transferred to AARP - which was amusing for maybe 2 seconds.

Anyway - I got the subscription and called MINI Roadside. They arranged for the tow and the truck came. They were professional and prompt. But, after loading the MINI on the truck, they wanted cash for tolls. I asked them how much for tolls and they said they didn't know. They called their dispatch and the disptacher didn't know. So - we stared each other down until I relented and gave them $25 for tolls and tip.

Anyway - the dealer got the car and diagnosed a water pump failure. Not oil after all, though the MINI antifreeze is very oily. I had no idea it's not green or red anymore.

I do work for a car manufacturer and I mentioned to one of our technical specialists what happened with the water pump. After they laughed at me for not staying with the brand, I was told that while the dealer was replacing the pump, I should have the thermostat replaced. OK - sounded like a good idea. I called the Dlr and spoke with the Service Mgr. I told her that I wanted the thermostat replaced during the service and since it wasn't a component that failed, I would be happy to pay for that part of the repair. The water pump was covered as part of the dealer's 6month warranty with the purchase.

The next day I got a call from a service advisor saying that the car was done. OK, I asked what was done and they said the water pump. I asked about the thermostat and they said, no, they checked it and it was fine. I was disappointed but OK, whatever. I sent my guy and a friend to go pick up the car. The next day, I drove it to work and when I got out of the car I stepped in a puddle of coolant. Yes, the thermostat failed and everything leaked out.

Had to call Roadside again, the same guy came, and the same routine with the hand out for toll money. $25 later the car was on the flatbed and going back to the dealer. Now - it is very embarrassing to work for a car company and have a competing brand car, towed out of the lot. My co-workers now celebrate each week as a MINI non-breakdown anniversary. So they fixed the thermostadt and so far so good on that.

I am trying to get a refund on the out of pocket toll expense. No word yet on that - I had to mail MINI a letter with my story as the tow service company, which promised to email me a recept for the tolls, never sent it after multiple calls to them.

But wait - there's more. So, before I took delivery of the car, during the walk-around, I noticed that the rubber trim piece that goes around the convertible top was all dry-rotted and cracked. Pieces of it were missing. They reluctantly replaced it - I was told it was only a cosmetic piece and I shouldn't worry about it... Anyway - they replaced it and of course, it is now flapping around in the wind when I'm driving. I included pictures for you to see. I'm looking for anyone who knows how to properly install this. I read online that the reason all of these rubber trim pieces are rotting is because they were originally glued in place and the glue is drying out the rubber. Is there any way to secure it without using glue? Thanks to anyone who can provide guidance!
Attached Thumbnails
Click image for larger version

Name:	MINI FRONT.jpg
Views:	19
Size:	92.5 KB
ID:	177138   Click image for larger version

Name:	Mini with Eyes.jpg
Views:	26
Size:	72.1 KB
ID:	177146   Click image for larger version

Name:	Rubber trim1.jpg
Views:	23
Size:	67.4 KB
ID:	177154   Click image for larger version

Name:	rubber trim2.jpg
Views:	22
Size:	71.2 KB
ID:	177162   Click image for larger version

Name:	rubber trim3.jpg
Views:	22
Size:	77.3 KB
ID:	177170  

Reply With Quote
Sponsored Links
Advertisement
 
Reply
Tags: , ,



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Mini HQ - Terrible ethics for the customer. jobforacowgirl Dealership Feedback 11 May 22nd, 2014 05:36 AM
New 14 plate Mini Cooper SD Coupe Nightmare Kickboxkel Welcome New Members 6 May 21st, 2014 10:06 AM
Brands Hatch Mini Festival 22/23 June 2013 mab01uk Mini Events 20 Jun 23rd, 2013 10:03 PM
Brooklands Mini Day Sunday, March 24, 2013 mab01uk Mini Events 11 Apr 5th, 2013 06:11 PM
Mini Australia service chilld Dealership Feedback 4 Sep 4th, 2012 05:29 AM

» Recent Threads
odd front wheels
Today 11:38 AM
by fazned
Last post by fazned
Today 11:38 AM
0 Replies, 12 Views
2001 Cooper wheel nut key
Oct 20th, 2014 05:05 PM
Last post by rhino666
Today 10:16 AM
5 Replies, 388 Views
Misfiring R55 JCW engine in 6th gear between 2k-3k RPM with throttle wide open
Yesterday 10:30 AM
Last post by ihughes
Today 09:35 AM
7 Replies, 441 Views
2001 Mini Cooper - heater not working
Today 08:41 AM
by TreezaB
Last post by TreezaB
Today 08:41 AM
0 Replies, 67 Views
JCW intercooler intake grille.
Oct 19th, 2014 08:06 PM
Last post by davidscott
Today 07:11 AM
4 Replies, 412 Views
Mini Clubman Barn Doors Won't Lock
Today 03:51 AM
Last post by chrysler300
Today 03:51 AM
0 Replies, 101 Views
Will I get jipped?
Yesterday 11:14 PM
Last post by whaap
Today 03:03 AM
2 Replies, 154 Views
2015 Roadster S Backup Light(s)?
Oct 11th, 2014 12:19 PM
Last post by StarFlyr
Today 01:06 AM
1 Replies, 408 Views
Anyone rented Mini to drive around Europe?
Jun 25th, 2011 01:55 PM
by MarkLaw
Last post by chistacha2
Today 12:24 AM
7 Replies, 1,864 Views
Lights on warning not working
Yesterday 11:42 AM
by S2dicky
Last post by S2dicky
Yesterday 10:32 PM
1 Replies, 182 Views
R56 Aux input volume???????
Oct 20th, 2014 04:00 PM
Last post by peteski2014
Yesterday 09:04 PM
2 Replies, 315 Views
New iPhone update messed up blue tooth, anyone else?!
Oct 20th, 2014 02:35 PM
Last post by chris0074
Yesterday 08:31 PM
5 Replies, 356 Views
Fuel Consumption in Mini Cooper D 2014
Yesterday 08:09 PM
Last post by chris0074
Yesterday 08:13 PM
1 Replies, 149 Views
Start/Stop engine button illuminated when car is locked
Yesterday 08:07 PM
Last post by chris0074
Yesterday 08:07 PM
0 Replies, 137 Views
Build up of rain water...
Yesterday 05:15 PM
Last post by chris0074
Yesterday 07:35 PM
2 Replies, 169 Views
PAS Fluid Leak HELP!!
Oct 15th, 2014 07:16 PM
Last post by JollyRotten
Yesterday 06:14 PM
6 Replies, 535 Views
speed displayed on tachometer is a little bit higher than actual speed! Help!
Yesterday 06:45 AM
by tianfa1
Last post by Angib
Yesterday 05:58 PM
4 Replies, 282 Views
LED Side Lights
Oct 16th, 2014 10:34 PM
Last post by mab01uk
Yesterday 05:49 PM
4 Replies, 494 Views
UK Big Brake fitment, what to do?
Oct 20th, 2014 01:44 PM
Last post by ihughes
Yesterday 03:55 PM
1 Replies, 301 Views
Rear wiper motor stem problem
Oct 18th, 2014 09:57 AM
Last post by ihughes
Yesterday 03:48 PM
2 Replies, 390 Views
» Premium
» Auto Insurance
Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.1

All times are GMT. The time now is 12:10 PM.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2