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7 Posts
Has anyone ordered their MINI without the smoker’s pack. I did and found when I took delivery of my car that I didn’t have a 12v socket in the boot. Whitehouse MINI in Sidcup Kent were as surprised as me but I have had no luck getting the problem rectified. They even said they have supplied other MINIs without the smokers pack and all have had power sockets in the boot.
They booked my car in to have the socket fitted but they told me that there was no wiring for the socket. I found it incredibly hard to believe that I had a unique wiring loom and BMW customer care called me to tell me that because I didn’t have the smokers pack I didn’t get the socket in the boot and that there was no wiring there. I pointed out that it was listed as a separate “feature” in the brochure and was not related in any way to smoking (unless you regularly sit in the boot to smoke a ***). I am still totally unconvinced but need help from other non smoker pack owners to get any action from BMW.
Before this happened I was full of praise for my dealer, but I have been fobbed off and ignored throughout.
HELP pleeeease!

They booked my car in to have the socket fitted but they told me that there was no wiring for the socket. I found it incredibly hard to believe that I had a unique wiring loom and BMW customer care called me to tell me that because I didn’t have the smokers pack I didn’t get the socket in the boot and that there was no wiring there. I pointed out that it was listed as a separate “feature” in the brochure and was not related in any way to smoking (unless you regularly sit in the boot to smoke a ***). I am still totally unconvinced but need help from other non smoker pack owners to get any action from BMW.
Before this happened I was full of praise for my dealer, but I have been fobbed off and ignored throughout.
HELP pleeeease!