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If you had a MINI clutch failure, please select your model.


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Caution!! Girl Racer!!
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Took my Clubman in for 'rough' gear change at 11000 miles. Malton Mini blamed the clutch and said it 'might' be under warranty dependant on the condition of the clutch once removed.
Clutch was covered under warranty 'this time' as it showed no signs of 'blueing' or abuse. They also replaced the flywheel as it showed signs of surface cracking.
Despite changing the clutch and flywheel my clubman still had a rough gear change so now they've changed the gear selector mechanism. Still has a rough change so im guessing the next step will be a gear box.:(
 

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I've had to replace more than 15 clutches and dual mass flywheels in less than 3 years on our Cooper Diesels, they are all less than 3 years old. Details can be found here.

Initially I was so pleased to realise I was not alone, although Mini told me I was!

Sadly as I search the net, I realise this is a very common complaint, Mini have not listened so far so why should they now? It is so frustration, and expensive! :angry:

Whats next "Watchdog"...? :puzzled:
 

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R55 Clutch replacement

We've fallen foul of the dreaded "abused" clutch problem on our Clubman. We bought it as an ex-BMW company car a year ago and have doubled the mileage to 31,000. Gearbox has always been a bit stiffer than our other R56 MCS but no biggie. Now its been in for a graunchy first gear and we've discovered it needs a new clutch and flywheel (£1500) and its been put down to driver abuse.

Now we also used to have a 911 Carrera S which had 67k on it on its first clutch and the R56 which always has a better gearchange so I find it very difficult to accept that I'll need a clutch on a Mini in less than half the mileage if my Porsche.

Sadly BMW/Mini have no technical customer service and the dealer says it's all down to our driving style so basically the Mini will suddenly become the most expensive car we've run in the past five years. We are thinking twice about a Countryman if this is the best we can expect.
 

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Waiting for an inspection from the MINI rep at the dealership now before they tell me to Get Lost one more time in a nice letter from Oxford. So utterly p*ssed off with the cavalier customers can pay attitude that I've sold the car but still pursuing some contribution for the money I've already paid out but have little hope of getting anywhere. Guess someone is going to get plenty of life out of my old Clubman's clutch...
 

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unusual clutch failure

I don't know which model our US Clubman S engine translates to as its in the shop AGAIN, 1st clutch at 4000 and now the second is blown with rivet groove on the flywheel at 7800. This with experienced manual shift drivers. Any suggestions for dealing with corporate here in the US would be welcome as we appeal their decision not to cover this.
Thanks.
 

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92 Posts
new clutch and fly wheel at 28.000 miles

new clutch and fly wheel at 28.000 miles due to a strange grinding sound when ticking over!
 

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Waiting for an inspection from the MINI rep at the dealership now before they tell me to Get Lost one more time in a nice letter from Oxford. So utterly p*ssed off with the cavalier customers can pay attitude that I've sold the car but still pursuing some contribution for the money I've already paid out but have little hope of getting anywhere. Guess someone is going to get plenty of life out of my old Clubman's clutch...
Well...an update at last. Proof if it was ever needed that having a good relationship with you dealer is very worthwhile. MINI have been absolutely silent after their response to my customer service letter but Rybrook Shrewsbury have been pitching on my behalf and have finally worn down the Service team and I have had a goodwill/warranty payment covering the cost of the replacement.

MINI themselves were standing firm on this being fair wear and tear but the Service team at Rybrook, although forced initially to charge me, didn't feel it was fair knowing my driving style and background so have stuck with it and I am now a happy camper again. :) So, persistence and keeping you dealer on your side does work! (at least in my case)
 

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Hi All

New to forum - had to sign up as it has been interesting reading, pity Mini dont want to start listening to us drivers who are apparently all bad drivers. Currently waiting for a response from Director of After Sales - in the meantime Trading Standards have suggested an independant review of clutch but will it make any difference? Mini Customer Service and Dealership both appear to agree with each other but the customers opinion clearly doesnt count.....4 weeks on and the battle continues
 

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Mini One D 1.6
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17 Posts
Do there seem to be more failures on one fuel type or the other?
Most members seem to be experiencing problems with Diesel engined cars.
 

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Follow up on this. Decided to use an independant Mini specialist in Sunderland called ' The Mini Place'. Can't recommend them highly enough. Great communication, great service, great price ...great value for money.

I saw the Valeo clutch taken out. The plate surface was only half worn, so could have got another 35K miles out of it easy. The problem was that the inner slines of the clutch plate should have been splined to attach to flywheel. In my case it was completely stripped. Even more wierd was that the corrresponding driveshaft splines were all ok. So no idea what has caused this. Defect in the metal ?
 

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Hi, I'm new to the forum and was spurred on to join after my 58 plate Cooper S Clubman needed a new fly wheel and clutch after 22,000 miles. I've a bill for £1250.
Mini refused to cover it under warranty putting it down to my driving style. I've been driving 20+ years and never worn a clutch out before.
Mini had me over a barrel as they said they had to dismantle the clutch to see if it was engine fault and if I took it to another garage I would void my warranty. I asked them to keep the parts so I could get an independent expert to look at it but when I went to colect the parts they've been sent back to Mini.
Where do I find the R?? number so I can add to the pole?
I'm going to pursue this further.

Any chance you could post the After Sales Directors contact details so I can go straight to him with my similar complaint? Strength in number and all that?

Thxs
 

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Hi, MINI replaced my Clutch + Flywheel at 19000km (about 12k miles). It was covered under warranty.

MINI Cooper S 2009 (R56)
 

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Our R56 clutch failed at 46,000Km and was replaced under warranty after some argument. Our flywheel failed at 125,000km and we paid. In forty years of driving I've only replaced one clutch in a street car and that was at about 120,000 miles, never replaced a flywheel except in race cars.
 

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I paid 600 euros for a non BMW clutch kit and fitting. Was done by an indie but i might as well have gone to bmw for the service i got.
Can some1 please tell me how can i start i thread cos i have problems of my own to!
 
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mprice14
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