email them and register post to them explaining what her plans are etc, then she has a legal paper trail should be ok with it.
I wouldn’t as that loan is paid, however I’d keep the money to one side.Thanks for the reply. Presumably she should keep on with the monthly payment even though they officially finish at the end of April?
complicated one really, she should of had a letter 28 days end of agreement pointing here in to what the options are, as for keep paying the money on it like k3fus says the agreement has ended unless in small print there is a roll over clause that says at end of pcp it just keeps on until you go and order a new one as such as pcp is just a lease rental car at end of day but on a contract, if were me i would keep the payments going is in future a good credit record is important as it will show up as a non payment if not, dont think anything will be sorted until this lockdown has been sorted etc, at least would be on the right side of everything as if in the agreement it states you only have to pay to end of it then can get that money back at later date under regulated agreement laws,,Thank again. What should she do about the car as she lives in an isolated rural area and needs one for shopping.