MINI Cooper Forum banner

1 - 6 of 6 Posts

·
Registered
Joined
·
133 Posts
Discussion Starter #1 (Edited)
So I decided to treat my car to a dealership oil service . filled in the online details on Sunday for the local dealership to get back to me as and when . 9am Monday morning I am awoken ( I'm on leave this week )by my mobile ringing , it's the dealers saying that they had a message to contact me and they did not know what it was about (hmm the online form I filled in clearly stated I wanted an oil service and quoted me £96 a lot of good that did ! ).I arrange with the guy at the other end of the phone to get it done whilst I wait on Tue 16th Jan and he quotes me £126......ok I guess the price increase is due to my not waiting till the end of the week .
So today I take my car along for its oil service wait an hour and 20 mins to be presented with an "Visual health check " list which says I need to have £600 worth of work done on the car (2003 Cooper S )

They tell me that -my thermostat housing is starting to leak ,
my rocker cover gasket is leaking ,
my sump gasket is leaking
and finally that I require new discs and pads at the rear .

So I take the nice list off the gentleman and say "thank you I will look into this" knowing full well I can get the work done cheaper by my man who can ( thats if it needs doing at all ), and take out my card to pay the bill ....shock of shock it's not £126....nor is it £96 .....the sum total for the oil service and wash and valet is £79 !

Very happy with the whole experience , not only that but they complimented me on the overall condition of the car .

This is the same dealership that last year replaced my PSP when it failed for the price of the diagnostic test and the replacement power steering fluid ! ( sum total of approx £80 )
 

·
Registered
Joined
·
5 Posts
Great to hear! My F56 JCW is booked in on 2 February for its first service with them and im paranoid when it comes to dealers so this is great comfort to me. I created an account specially to reply to this thread lol
 

·
Registered
Joined
·
133 Posts
Discussion Starter #3
Great to hear! My F56 JCW is booked in on 2 February for its first service with them and im paranoid when it comes to dealers so this is great comfort to me. I created an account specially to reply to this thread lol

I'm glad I can put your mind at ease a little , the level of service I have had with them whenever I have dealt with them has been excellent especially when my car is 15 years old . I was VERY surprised when last year MINI paid for a brand new PSP when mine failed ,all in all they have been fantastic .
 
1 - 6 of 6 Posts
About this Discussion
5 Replies
3 Participants
ThunderPro
MINI Cooper Forum
Join our Mini Cooper Forums to talk about your new Mini. From reviews, mods, accessories, reliability concerns and more, this Mini Owners Club is full of info!
Full Forum Listing
Top