Windscreen replacement nightmare - MINI Cooper Forum

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post #1 of 3 (permalink) Old Jun 11th, 2019, 12:10 PM Thread Starter
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Windscreen replacement nightmare

So discovered a nasty crack/chip thing in the screen. Was very windy overnight, must have blown something quite hard on to the screen to crack it. So got the insuranec involved and windscreen company tried to attend last Friday. However, was told that they need enough space to park side by side, so they can extend the canopy, because it was raining. Didn't have the space, so rebooked for Tuesday. They turn up Tuesday at a different place with plenty of space, only to be told that they have ordered the wrong windscreen and the fact that it has a forward facing camera, needs to be properly calibrated at the workshop. Now have a session this Friday, for up to 4 hours, for them to replace the fricking thing....sighs, the joys of modern tech...

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post #2 of 3 (permalink) Old Jun 12th, 2019, 09:21 PM
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You think that is bad? Land Rover fits screens made of sugar glass to save weight and get emission values down, problem was always listing all the options on the car with so many screen mounted devices as options - Head up display needed a UV reflective screen, all models had heated front screens as standard in the UK but Autoglass outlets didn’t stock OEM screens but a Chinese make with no heater, then if you had a device to pay road tolls or the garage door opener options you had an area of screen to suit those, auto wipers on needed another square untreated, it seemed an endless list and many people would forget on option and tell the windscreen folks to order in the wrong replacement! I had to have a whole new tailgate on an Evoque when the rear screen exploded one time. The tailgate was made of composite not aluminium or steel and when the glass broke the tailgate was stiffened by the screen and no glass caused it to deform as it’s main strength piece wasn’t there any longer!


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post #3 of 3 (permalink) Old Yesterday, 04:25 PM Thread Starter
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Don't scare me, now worried I'm going to be told tomorrow, after going to all that effort, that they can't do it :P

Then I need to get the wife on the phone and then there will be hell to pay...
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