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Discussion Starter #1
I e-mailed Mini about Bavarian Auto Village (Motor City Mini)
Their projected opening is waaay behind all the other dealers. I basically asked if they could even deliver cars before then.


I'm with MINI Division in the United States. I'm very sorry for
your disappointment in regards to the delayed opening of your MINI dealer. On
behalf of MINI Division, please accept my deepest apologies. Unfortunately,
local factors have caused a delay in the construction of your MINI dealer. This
delay was unforeseen, and is beyond the control of your dealer.

MINI is a separate car division with a separate franchise from BMW. I hope you
can understand why we cannot deliver MINIs through a BMW dealer. The MINI has
unique service tools, service training, and product philosophy. Without a
dedicated facility, our customers would have no place to repair their MINIs if
needed. There is a need for dedicated space to prepare, deliver, and service
hundreds of MINIs every year. Something that the current capacity of any dealer
would be overwhelmed by.

Again, please accept my sincerest apologies. We look forward to providing the
best possible service to all our customers when our dealers open. We hope that
the MINI you may acquire will provide you with years of motoring enjoyment.

Emily
MINI Division
Customer Relations

Bummer..

Anyway, whats funny is my e-mail wasn't an unhappy one. I just asked the question and left it at that. They responded with this huge apology. I wonder if there is a lot of mad people wondering when their gonna get their mini (I want mine, but i'm not mad)
 

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myminis said:
I e-mailed Mini about Bavarian Auto Village (Motor City Mini)
Their projected opening is waaay behind all the other dealers. I basically asked if they could even deliver cars before then.....
I don't know if you've been told the reason for the delayed opening of this dealer, but I heard through the grapevine that it is related to local zoning laws. And I also heard many people in the Detroit area are very upset about the wait - so perhaps that's why the response was so apologetic.
 

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Discussion Starter #3
well at least the other 2 dealers i'm on whe waiting list are still on track :D
 
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