MINI Cooper Forum banner
1 - 1 of 1 Posts

·
2005 Cooper S JCW
Joined
·
16 Posts
Discussion Starter · #1 ·
I mentioned a problem with a split heater matrix on my Cooper S JCW in the problems forum, and that it had already been fixed under warranty, and then broken again five months later when the warranty had expired. I was expecting to have to fight tooth and nail for BMW/Mini to fix the problem for nothing, or even to make them pay even a proportion, but Sytner have been fantastic, always seeming "on my side" and extremely courteous and helpful. This morning they rang me with the news that BMW/Mini will be covering the full cost of the repair as "goodwill" - absolute first-rate service from both manufacturer and dealer.
 
1 - 1 of 1 Posts
Top