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We recently bought a Countrymen PHEV. I can use the App to lock and unlock the doors on the car but changing the time for climatisation doesn’t work. Anyone got this working? I have updated to the latest version of the app.
 

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It doesn’t work for me either all I can do is use the app for the climatize now function, I have to set the timed from the dash board. i’m 1000 miles from the car now and when I try to contact it from the app it tells me that the GPS is not available to see where the car is located!
 

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i have found the same as Tim, I can set the heating to come on now to warm the car 15 minutes or so before I leave, but cannot get the heating to come on using the timer on the app. my son borrowed the car and found this, but then set the heat on the timer in the car.
 

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Inconsistencies abound in the stupid app, is a Kinder egg suprise for every owner. I can't set the climitzation timer from within the car, it only works for me from the app. Have had the car since September 2018 and the firmware in the car hasn't been updated since.
 

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I was unable to change the “Plan Climate Control” set departure time in the car dashboard or via the app. I spoke to the connected helpline, tried everything they suggested with no luck. Took it back to the dealership, they reset the software in the car and now I’m able to set it on the dashboard, however the app still doesn’t work. I’m able to use the app to lock/unlock the doors so the messages are getting through to the car, but when I try to do the climatisation it fails. Tbh the guys at the Mini Dealership were clueless and did the usual thing of Apple iOS not being compatible.
 
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