This is a facsimilie of an e-mail sent directly to BMW group Australia. I will post any reply.
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Re: MINI
I have an order placed for a MINI Cooper S, but am seriously considering canceling this order. As you no doubt are aware “Mini2.com” was set up for current and potential owners of this vehicle. This site is not associated with BMW or MINI in any official capacity. The number of reports of problems with the MINI on their forum is conclusive enough to deem that there are a number of serious issues that need to be resolved by BMW. I do not get any reply when contacting [email protected], so am addressing my concerns directly to yourselves. My issue is not with the vehicle itself, but with BMW’s complete failure to admit that there is a quality issue at the Oxford manufacturing plant, and to ensure current and future owners of a MINI that these issues will be resolved.
I have to fill out a build sheet for my Cooper S when the full Australian specifications are released. I am not at all happy with going ahead with the current problems apparently being ignored by BMW AG.
A formal response to my concerns would be appreciated.
Sincerley
Andrew Fairweather
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Re: MINI
I have an order placed for a MINI Cooper S, but am seriously considering canceling this order. As you no doubt are aware “Mini2.com” was set up for current and potential owners of this vehicle. This site is not associated with BMW or MINI in any official capacity. The number of reports of problems with the MINI on their forum is conclusive enough to deem that there are a number of serious issues that need to be resolved by BMW. I do not get any reply when contacting [email protected], so am addressing my concerns directly to yourselves. My issue is not with the vehicle itself, but with BMW’s complete failure to admit that there is a quality issue at the Oxford manufacturing plant, and to ensure current and future owners of a MINI that these issues will be resolved.
I have to fill out a build sheet for my Cooper S when the full Australian specifications are released. I am not at all happy with going ahead with the current problems apparently being ignored by BMW AG.
A formal response to my concerns would be appreciated.
Sincerley
Andrew Fairweather