Had my MINI one about three weeks now and just picked up the car after first warrenty trip to dealership. My car pulls to the left and had the passenger seat "locked up" aswell as a couple of other minor faults. When I picked it up I was told the seats locked as i operated them incorrectly. I had never touched them, but I accept their point that the seats "may" have been operated incorrectly by my passenger even though I observed him doing it. As I went to open the door to go home I noticed a very deep and fresh scratch about 3 inches long just above the door pull. When I started complaining to the dealership manager he offered to repair it but would'nt accept it was (or even could have) been scratched by one of his mechanics. Against company policy to cause damage and run away from responsibility apparently. He said scratch could have already been there when i brought it in. Or most likely caused by another visitor to dealership but not a mechanic. I protested that if caused in his dealership whilst in for service or repair then it should be his responsibility. He referred me to the "cars parked at owners risk" sign in car park!! Well, you can imagine what I thought of that response and I think he was lucky I did'nt go into his busy dealership and announce to all potential customers that the dealership will be absolved of any responsibility to cars damaged whilst in for repair if they happen to park it at any time in car park. Oh and the pulling left problem - still there.