[PhilK]

Hi, had my Cooper S (1 yr old) from Chiswick for a month now and jobs still not done (scuffed alloys, scotchguard, paperwork missing). Frankly they are cr*p, phone calls never returned, service dept always pointing fingers at Sales and vice versa. Has anyone else who uses them found this cr*ppy service ?

To end on a good note, the car is great, looking forward to lots of advice on chipping it !!

 

[Martin L]

Chiswick MINI aren't the "best" in the world. Especially at returning calls
I however dealt with them to sell my MINI as they gave a very good price and were very accomodating regarding payment and arranging collection

Now they're part of the HR Owen group their service will improve vastly.
Heathrow were dire before HR Owen took them over and I now can't fault them